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Status Code
017-744
Unable to connect to the forwarding server.
Check that you can access the same path using a computer, and that there is enough
memory capacity left in the server.
017-745
Take one of the following measures:
• Send with lower resolution.
• Send in smaller size.
• Send with fewer pages by dividing the job.
• Send with Black & White set as the Output Color.
017-746
Data storage space error.
Turn off the printer, and turn it on again. Contact customer support if this failure is
repeated.
017-747
Connection to your authentication management software to the database timed out
because of an overload.
Wait for a while and try the same operation again. Contact customer support if this failure
is repeated.
017-748
Custom transfer plugin error. Confirm the file transfer settings of the machine.
017-749
An error occurred. Confirm the job flow settings.
017-750
Plug-in error.
Turn off the printer, and turn it on again. If the same message is displayed again, reinstall
the plug-in.
017-751
Plug-in error.
Confirm the detail from Confirmation Report.
017-755
Software download error.
Take one of the following measures:
• Check the settings of Software Update on Dell Printer Configuration Web Tool.
• Download the software through USB.
017-759
Software update error.
Contact our Customer Support at dell.com/contactdell.
017-760
POP3 server connection error. Probable causes are as follows.
• When TLS communication is used, the port number is incorrect. Set the correct port
number.
• When SSL communication is used, an internal error occurred. Turn off the printer, and
turn it on again. Contact customer support if this failure is repeated.
017-761
The server certificate for the POP3 server is invalid.
017-762
The server certificate for the POP3 server is before or after the valid period.
Be sure to match the time set on the POP3 server and the machine. If the time matches,
017-763
use the valid server certificate.
017-764
The server name or address written in the POP server certificate is not correct. Use the
valid server certificate.
017-765
POP3 server connection error.
Contact customer support if this failure is repeated.
017-771
Software error. Contact customer support if this failure is repeated.
• Make sure that the document is not blank and is loaded correctly.
017-772
• Set the scan density to be Darken.
Contact customer support if this failure is repeated.
017-778
The sending queue became full, because no IP address is set or assigned.
The message sending is rejected.
017-779
Unplugged network cable is detected on the device side.
Confirm the network cable connection.
Cause and Remedy
Understanding Printer Messages
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