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Status Code
016-770
Consult your system administrator whether Direct Fax is available. If it is available, contact
Customer Support at dell.com/contactdell.
016-772
Set the DNS server address.
016-774
Delete unnecessary data from the storage space.
016-775
016-776
An error occurred during image conversion processing.
For errors occurring after instructing encryption or signature using a certificate:
• Check whether the certificate is valid.
• Set the correct date and time on the machine.
016-778
Delete unnecessary data from the storage space.
016-779
An error occurred during scanned image conversion processing.
If using large-size paper such as A3 with resolution of 600 dpi, set the resolution to 400
dpi or lower.
Contact customer support if this failure is repeated.
016-781
Probable causes are as follows:
• TCP/IP session establishment failed.
Check whether the network cables are plugged in securely.
Check whether the IP address of the SMTP server is specified correctly.
• The machine received an SMTP server error from the mail server during e-mail sending.
Check whether or not ASCII characters are used in machine's e-mail address and host
name. Available ASCII characters are alphabets and numbers.
016-786
• Turn off the printer, and turn it on again.
• Load paper on the paper tray as necessary.
• If the error occurs when sending an e-mail, take one of the following measures:
Lower the resolution.
Reduce the size.
Reduce the number of pages, and divide the job into several e-mails to send.
Send the job by setting Output Color to Black & White.
016-788
• Reload the browser page.
• Restart the browser.
• Turn off the printer, and turn it on again.
• Reduce the file size.
016-790
• Increase the maximum split count.
016-792
The specified job history does not exist. Try the same operation.
016-794
Check whether the media is inserted correctly.
016-795
An error occurred when the printer tried to read the data on the media. On a computer,
confirm the content recorded on the media.
016-796
016-797
016-798
Unable to print a document due to insufficient storage space.
Contact customer support if this failure is repeated.
016-799
Check the parameter of the print data of the application and the Print Setup settings, and
try printing again.
016-910
The paper requested by the selected print settings are not installed.
Install the paper or replace the paper.
016-911
Cancel the job.
Install the paper or replace the paper.
016-917
The toner cartridge (yellow) is empty. Replace the toner cartridge with a new one.
016-918
The toner cartridge (magenta) is empty. Replace the toner cartridge with a new one.
016-919
The toner cartridge (cyan) is empty. Replace the toner cartridge with a new one.
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Understanding Printer Messages
Cause and Remedy
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