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Status Code
016-453
Updating of the IPv6 address and host name for the DNS server failed.
Check whether the IP address of the DNS server is set correctly.
016-454
Unable to retrieve the IP address from DNS.
Confirm the DNS configuration and IP address retrieve setting.
016-455
Confirm the network cable connection and the IP address of the SNTP server are correct.
016-456
Received a message from the SNTP server stating that the server is not synchronized with
the standard time source.
Check the SNTP settings.
016-500
An error occurred in the machine.
Turn off the printer, and turn it on again. Contact customer support if this failure is
016-501
repeated.
016-502
016-503
Check on Dell Printer Configuration Web Tool whether the SMTP server settings are
correct. Also, confirm whether the DNS server settings are correct.
016-513
Probable causes are as follows:
1 The SMTP server or network may be overloaded.
2 The source port number for SMTP is incorrect.
For 1), wait for a while and try the same operation again.
For 2), confirm whether the source port number for SMTP is correct.
016-514
An error occurred during processing of an XPS document.
If an error occurred while printing from a driver which supports XPS, print from the
application using another print driver (PCL, etc.).
If an error occurred while direct printing an XPS document, print using the print driver
(PCL, etc.) from XPS Document Viewer.
NOTE:
• XPS stands for XML Paper Specification.
016-515
There was insufficient memory during processing of an XPS document.
Take one of the following measures:
• Set the image quality setting to standard. See the help of the print driver.
• Print using the print driver (PCL, etc.) from XPS Document Viewer.
NOTE:
• XPS stands for XML Paper Specification.
016-516
The Print Ticket included in the XPS document includes an invalid description or a print
setting not supported by the machine.
Check whether there is a problem with the method of using the application that sent the
print job, or with the content of the print instruction.
If your application usage and print instruction are correct, check with the application
manufacturer that sent the print job for operations of the application.
Contact customer support if this failure is repeated.
NOTE:
• XPS stands for XML Paper Specification.
016-517
Print with the PostScript driver. Modify ProcessColorModel described in the PostScript file
so that the color mode does not change.
016-518
With the PostScript driver, specifying a combination of booklet and Watermark/UUID is not
possible. Cancel one of them.
016-519
Printable page limit is exceeded.
Have your system administrator change the maximum limit of printable pages.
016-520
Try the same operation. Change the output file format and color mode. If the problem is
not resolved, turn off the printer, and turn it on again.
Contact customer support if this failure is repeated.
016-521
Switch off the machine power and connect the smart card reader, and then switch on the
machine power.
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Understanding Printer Messages
Cause and Remedy
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