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Status Code
017-507
The direct print feature is disabled on the printer. Enable the direct print feature.
017-713
The SMTP server does not support STARTTLS.
Change SSL/TLS communication setting to other than STARTTLS.
017-714
Confirm whether the SMTP server supports SSL connection. If the server supports it, check
the port number of the SMTP server. Contact customer support if this failure is repeated.
017-715
Use the valid SSL server certificate of the SMTP server. You can avoid this error by disabling
SMTP - SSL/TLS Communication in SSL/TLS Settings, however the validity of the server
017-716
cannot be warranted.
017-717
017-718
017-719
SMTP server SSL authentication error.
Contact customer support if this failure is repeated.
017-720
Correct the value of Contact Type specified in the PJL command, and try again.
017-721
Correct the value of Geographic Region specified in the PJL command, and try again.
017-722
Try the operation when the total impressions are up to 9,999,900.
• Enable Spool for IPP on Dell Printer Configuration Web Tool of the destination
017-729
machine.
• Wait for a while and try the same operation again.
017-730
Check the following:
• The network cable is connected properly.
• The storage destination machine is powered on.
• The IPP port of the storage destination machine is enabled.
Contact customer support if this failure is repeated.
017-731
Check the following:
• The IP address of the POP server is set on the machine.
• The network cable is connected properly.
017-732
Set the print mode to online on the destination machine. Contact customer support if this
failure is repeated.
017-733
An internal error occurred when the job is sent to the destination device.
Contact customer support if this failure is repeated.
017-734
Send the print job again by using the printer driver or software that does not use IPP.
Contact customer support if this failure is repeated.
017-735
Device usage is prohibited by the user.
Contact customer support if this failure is repeated.
017-737
Unable to send data due to insufficient memory capacity.
Have your system administrator stop or delete the unnecessary plug-ins. If the error is not
resolved, turn off the printer, and turn it on again. Contact customer support if this failure
is repeated.
017-738
An internal error occurred.
Turn off the printer, and turn it on again. Contact customer support if this failure is
017-739
repeated.
017-740
Plug-in activation error.
Turn off the printer, and turn it on again. Contact customer support if this failure is
repeated.
• Install the latest plug-in.
017-741
• Confirm the job flow settings.
017-742
Network connection error. Check the network connection and the address of the
forwarding server.
017-743
Unable to log in to the forwarding server. Check the user ID and the password.
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Understanding Printer Messages
Cause and Remedy
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