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Xerox AltaLink C8030 Customer Expectation & Installation Manual

Version 2.7, c8000 series
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Version 2.7
March 24, 2017
C8000 Series
Multifunction Printer
Customer Expectation and Installation Guide
C8000 Series
Customer Expectation and Installation Guide



  Summary of Contents for Xerox AltaLink C8030

  • Page 1 Version 2.7 March 24, 2017 ® ® Xerox AltaLink C8000 Series Multifunction Printer Customer Expectation and Installation Guide Xerox ® AltaLink ® C8000 Series Customer Expectation and Installation Guide...
  • Page 2: Table Of Contents

    ..................................12 System Productivity ..................................14 Feeding Specifications ..................................15 Finishing Specifications .................................. 17 Media and Substrate ....................................19 Xerox Sustainability ....................................... 19 3 Maintenance and Support .................................... 20 Customer/Operator Maintenance ................................. 20 Support Services ....................................... 20 Call Procedure ...................................... 20 Training ..........................................
  • Page 3 T A B L E O F C O N T E N T S A L T A L I N K C 8 0 0 0 S E R I E S ® Installation Considerations ................................25 Network Requirements ...................................
  • Page 4: Product Overview

    Gateway to New Possibilities Instantly extend your capabilities with access to the Xerox App Gallery, featuring real-world apps designed to optimize digital workflows. Commission our network of partners to design innovative, business specific solution.
  • Page 5: Base Configuration

    Base Configuration Standard  Duplex Automatic Document Feeder: 130 sheets capacity Feeding  Bypass Tray: 100 sheets capacity  Tray 1: 520 sheets  Tray 2: 520 sheets; Output  Dual Offset Catch Tray: 250 sheets capacity Trays  Left-side Face up Tray: 100 sheets capacity Options Feeder ...
  • Page 6: Detailed Specifications

    It’s a natural part of the printing business. So to calculate Duty Cycle, Xerox took into account these “normal conditions”, as well as the anticipated shift usage per week, to consider all factors that a machine and its operators may encounter when running print jobs.
  • Page 7  Smart Card Enablement Kit  EFI™ Fiery® Integrated Network Server  Walk up Fax (One- or Two-line options, includes LAN Fax)  Wi-Fi Direct with Optional Xerox® USB Wireless Adapter  McAfee® Integrity Control Enablement Kit  Keyboard Kit (Wired/USB) ...
  • Page 8: Operating Environment

     Embedded RFID Card Reader Kit  Foreign Device Interface  Inclusion of free “Inbox Apps” App Gallery App, @PrintbyXerox App with C8000 series. Preloaded MFP apps are service supported at with on-line help through the link below.
  • Page 9: Feature Specifications

    D E T A I L E D S P E C I F I C A T I O N S A L T A L I N K C 8 0 0 0 S E R I E S ®...
  • Page 10  Special Pages (exception page programming: covers, inserts, exception pages)  Store and Recall Driver Settings  Sustainability Features (Xerox® Earth Smart Settings, Duplex, N-up, Turn-off Banner and Print ID, Smart Sample Set, Hold All Jobs)  Two-sided Printing (as default) Optional: ...
  • Page 11 Max Scan Area 11 x 17 in. / A3 Scan Template  Support 250 scan templates Management  Create Xerox ® Embedded Web Server ® IS scan templates and share via device cloning to other MFPs  Confirmation sheet options...
  • Page 12  Fax Forward to Email or SMB, Walk-up Fax (one-line and two-line options, includes LAN Fax) Network Server Fax Features Compatibility ITU (CCITT) group 3 Various Xerox ® Business Innovation Partner Solutions Max Scan Area 11 x 17 in. / A3 Send Features ...
  • Page 13 D E T A I L E D S P E C I F I C A T I O N S A L T A L I N K C 8 0 0 0 S E R I E S ®...
  • Page 14: Accounting

    ® Optional Equitrac Office , Equitrac Professional , YSoft SafeQ , other network accounting solutions available through various Xerox Business Accounting Innovation Partners Features Network Enhanced network accounting with up to the minute data on how the system is being used Accounting –...
  • Page 15: Controller/Print Server

     Provides built-in process intelligence that allows the printing of barcodes on any appropriately configured PostScript printer in Intelligent ® specific versions of SAP environment and within Latin-1 (ISO8859-1) SAP system code pages only. Used in conjunction with Xerox Barcode Utility PostScript Device Types for SAP environment and Xerox ®...
  • Page 16 D E T A I L E D S P E C I F I C A T I O N S A L T A L I N K C 8 0 0 0 S E R I E S ®...
  • Page 17: System Productivity

    ® System Productivity Productivity Xerox ® C8030/C8035/C8045/C8055/C8070 is a document printer. The printer may cycle down between each page depending on job complexity. Overall system performance (‘Click to Clunk’ time) is primarily dependent upon the software applications and network environment being used.
  • Page 18: Feeding Specifications

    LEF = Long edge feed; SEF = Short edge feed Note: Heavy and Glossy papers may result in increased image mottle. It is recommended that high quality papers available through Xerox, with even paper formation, be used to minimize the amount of mottle.
  • Page 19 Detailed Specifications Trays 1 and 2 Standard (Total 1040 sheets) Capacity Tray 1: 520 sheets Tray 2: 520 sheets Sizes Tray 1: Custom sizes: 5.5 x 7.2 in. to 11.7 x 17 in. / 140 x 182.9 mm to 297 x 432 mm short edge feed (SEF) Tray 2: Custom sizes: 5.5 x 7.2 in.
  • Page 20: Finishing Specifications

    D E T A I L E D S P E C I F I C A T I O N S A L T A L I N K C 8 0 0 0 S E R I E S ®...
  • Page 21 D E T A I L E D S P E C I F I C A T I O N S A L T A L I N K C 8 0 0 0 S E R I E S ®...
  • Page 22: Media And Substrate

    Media and Substrate For more detailed information on throughput materials, please refer to the Xerox Materials Usage Guide and the Recommended Materials List.  Using coated (e.g., gloss, matte coated or photo finished / proofing) and/ or Cardstock (i.e., >90lb Index / 164 gsm) stock may result in degraded reliability performance.
  • Page 23: Maintenance And Support

    See Section 4 Support Services Call Procedure The Xerox Customer Support Centers are available to provide general information, answer questions and take service calls. You can reach the Customer Support Center at the following toll-free phone numbers: Technical Support Contact Information...
  • Page 24: Training

    C 8 0 0 0 S E R I E S ® Training If requested, customer training is available on a fee basis. Please see your Xerox Customer Representative for details. Product Sustainability Packaging take-back service for Xerox branded products: Whenever possible, we encourage you to recycle packaging locally as it reduces greenhouse gas emissions associated with transportation.
  • Page 25: Installation

    A L T A L I N K C 8 0 0 0 S E R I E S ® 4 Installation Roles and Responsibilities This section is key to clearly state Xerox and the customer roles and responsibilities and necessary actions. Responsibility Matrix Action Customer Xerox Ensure adequate space and power to configure the Xerox ®...
  • Page 26: Connectivity For Remote Services

    Data Access. Unless Xerox deems Devices incapable of Remote Data Access, Customer is responsible to ensure that Remote Data Access is maintained at all times Services are being performed, and Xerox will not be responsible for failures to meet service levels where Remote Data Access is not fully maintained by Customer.
  • Page 27: Installation Planning

    7. Device Direct (DD) Communications: Each device will need to be communicating to Xerox through the internet via the Xerox Device Direct method for Remote Diagnostics support. Follow the steps below (customer) to find how to setup Device Direct, if required.
  • Page 28: Mobility Plate Information

    Energy Star ® Energy Star is a government-backed program helping businesses and individuals protect the environment through superior energy efficiency. The Xerox C8000 is 2017 Energy Star certified. Xerox ®...
  • Page 29: Operational Considerations

     Pages are not guaranteed to print and bill as monochrome unless the "Black and White" output color mode is selected in the print driver. Print Expectations Duplex (2-sided) Copying / Printing  The Xerox ® C8000 can automatically perform two-sided (duplex) copying or printing on media size up to 12x19” (SRA3) and non-coated 220 gsm paper or coated 169gsm paper.
  • Page 30: Network Connectivity Expectations

    USB Wireless Network Adapter  Your Xerox Device can be equipped with an optional Xerox USB 802.11b/g/n (2.4GHz) Wireless Adapter to enable WiFi connectivity. When utilizing this Xerox Device over WiFi, it is important to understand the performance impacts that may result from WiFi technology. Compared to a wired Ethernet connection, WiFi performance varies significantly due to many factors that are specific to wireless technology.
  • Page 31: Service Uptime

    Specialty media may not provide optimum image quality at the extremes of the environmental ranges. External Keyboard Expectations  The external keyboard is not functional with Xerox or partner solutions, including solutions such and ConnectKey Apps.  Function keys (e.g. F1-F12) (outside of its use for Control Panel Button shortcuts) (not supported) ...
  • Page 32: Operational Definitions

    Protection for multifunction printers similar to how you protect PCs from viruses and malware, and control access to end points on your network – making your multifunction printer a fully secured network citizen. Action Customer Xerox Install the Xerox Device Install the utilities, and printer drivers on client PCs. Ensure network configuration Confirm network integrity...
  • Page 33: Efi Controller Option

    The Fiery Network Controller stands beside or behind the print engine. The Fiery connects to the Print engine Ethernet port via 10ft. crossover cable. The Fiery Network Controller was designed to be customer installable; however, it can be a billed Xerox install.
  • Page 34: Utilities

    PrintMe allows users with a PrintMe subscription to print documents on any Fiery controller that has the PrintMe service (Cloud Printing). Fiery VUE is an application for office users to visually see how the finished document will look like before printing. Supported Xerox Solutions  Nuance eCopy Scan Station ...
  • Page 35 PS or PCL Printing  Configure the Xerox PC drivers to use the IP address assigned to the Fiery Network Controller and to use Port 9200 to bypass the Fiery RIP for direct printing to the Network Controller using Xerox Print driver Print Quality and Color Management ...
  • Page 36: Software Updates

    Software Updates Periodically, Xerox will make available bug fixes and other software releases. The EFI option solution must have an Internet connection in order to take advantage of automatic s/w updates and insure the solution is maintained with the latest software and fixes. All software releases and bug fixes are designed to be customer installable from the Internet and it will be the customer’s responsibility to insure Internet access and perform the software upgrade...
  • Page 37 I have reviewed this Xerox Product CEIG document and understand the specifications listed: __________________________________________________ Customer __________________________________________________ Xerox Sales Representative __________________________________________________ Xerox Customer Service Representative Customer Expectation and Installation Guide...