Xerox AltaLink C80 Series User Manual page 314

Troubleshooting
Symptoms
If the problem persists, for online support information, go to www.xerox.com/office/ALC80XXsupport.
314 Xerox AltaLink
® ®
User Guide
Probable Causes
The telephone line is connected
incorrectly.
There is a problem with the fax
machine of the recipient.
The fax feature is not installed or is not
enabled.
Server fax is enabled.
An access number is required to
connect to an outside line.
The fax number needs a pause
between the prefix for an outside line
and the telephone number.
C80XX Series Multifunction Printer
Solutions
Verify the telephone line connection.
If the telephone line is disconnected,
connect it.
Contact the recipient.
Ensure that the fax feature is
installed and enabled.
Ensure that server fax is disabled.
If the printer is connected to a PBX
system, it could be necessary to
enter a number to access the outside
telephone line.
To insert a pause, touch the Dial
Pause button. A comma (,) appears
in the corresponding location.