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Status Code
033-555
The password received from the other machine did not match the password for receiving
faxes on the machine.
Check whether the sender specified an incorrect machine password.
033-556
The password sent to the other machine did not match the password for receiving faxes
on the other machine.
If necessary, check whether the correct machine password has been instructed to the
other machine.
033-557
The number of services or recipients exceeds the maximum limit.
Wait until the number of jobs decreases, or reduce the number of recipients, and then
send again.
033-558
The remote ID of the sender's station is registered in the black list of the local station. To
receive a fax from the sender's printer, delete the remote ID of the sender's station from
the black list.
033-559
The machine is set to reject faxes without a remote ID, and a remote ID was not sent from
the other machine.
Ask the sender to set a remote ID. If necessary, set the machine to receive even when a
remote ID is not sent.
033-560
This is an error occurring during remote maintenance. No measure is required.
066-561
033-562
033-563
Specify the paper size.
Confirm whether the paper tray is set correctly.
033-564
The machine was turned off during communication.
Wait for a while, confirm the fax service settings and the fax number, and then send again if
sending. Contact customer support if this failure is repeated.
033-565
Wait until the number of jobs awaiting transmission decreases, or reduce the number of
recipients, and then send again.
033-566
Cannot send because the recipient (fax number) is not specified.
033-567
The recipient (fax number) is incorrect.
033-568
Fax error.
Contact customer support if this failure is repeated.
033-569
Paper in the tray is not loaded in the orientation that the received fax data can be printed.
Load paper in Tray 5 according to the orientation displayed on the screen.
033-570
The machine was turned off during communication.
Wait for a while, confirm the Fax service settings and the fax number, and then send again
if sending. Contact customer support if this failure is repeated.
033-571
The Fax service is not available from a reason such as insufficient memory.
Cancel the fax data in the queue, or wait for a while, and execute the operation again.
033-572
The data received is not printed.
The data will be printed after a while.
033-573
Specify the correct domain.
Check the settings of Blocked Domains.
033-574
Specify an available line.
033-575
Fax error.
Try the same operation. Contact customer support if this failure is repeated.
033-576
The recipient (fax number) is incorrect.
033-577
Fax error.
Try the same operation. Contact customer support if this failure is repeated.
033-578
Confirm the status of the line and the recipient machine, and then ask the sender to send
again.
Cause and Remedy
Understanding Printer Messages
333
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