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User’s Guide User’s Guide Dell B1165nfw BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC 1. Introduction 3. Maintenance Key benefits Ordering supplies and accessories Features by models Available supplies Useful to know Available maintenance parts About this user’s guide Installing accessories Safety information Storing the toner cartridge Machine overview Redistributing toner Control panel overview Replacing the toner cartridge Turning on the machine Monitoring the supplies life...
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BASIC 5. Appendix Specifications Regulatory information Copyright...
1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...
• To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 213). • Dell Easy Printer Manager and Printing Status or (Smart Panel) is a program that monitors and informs you of the machine’s status and allows you to •...
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Key benefits Wide range of functionality and application support AirPrint • AirPrint allows you to wirelessly print directly from iPhone, iPad and iPod touch running iOS 4.2 or later. • Supports various paper sizes (see "Print media specifications" on page 106). •...
Linux ● Easy Eco Driver (●: Included, Blank: Not available) ● Dell Network PC Fax a. For XPS driver, it is only supported for Windows through the Dell website Software (www.Dell.com) (●: Included, Blank: Not available) Software B1165nfw Variety feature ●...
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Features by models Features B1165nfw Features B1165nfw ● Scan Scanning to email Duplex (2-sided) printing (Manual) Scanning to SMB server USB memory interface Scanning to FTP server Memory module Duplex scan Mass Storage Device (HDD) ● Scan to PC Duplex Automatic Document Feeder (DADF) ●...
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Gray enhance Duplex copy a. Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied. Contact your local Dell dealer or the retailer where you bought your machine. b. Windows only.
• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 72). • Try a different print resolution setting (see "Opening printing • Inquire at a Dell distributor or your retailer. preferences" on page 50). • Visit www.Dell.com/supplies. Select your country/region to •...
About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting Icon Text Description...
Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
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Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
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Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Before moving the machine, turn the power off and disconnect all Use of controls or adjustments or performance of procedures other cords.
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Safety information Use only No.26 AWG or larger, telephone line cord, if necessary. Maintenance / Checking Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet. Caution Otherwise, this could result in electric shock or fire. Use the power cord supplied with your machine for safe Unplug this product from the wall outlet before cleaning the operation.
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For supplies that contain toner dust (toner cartridge, waste toner • The machine should only be repaired by a Dell service bottle, imaging unit, etc.) follow the instructions below. technician. • When disposing of the supplies, follow the instructions for disposal.
Machine overview Accessories Power cord Quick installation guide Software CD Handset Misc. accessories a. The software CD contains the print drivers, user’s guide, and software applications. b. Handset model only (see "Features by models" on page 7). c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
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Machine overview Control panel Scanner glass Front view Handle Scan unit Tray Inner cover • This illustration may differ from your machine depending on your model. Tray handle Toner cartridge There are various types of machine. • Some features and optional goods may not be available depending on Output support model or country (see "Features by models"...
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Machine overview Type B Document feeder guide Scanner glass cover 13 Paper width guide on a document Document feeder output tray feeder Document feeder output Document feeder input support support Control panel 15 Document feeder input tray 16 Handset Handle 17 Scan unit Tray Tray handle...
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Machine overview Type B Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). Type A USB port Network port...
Control panel overview Allows you to copy both sides of an ID card like a ID Copy driver’s license on a single side of paper (see "ID card copying" on page 57). Turns the power on or off, or wakes up the machine Power/ from the power save mode.
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Control panel overview 13 Stop/ Stops an operations at any time. Adjusting the control panel Clear Indicates the status of your machine (see Status LED "Understanding the status LED" on page 96). Dials a number or enters alphanumeric characters (see Numeric keypad "Keypad letters and numbers"...
Turning on the machine Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
Installing the driver locally A locally connected machine is a machine directly attached to your computer If the installation window does not appear, click Start > All programs > Accessories > Run. using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see X:\Setup.exe replacing “X”...
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Dell website, www.Dell.com >find your product > Support or downloads. • If you want to install Dell’s printer management tools, you need to install Follow the instructions in the installation window. them using the supplied software CD.
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Installing the driver locally • If you want to install Dell’s printer management tools, you need to install them using the supplied software CD. • You can download Dell Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store.
If the printer driver does not work properly, follow the steps below to reinstall Follow the instructions in the window. the driver. • If you cannot find a Dell Printer Software tile, unintstall from the desktop screen mode. Windows • If you want to uninstall Dell’s printer management tools, from the Start screen, right-click the app >...
2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Machine’s basic settings • Media and tray • Basic printing • Basic copying • Basic scanning •...
Menu overview The control panel provides access to various menus to set up the machine or use Items Options the machine’s functions. Fax Feature Darkness Normal • Some menus may not appear on the display depending on options or Dark+1- Dark+5 models.
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Menu overview Items Options Items Options Fax Feature Priority Send Fax Setup Receiving Receive Mode (Continue) (Continue) Ring To Answer Forward Stamp RCV Name RCV Start Code Secure Receive Auto Reduction Discard Size Print Junk Fax Setup Add Page DRPD Mode Cancel Job Change Default Resolution...
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Menu overview Items Options Items Options Copy Feature Scan Size Copy Feature Contrast Normal (Continue) Dark+1- Dark+5 Reduce/Enlarge Light+5- Light+1 Darkness Normal Original Type Text Dark+1- Dark+5 Text/Photo Light+5- Light+1 Photo Layout Normal 2-Up 4-Up ID Copy Poster Copy Clone Copy Adjust Bkgd.
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Menu overview Items Options Items Options Copy Setup Change Default Scan Size System Setup Machine Setup Machine ID Copies Fax Number Copy Collation Date & Time Reduce/Enlarge Clock Mode Darkness Language Contrast Power Save Original Type Wakeup Event Adjust Bkgd. System Timeout Altitude Adj.
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Menu overview Items Options Items Options System Setup Sound/Volume Key Sound System Setup Clear Setting All Settings (Continue) (Continue) Alarm Sound Fax Setup Speaker Copy Setup Ringer System Setup Network Setup Report All Report Address Book Configuration Fax Sent Supplies Info. Fax Received Address Book Fax Send...
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Menu overview Items Options Wireless Wi-Fi ON/OFF Network (Continue) Wi-Fi Direct WPS Setting WLAN Setting WLAN Default WLAN Signal Clear Setting Network Conf. a. This option may not be available depending on your country. b. This option only appears if Paper Mismatch is enabled. c.
Machine’s basic settings You can set the machine’s settings by using the Device Settings in Dell Enter the correct time and date using arrows or numeric keypad (see Printer Manager program or Machine section in Printer Settings Utility "Keypad letters and numbers" on page 207).
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Machine’s basic settings • When you press the power button, start printing, or a fax is received, the product will wake up from the power saving mode. • Press (Menu) > System Setup > Machine Setup > Wakeup Event > Button Press >...
To change the size, you need to adjust the paper guides. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Dell’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.
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Media and tray Flex or fan the edge of the paper stack to separate the pages before loading papers. Loading paper in the tray Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
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Media and tray • Do not push the paper width guide too far causing the media to warp. The settings made from the machine driver override the settings on the control panel. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled.
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Media and tray Manual feeding in the tray Printing on special media The tray can hold special sizes and types of print material, such as postcards, The table below shows the special media usable in tray. note cards, and envelopes (see "Print media specifications" on page 106). The media is also shown in the Printing Preferences.
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Media and tray Envelope Types Tray ● Bond Printing successfully on envelopes depends upon the quality of the envelopes. ● Color To print an envelope, place it as shown in the following figure. ● CardStock ● Labels ● Envelope ● Preprinted ●...
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Media and tray • Do not use damaged or poorly made envelopes. Labels • Be sure the seam at both ends of the envelope extends all the way to the To avoid damaging the machine, use only labels designed for use in laser corner of the envelope.
Media and tray • Do not run a sheet of labels through the machine more than once. The Preprinted paper adhesive backing is designed for only a single pass through the machine. When loading preprinted paper, the printed side should be facing up with an •...
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50). c Press the Paper tab and select an appropriate paper. You can set the machine’s settings by using the Device Settings in Dell • If you want to use special-sized paper such as billing paper, select the Printer Manager program or Machine section in Printer Settings Utility Paper tab >...
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Media and tray Using the output support Preparing originals • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches). The surface of the output tray may become hot if you print a large number of pages at once.
Media and tray Lift and open the scanner lid. Loading originals You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax. Illustrations on this user’s guide may differ from your machine depending on its options or models.
Media and tray Place the original face down on the scanner glass. Align it with the • Be careful not to break the scanner glass. You may get hurt. registration guide at the top left corner of the glass. • Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt.
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Media and tray Flex or fan the edge of the paper stack to separate the pages before Adjust the document feeder width guides to the paper size. loading originals. Load the original face up into the document feeder input tray. Make sure that the bottom of the original stack matches the paper size marked on the document input tray.
Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 213). Printing • If you are a Mac or Linux operating systems user, refer to the Advanced Guide (see "Mac printing"...
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Basic printing Canceling a print job Opening printing preferences If the print job is waiting in the print queue or print spooler, cancel the job as • The window that appears in this user’s guide may Printing Preferences follows: differ depending on the machine in use. •...
Click Properties or Preferences. Using a favorite setting The Presets option, which is visible on each preferences tab except for the Dell tab, allows you to save the current preferences for future use. To save a Presets item, follow these steps: Change the settings as needed on each tab.
Setting Eco mode on the control panel Using help You can set the machine’s settings by using the Device Settings in Dell Printer Manager program or Machine section in Printer Settings Utility Click the option you want to know on the Printing Preferences window and program.
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On: Set the eco mode on. Result simulator If you set the eco mode on with a password from Dell Printer Manager (Device Settings > Eco), the On force message appears. You have to enter Result Simulator shows the results of reduced emission of carbon dioxide, used the password to change the eco mode status.
You can customize the copy settings such as darkness, original type and If you want to customize the copy settings including Reduce/Enlarge, more by using the Device Settings in Dell Printer Manager program or Darkness, Contrast, Original Type, and more by using the control the Machine section in Printer Settings Utility program.
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Basic copying Darkness Original If you have an original containing faint marking and dark images, you can adjust The original setting is used to improve the copy quality by selecting the the brightness to make a copy that is easier to read. document for the current copy job.
Basic copying Reduced or enlarged copy Press OK to save the selection. Press (Stop/Clear) to return to ready mode. You can reduce or enlarge the size of a copied image from 25% to 400% from the document feeder or scanner glass. When you make a reduced copy, black lines may appear at the bottom of your copy.
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Basic copying Place Front Side and Press [Start] appears on the display. ID card copying Press (Start). Your machine begins scanning the front side and shows Place Back Side Your machine can print 2-sided originals on one sheet. and Press [Start]. The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original.
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Basic copying • If you do not press the (Start) button, only the front side will be copied. • If the original is larger than the printable area, some portions may not be printed. 2. Menu Overview and Basic Setup...
For special scanning features, refer to the Advanced Guide (see "Scan If you see Not Available message, check the port connection, or select features" on page 225). Enable Scan from Device Panel in Dell Printer Manager > Switch to advanced mode > Scan to PC Settings.
Basic faxing • For special faxing features, refer to the Advanced Guide (see "Fax Preparing to fax features" on page 233). Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view" on page 20). Refer to the Quick •...
• If you want to send a fax directly from your computer, use Dell Network If your machine is a handset model, you can send a fax using the handset PC Fax (see "Sending a fax in the computer"...
Basic faxing Sending a fax to multiple destinations To enter more fax numbers, press OK when Yes appears and repeat steps 5 and 6. You can use the multiple send feature, which allows you to send a fax to multiple locations.
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Basic faxing Select (fax) > (Menu) > Fax Feature > Resolution on the control panel. Receiving a fax Select the option you want and press OK. Your machine is preset to Fax mode at the factory. When you receive a fax, the •...
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Basic faxing Darkness You can select the degree of darkness of the original document. The darkness setting is applied to the current fax job. To change the default setting (see "Fax menu" on page 187). Select (fax) > (Menu) > Fax Feature > Darkness on the control panel.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available maintenance parts • Installing accessories • Storing the toner cartridge • Redistributing toner •...
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Dell-authorized supplies, accessories, and maintenance parts, contact your local Dell dealer or the retailer where you purchased your machine. You can also visit www.Dell.com/supplies, and then select your country/region to obtain the contact information for service.
Dell does not recommend using non-genuine Dell toner cartridge such as refilled or remanufactured toner. Dell cannot guarantee non-genuine Dell toner cartridge's quality. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine’s warranty.
Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.
Installing accessories When you install optional devices, such as optional tray, memory, etc, this Select Device Options or Device Settings. machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you can set the optional devices The Printer properties window may differ depending on the driver or in Device Settings to use.
• Store lying flat (not standing on end) with the same side facing up as if it Dell Inc. does not recommend or approve the use of non-Dell brand toner were installed in the machine. cartridges in your printer including generic, store brand, refilled, or •...
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Storing the toner cartridge Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. In the case of machine with a Toner LED, it blinks orange. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge.
Replacing the toner cartridge • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). •...
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Replacing the toner cartridge 3. Maintenance...
Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • In ready mode, press and hold (Stop/Clear) button for about 6 seconds, then release. A supplied Information report prints out. •...
LED appears. You can set the machine’s settings by using the Device Settings in Dell Printer Manager program or Machine section in Printer Settings Utility program. • For Windows and Mac users, see "Device Settings" on page 253.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
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Cleaning the machine Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. •...
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Cleaning the machine Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. •...
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Cleaning the machine Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.
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Cleaning the machine Wipe the surface of the scanner until it is clean and dry. Scanner lid Scanner glass Document feeder glass White bar Close the scanner lid. 3. Maintenance...
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing original document jams • Clearing paper jams • Understanding the status LED • Understanding display messages This chapter gives helpful information for what to do if you encounter an error.
Tips for avoiding paper jams By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 37). •...
Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4.
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Clearing original document jams Original paper jam in front of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 7). 4.
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Clearing original document jams Original paper jam inside of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 7). 4.
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Clearing original document jams 4. Troubleshooting...
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Clearing original document jams Original paper jam in exit area of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). • This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 18). Remove any remaining pages from the document feeder.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). 4.
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Clearing paper jams Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18). 4.
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 98). • You also can resolve the error with the guideline from the computers’s Dell Printing Status or Smart Panel program window (see "Using Dell Printer Status" on page 254 ).
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Understanding the status LED Status Description The machine is connecting to a wireless network. Blinking Blue The machine is connected to a wireless network (see "Wireless network setup" on page 149). The machine is disconnected from a wireless network. The machine is in power save mode. Blue The machine is in ready mode or machine’s power is off.
Printing Status or Smart Panel program window (see "Using Dell Printer Status" on page 254). • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.
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Install a toner cartridge. Install Toner Cartridge The toner cartridge you have installed is not for your machine. Install a Dell-genuine toner cartridge, designed for your machine. Not Compatible Toner cartridge Prepare new cartridge Small amount of toner is left in the indicated cartridge. The Prepare a new cartridge for a replacement.
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Dell toner cartridge's quality. machine stops printing. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine warranty. The indicated toner cartridge has reached its estimated Replace the toner cartridge (see "Replacing the toner cartridge" on cartridge life.
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Understanding display messages Tray-related messages Message Meaning Suggested solutions • Paper has jammed in the paper feed area. • Clear the jam (see "In tray" on page 92). Jam or empty • There is no paper in tray. • Load paper in tray (see "Loading paper in the tray" on page 38). Door open&close Network-related messages Message...
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Understanding display messages Misc. messages Message Meaning Suggested solutions The cover is not securely latched. Close the cover until it locks into place. Door Open Close it The document feeder cover is not securely latched. Close the cover until it locks into place. Door of scanner is open.
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5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
Specifications General specifications The specification values listed below are subject to change without notice. See www.Dell.com for possible changes in information. Items Description Dimension Width x Length x Height B1165nfw Series 402 x 293 x 296 mm (15.83 x 11.54x 11.65 inches)
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Power consumption Average operating mode Less than 310 W Less than 30 W Ready mode • B1165nfw Series: Less than 1.6 W (Wi-Fi Direct on: Less than 2.3W) Power save mode Less than 0.45 W Power off mode Wireless Module SPW-B4319S a.
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Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding in tray Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m (19 to 23 lbs bond) 71 to 85 g/m (19 to 23 lbs bond) •...
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Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding in tray Refer to the Plain paper section 86 to 120 g/m (23 to 32 lbs 86 to 120 g/m (23 to 32 lbs bond) bond) Refer to the Plain •...
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Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding in tray Refer to the Plain paper section 120 to 150 g/m (32 to 40 lbs 120 to 150 g/m (32 to 40 lbs bond) Letter, Legal, US bond) Folio, A4, JIS B5, ISO Labels •...
Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 64 MB (128 MB) 600 MB Intel Pentium II 400 MHz (Pentium III 933 MHz) Windows 2000 ® ® ® 128 MB (256 MB) 1.5 GB Windows Intel...
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Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • is compatible with your machine. Windows Terminal Services • For Windows 2000, Services Pack 4 or higher is required.
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Specifications Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
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Regulatory information Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because This printer contains advanced energy conservation technology that ozone is heavier than air, keep the product in a place with good reduces power consumption when it is not in active use. ventilation.
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Regulatory information Correct disposal of this product (Waste electrical & China only electronic equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
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(The United States of America only) Radio frequency emissions Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.Dell.com/recyclingdirect Or call, FCC information to the user (877) 278 - 0799 This device complies with Part 15 of the FCC Rules. Operation is subject to the...
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Regulatory information • Consult the dealer or experienced radio TV technician for help. United States of America Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the Federal Communications Commission (FCC) equipment.
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Regulatory information Wireless devices are not user serviceable. Do not modify them in any way. Russia only Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. FCC Statement for Wireless LAN use: While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed.
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Regulatory information Thailand only Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the Canada only transmission the following information:...
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Regulatory information FCC Regulations state that changes or modifications to this equipment not Ringer Equivalence Number expressly approved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equipment causes harm The Ringer Equivalence Number and FCC Registration Number for this machine to the telephone network, the telephone company should notify the may be found on the label located on the bottom or rear of the machine.
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Regulatory information • When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the If you cut off the moulded plug, get rid of it straight away.You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. emergency service dispatcher of your intentions.
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Low Voltage Directive (2006/95/EC), EMC Directive (2004/108/EC). In the event of problems, you should contact the Euro QA Lab of Dell Inc. in the Hereby, Dell Inc. declares that this [B1165nfw Series] is in compliance first instance.
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Regulatory information Wireless devices that may be in your system are only qualified for Israel only use in the European Union or associated areas if a CE mark with a Notified Body Registration Number and the Alert Symbol is on the system label.
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Regulatory information The power output of the wireless device or devices that may be embedded in In environments where the risk of interference to other devices or your printer is well below the RF exposure limits as known at this time. Because services is harmful or perceived as harmful, the option to use a wireless the wireless devices (which may be embedded into your printer) emit less device may be restricted or eliminated.
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Regulatory information China only 5. Appendix...
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Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the Dell logo, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries;...
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User’s Guide User’s Guide Dell B1165nfw ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting...
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IPv6 configuration Wireless network setup Accessing management tools Using Firmware update utility 3. Useful Setting Menus Using Dell Supplies Ordering Utility Using Embedded Web Service Before you begin reading a chapter Using Dell Printer Manager Print menu Using Dell Printer Status...
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ADVANCED 6. Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Printing quality problems Copying problems Scanning problems Faxing problems Operating system problems...
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
After the installation is finished, click Close or Restart. Double-click the CD/DVD icon that appears on your Mac desktop. To install the fax driver: a Open the Applications folder > Dell > Fax Queue Creator. • For Mac OS X 10.8, double-click the CD/DVD that appears on Finder.
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Dell > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall.
Installation for Linux You need to download Linux software packages from the Dell website to install The installation program added the Unified Driver Configurator desktop icon the printer software (http://www.Dell.com > find your product > Support or and the Unified Driver group to the system menu for your convenience. If you Downloads).
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You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. From the Dell website, download the Printer Settings Utility package to your computer. Right-click the Printer Settings Utility package and extract the package.
You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. Open Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Dell/mfp/uninstall/[root@localhost uninstall]#./uninstall.sh Click Next. Click Finish.
2. Using a Network- Connected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs • Wired network setup • Installing driver over the network • IPv6 configuration • Wireless network setup Supported optional devices and features may differ according to your model (see "Features by models"...
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. •...
Follow the instructions in the installation window. Connect your machine to the network with a network cable. Turn on the machine. From the Windows Start menu, select All Programs > Dell Printers > SetIP > SetIP. 2. Using a Network-Connected Machine...
Wired network setup Click the icon (third from left) in the SetIP window to open the TCP/ IPv4 configuration using SetIP (Mac) IP configuration window. Before using the SetIP program, disable the computer firewall from System Enter the machine’s new information into the configuration window as Preferences >...
The following instructions may vary from your model or operating systems. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by Open /opt/Dell/mfp/share/utils/. a network manager before proceeding. Double-click the SetIPApplet.html file.
Installing driver over the network Click New Printer. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view"...
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Installing driver over the network Choose Ethernet. Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set. Click Next. 2. Using a Network-Connected Machine...
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Support or downloads. If you cannot find your machine in network, turn off the firewall and click • If you want to install Dell’s printer management tools, you need to install Update. For Windows operating system, Start > Control Panel and start them using the supplied software CD.
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Click Agree to agree to the license agreement. a Open the Applications folder > Dell > Fax Queue Creator. b Your machine appears on the Printer List. Click Install. All components necessary for machine operations will be c Select machine to use and Click Create button.
Linux Make sure that the machine is connected to your network and powered You need to download Linux software packages from the Dell website to install on. Also, your machine’s IP address should have been set. the printer software (http://www.Dell.com > find your product > Support or Download the Unified Linux Driver package from the Dell website.
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Installing driver over the network Add a network printer Double-click the Unified Driver Configurator. Click Add Printer. The Add printer wizard window opens. Click Next. Select Network printer and click the Search button. The printer’s IP address and model name appears on list field. Select your machine and click Next.
IPv6 configuration Click Add a local printer in the Add Printer windows. IPv6 is supported properly only in Windows Vista or higher. The Add Printer Wizard window appears. Follow the instructions in the window. • Some features and optional goods may not be available depending on model or country (see "Features by models"...
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IPv6 configuration Setting IPv6 addresses The machine supports the following IPv6 addresses for network printing and managements. • Link-local Address: Self-configured local IPv6 address (Address starts with FE80). • Stateless Address: Automatically configured IPv6 address by a network router. • Stateful Address: IPv6 address configured by a DHCPv6 server.
Wireless network setup Wireless network name and Network Password • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features Wireless networks require higher security, so when an access point is first set up, by models"...
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Description & Reference From the computer Windows User, see "Dell Printer Easy Wi-Fi Install" on page 156. Windows User, see "Access point via USB cable in Windows" on page 159. Mac User, see "Access point via USB cable" on page 167.
Wireless network setup Choosing your type Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected using the (WPS) button on the control panel. Setup™...
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Wireless network setup Machines with a display screen Connecting in PIN mode Press and hold the (WPS) button on the control panel for more than Connecting in PBC mode 2 seconds. The eight-digit PIN appears on the display. Press and hold the (WPS) button on the control panel for more than 2 seconds.
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Wireless network setup Machines without a display screen Connecting in PIN mode The network configuration report, including PIN, must be printed (see Connecting in PBC mode "Printing a network configuration report" on page 138). In ready mode, press and hold the (Cancel or Stop/Clear) button on Press and hold the (WPS) button on the control panel for about 2 - 4...
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Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect To disconnect the wireless network connection, press the (WPS) button on to the access point (or wireless router) with the previously used wireless the control panel for more than two seconds.
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Wireless network setup Press the OK to select the setup method you want. Using the menu button • Wizard (recommended): In this mode, the setup is automatic. The machine will display a list of available networks from which to choose. After a network is chosen then printer will prompt for the corresponding security key.
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If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe. Before Using Dell Printer Easy Wi-Fi Install, please ensure that OS of your computer should be Windows 7 and above. Click New Printer.
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Wireless network setup Choose Wireless. The software searches for printers. 2. Using a Network-Connected Machine...
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Wireless network setup Set your printer name and click Next. Setup installing printer software. 2. Using a Network-Connected Machine...
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Wireless network setup After the installation is finished, a window asking you to print a test page Access point via USB cable in Windows appears. If you want to print a test page, click Print a test page. • Items to prepare Otherwise, just click Next and go to step 10.
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Wireless network setup • For Windows 8, Choose Wireless. If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD/DVD drive and click OK. If “Tap to choose what happens with this disc.”...
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Wireless network setup Click Next. After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you are using and click Next. If you cannot find the network name you want to choose, or if you want to set the wireless configuration manually, click Advanced Setting.
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Wireless network setup The window shows the wireless network settings and checks if the settings are correct. Click Next. The wireless network security window appears when the access point has security settings. • For the DHCP method The wireless network security window appears. The window may differ If the IP address assignment method is DHCP, check if DHCP is shown according to its security mode: WEP, or WPA.
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Wireless network setup When the wireless network setting is completed, disconnect the USB Ad hoc via USB cable in Windows cable between the computer and machine. Click Next. If you do not have an access point (AP), you may still connect the machine The Wireless Network Setting Complete window appears.
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Wireless network setup Select New Printer. Select Wireless. The software searches the wireless network. If the software has failed to search the network, check if the USB cable is connected properly between the computer and machine, and follow the instruction in the window. 2.
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The wireless network security window appears. Select Open System or If you want to use the Dell default ad hoc setting, select the last wireless Shared Key for the authentication and click Next. network on the list, Network Name(SSID) is Dell_device and Signal is Printer Self Network.
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Change TCP/IP to enter the IP address and other network configuration this feature. values for the machine. • Can start to build Wi-Fi Direct by using Dell Printer Manager (see "Setting For example: up Wi-Fi Direct" on page 172). If the computer’s network information is as shown follows: •...
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Wireless network setup Click Agree to agree to the license agreement. Setup using Mac When the message that warns that all applications will close on your computer appears, click Continue. Items to prepare Click Wireless Network Setting button on the User Options Pane. •...
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Network-connected computer • Software CD that was provided with your machine • Can start to build Wi-Fi Direct by using Dell Printer Manager (see "Setting up Wi-Fi Direct" on page 172). • A machine installed with a wireless network interface •...
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Wireless network setup Read the license agreement and click Continue. • Confirm Network Password: Confirm the encryption Network Password value. Click Agree to agree to the license agreement. • WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Key Index.
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Wireless network setup • For the DHCP method If the IP address assignment method is DHCP, check if DHCP is shown in After completing the wireless network connection, you need to install a the Wireless Network Setting Confirm window. If it shows Static, click machine driver to print from an application (see "Installation for Mac"...
Wireless network setup Items to prepare Configuring the machine’s wireless network • Access point Before starting you will need to know the network name (SSID) of your wireless network and the Network Password if it is encrypted. This information was set •...
Network Password that is randomly generated by default. From the USB cable-connected computer(recommended) • After the driver installation is complete, Dell Printer Manager can be set and From the machine (Machines with a display screen) changes in the Wi-Fi Direct can be made. •...
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Touch and tablet PC. It connects your mobile device to a network connected Dell printer or to a wireless printer through a Wi- Fi access point. Installing a new driver or configuring network settings isn’t necessary –...
Wireless network setup Connecting Failure - Invalid Security Troubleshooting • Security is not configured correctly. Check the configured security on your access point and machine. Problems during setup or driver installation Connecting Failure - General Connection Error • Your computer is not receiving a signal from your machine. Check the USB Printers Not Found cable and your machine’s power.
Wireless network setup ▪ IP address: 169.254.133.42 • Check whether firewall software (V3 or Norton) is blocking the communication. ▪ Subnet Mask: 255.255.0.0 If the computer and the machine are connected on the same network and it Then the machine’s network information should be as below: cannot be found when searching, firewall software might be blocking the ▪...
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• You cannot use infrastructure mode and ad hoc mode at the same time for Dell wireless network machines. • The machine is within the range of the wireless network. •...
3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Print menu • Copy menu • Fax menu •...
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features.You can check the features available for each model in the Basic Guide (see "Menu overview" on page 29).The following are tips for using this chapter •...
Print menu Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 29). To change the menu options: • Press (Menu) > Print Setup on the control panel. •...
Copy menu Item Description Copy feature Reduces or enlarges the size of a copied image (see "Reduced or enlarged copy" on page 56). Some menus may not appear in the display depending on options or Reduce/Enlarge models. If so, it is not applicable to your machine (see "Menu overview" on If the machine is set Eco mode, reduce and page 29).
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Copy menu Item Description Item Description • Copy Collation Set the machine to sort the copy job. For example, if you • 2-up or 4-up Reduces the size of the original images and prints 2 or 4 make 2 copies of a 3 page original, one complete 3 page pages onto one sheet of paper.
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Copy menu Item Description Item Description Prints a single-page document onto 4 (Poster 2x2), 9 Prints multiple original images on a single page. The (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the number of images is automatically determined by the purpose of pasting the sheets together to form one original image and the paper size.
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Copy menu Item Description Item Description The Book Copy feature allows you to copy an entire The machine automatically prints on one or both sides book. If the book is too thick, lift the cover until its of the paper, which are then folded to produce a hinges are caught by the stopper and then close the booklet with all of the pages in the correct sequence.
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Copy menu Item Description Item Description Allows you to create a binding edge for the document. Allows you to erase spots, drill holes, fold creases and The image can be adjusted up or down on the page staple marks along any of the four edges of a document. and/or shifted to the right or left.
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Copy menu Item Description Item Description The watermark option allows you to print text over an • 2->1Side existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
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Copy menu Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 29). To change the menu options: Press (copy) > (Menu) >...
Fax menu Item Description Fax Feature The default document settings proceduce good results when using typical text-based originals. However, if you send originals that are of poor quality, or contain Resolution Some menus may not appear in the display depending on options or photographs, you can adjust the resolution to produce models.
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Fax menu Item Description Sending setup Forwards the received or sent fax to other destination by a fax or PC. If you are out of office but have to receive the fax, this feature may be useful. Some menus may not appear in the display depending on options or Forward •...
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Fax menu Item Description Receiving setup Sets the machine to print a report whether a fax transmission was successfully completed or not. If you Send Report select On-Error, the machine prints a report only when Some menus may not appear in the display depending on options or a transmission is not successful.
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Fax menu Item Description Automatically reduces an incoming fax page to fit the Auto Reduction size of the paper loaded in the machine. Discards a specific length from the end of the received Discard Size fax. Blocks any unwanted faxes that you stored in the memory as junk fax numbers.
Scan menu Item Description Scan feature • SMB Default Sets scan destination to an SMB server. You scan the originals and send the scanned image to an SMB server. • SMB Some menus may not appear in the display depending on options or Prints a confirmation report showing whether the Send Report models.
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Scan menu Item Description Scan setup Adjust the contrast level to scan lighter or darker than Contrast the original. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 29).
System setup Item Description Machine setup Sets how long the machine waits before going to power save mode. Power Save When the machine does not receive data for an extended Some menus may not appear in the display depending on options or period of time, power consumption is automatically models.
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System setup Item Description Item Description Determine whether or not the machine continues Allows you to save print resources and enables eco- printing when it detects the paper does not match the friendly printing. paper settings. • Default Mode: Select whether to turn the Eco mode on or off.
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System setup Paper setup Sound / Volume Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on models.
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System setup Item Description Report Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means the speaker Some menus may not appear in the display depending on options or is on until the remote machine answers.
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System setup Item Description Item Description Prints the demo page to check whether your • User Auth Prints the authorized users who are allowed to Demo Page machine is printing properly or not. use the email function. • Local User Authentication Prints a transmission report including the fax number, the number of pages, the elapsed time...
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(see "Setting the toner low alert" on page 77). • Serial Number Shows the machine’s serial number. When you call for service or register as a user on the Dell website, you can • Serial No. find this. 3. Useful Setting Menus...
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System setup Item Description Clear setting • Scan Setup Restores all of the scan options to the factory default. • Scan Default Some menus may not appear in the display depending on options or Restores all of the system options to the factory System Setup models.
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System setup Job manage Image overwrite Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on models.
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System setup USB setup Emulation setup Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on models.
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System setup Email setup Address book setup Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on models.
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System setup Doc Box Setup Document box setup • Press (Menu) > Document Box > Doc Box Setup on the control panel. Some menus may not appear in the display depending on options or Option Description models. If so, it is not applicable to your machine (see "Menu overview" on page 29).
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System setup Option Description Network setup Selects this option to use the wireless network. Wireless Reverts the network settings to the default values. Clear Setting (Reboot required.) Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on •...
4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Entering various characters • Setting up the fax address book • Printing features • Scan features • Fax features • Using memory/hard drive features •...
High 3 High 2 High 1 Normal You can set the altitude value from Device Settings in Dell Printer Manager program or Machine section in Printer Settings Utility program. • For Windows and Mac users, see "Device Settings" on page 253.
Entering various characters As you perform various tasks, you may need to enter names and numbers. For Assigned numbers, letters, or characters example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email @ / .
Setting up the fax address book Registering a speed dial number Using speed dial numbers When you are prompted to enter a destination number while sending a fax, Select (fax) > (Address Book) > New&Edit > Speed Dial on enter the speed dial number at which you stored the number you want. the control panel.
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Setting up the fax address book Editing speed dial numbers Registering a group dial number Select (fax) > (Address Book) > New&Edit > Speed Dial on Select (fax) > (Address Book) > New&Edit > Group Dial on the control panel. the control panel.
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Setting up the fax address book Editing group dial numbers Searching address book for an entry There are two ways to search for a number in memory. You can either scan from Select (fax) > (Address Book) > New&Edit > Group Dial on A to Z sequentially, or you can search by entering the first letters of the name the control panel.
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Setting up the fax address book Printing address book You can check your (Address Book) settings by printing a list. Select ct (fax) > (Address Book) > Print on the control panel. Press OK. The machine begins printing. 4. Special Features...
Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" If you want to change the settings for each print job, change it in Printing on page 49). Preferences. • This feature may not be available depending on model or optional goods (see "Features by models"...
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XPS printer driver in the Select Software and Utilities to Install window. Click Print. • For models that provide XPS driver from the Dell website, www.Dell.com > find your product> Support or downloads. Type in the destination path and the file name, and then click OK.
Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
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Printing features Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets Poster Printing together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
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Printing features Item Description • Double-sided • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. Printing This option is available only when you use the PCL/XPS printer driver. •...
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Printing features Item Description a To change the print settings from your software application, access Printing Preferences. Watermark b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. (Creating a c Enter a text message in the Watermark Message box. watermark) You can enter up to 256 characters.
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Printing features Item Description a To save the document as an overlay, access Printing Preferences. b Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. c In the Edit Overlay window, click Create. Overlay d In the Save As window, type a name up to eight characters in the File name box.
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Printing features Item Description • This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 7). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...
Using Direct Printing Utility There are several ways you can print using the Direct Printing Utility. From the Start menu select Programs or All Programs > Dell Printers • Direct Printing Utility may not be available depending on model or >...
Printing features Using the right-click menu Mac printing Right-click on the PDF file to print and select Direct Printing. The Direct Printing Utility window appears with the PDF file is added. Some features may not be available depending on models or options. It means that the features are not supported.
Printing features Changing printer settings Printing on both sides of the paper You can use advanced printing features when using your machine. Some features may not be available depending on models or options. It Open an application and select Print from the File menu. The machine name, means that the features are not supported (see "Variety feature"...
Printing features Using help Linux printing Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, which is provided from the driver. Some features may not be available depending on models or options.
Printing features Change other printing options in each tab, if necessary. Open the Unified Driver Configurator. If necessary, switch to Printers configuration. Click Print. Select your machine on the available printers list and click Properties. Automatic/manual duplex printing may not be available depending on The Printer Properties window appears.
227). • The maximum resolution that can be achieved depends upon various • Dell Scan Assistant/Dell Document Creator: You can use this program to factors, including computer speed, available disk space, memory, the scan images or documents. size of the image being scanned, and bit depth settings. Thus, depending See "Scanning with Dell Scan Assistant"...
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(see "Rear view" on page 20). Make sure the printer driver is installed on your computer using the software CD, Open Dell Printer Manager (see "Using Dell Printer Manager" on page since the printer driver includes the scan program (see "Installing the driver 251).
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Scan features • ID is the same ID as the registered scan ID for Dell Printer Manager > Scanning from image editing program Switch to advanced mode > Scan to PC Settings. You can scan and import documents at the image editing software such as •...
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(see "Loading originals" on page 46). Download the software from the Dell website then unpack andinstall it. Click Start > Control Panel > Hardware and Sound > Devices and Make sure that the machine is connected to your computer and Printers.
Scan features Click Start > All programs > Dell Printers, and start Dell Scan Assistant. If No Image Capture device connected message appears, disconnect the USB cable and reconnect it. If the problem continues, refer to the Image Capture’s help.
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Scan features According to OS, follow steps below. Linux scanning • For 10.5 Click Devices > Browse Devices on Menu bar. Scanning Make sure that Connected checkbox is checked beside your machine in Bonjour Devices. Make sure that the machine is connected to your computer and If you want to scan using TWAIN, refer to the Mac OS X10.4 steps powered on.
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Scan features Select the scanner on the list. The document is scanned and the image preview appears in the Preview Pane. Click Properties. Drag the pointer to set the image area to be scanned in the Preview Pane. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals"...
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Scan features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. 4. Special Features...
Fax features • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on Redialing the fax number page 60). Press (Redial/Pause) button on the control panel. Select the fax number you want. Automatic redialing Ten recently sent fax numbers with ten received Caller IDs are shown. When the number you have dialed is busy or there is no answer when you send When an original is loaded in the document feeder, the machine a fax, the machine automatically redials the number.
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You can send a fax from your computer without going to the machine. To send a fax from your computer, the Dell Network PC Fax program must be installed. This program will be installed when you installed the printer driver.
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Fax features Enter the job name and the time. Delaying a fax transmission If you set a time earlier than the current time, the fax will be sent at that time You can set your machine to send a fax at a later time when you will not be on the following day.
Fax features Adding documents to a reserved fax Sending a priority fax Place a single document face down on the document glass, or load the This function is used when a high priority fax need to be sent ahead of reserved documents face up into the document feeder.
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Fax features Press (Cancel or Stop/Clear) to return to ready mode. Forwarding a sent fax to another destination Subsequent sent faxes will be forwarded to the specified fax machine. You can set the machine to forward the received or sent fax to other destination by a fax.
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> On . Place a single document face down on the document glass, or load the documents face up into the document feeder. Open the Dell Printer Manager. Press (fax) > Duplex on the control panel. Or select Fax > Select the menu you want > Select Duplex from the sub- Select the appropriate machine from the Printer List.
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Fax features • Prefix: Select prefix. • Ans/Fax: Is for when an answering machine attached to your machine. Your machine answers an incoming call, and the caller can • Print received fax: After receiving the fax, set prints information for leave a message on the answering machine.
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Fax features Receiving manually in Tel mode Receiving faxes with an extension telephone When you are using an extension telephone connected to the EXT socket, you You can receive a fax call by pressing (On Hook Dial) button and then can receive a fax from someone you are talking to on the extension telephone, pressing (Start) when you hear a fax tone.
Fax features Receiving in secure receiving mode This setting may not be available depending on your country. Select (fax) > (Menu) > Fax Setup > Receiving > DRPD Mode This feature may not be available depending on model or optional goods >...
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Fax features The machine prints all of the faxes stored in memory. • Short Edge: Prints pages to be read by flipping like a note pad. Printing faxes on both sides of the paper • Some menus may not appear on the display depending on options or models.
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Fax features Printing sent fax report automatically You can set the machine to print a report with detailed information about the previous 50 communication operations, including time and dates. Press (fax) > (Menu) > Fax Setup > Auto Report > On on the control panel.
Using memory/hard drive features From the control panel You can use this feature in the models that have a mass storage device (HDD) or memory (see "Variety feature" on page 7). If your machine has optional memory or an optional hard drive, you can use these features from the (Menu) button>...
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This chapter introduces management tools provided to help you make full use of your machine. • Accessing management tools • Using Firmware update utility • Using Dell Supplies Ordering Utility • Using Embedded Web Service • Using Dell Printer Manager •...
Accessing management tools Dell provides a variety of management tools for Dell printers. Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • For Windows 8, from the Charms, select Search > Apps.
Firmware Update Utility allows you to maintain your machine by upgrading firmware. From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Firmware Update Utility. Download the latest firmware. Click http://www.dell.com/support.
Availabe for Windows or Mac OS users only. Double-click the Dell Supplies Ordering Utility icon on your desktop. From the Start menu, select Programs or All Programs >Dell > Dell Printers > your printer driver name > Dell Supplies Ordering Utility.
Using Embedded Web Service Click Login on the upper right of the Embedded Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for Embedded Web Service. Type in the ID and Password then click Login. • Embedded Web Service explanation in this user’s guide may differ from •...
This tab allows you to maintain your machine by upgrading firmware and • Current Settings: Shows the machine’s and network’s information. setting contact information for sending emails. You can also connect to Dell • Print information: Prints reports such as system related reports, e-mail website or download drivers by selecting the Link menu.
The Printer List displays printers installed on your For Windows, computer and network printers added by network Select Start > Programs or All Programs > Dell > Dell Printers > Dell Printer discovery (Windows only). Manager > Dell Printer Manager.
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Using Dell Printer Manager Printer This area gives you general information about your Contents area Displays information about the selected machine, information machine. You can check information, such as the machine’s remaining toner level, and paper. The information will vary model name, IP address (or Port name), and machine based on the machine selected.
Using Dell Printer Manager Fax to PC Settings Advanced settings user interface overview This menu includes settings related to the basic fax functionality of the selected device. The advanced user interface is intended to be used by the person responsible for managing the network and machines.
Error The machine has at least one error. Dell Printer Status overview If an error occurs while operating, you can check the error from the Dell Printer Status. Dell Printer Status is installed automatically when you install the machine software.
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Using Dell Printer Status You can set printing job alert related settings. Option You can order replacement toner cartridge(s) from Order Supplies online. You can view the online User’s Guide. User’s Guide Close the window. Close 5. Useful Management Tools...
Using Dell Printer Experience Dell Printer Experience is a Dell application that combines Dell machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Dell’s web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection.
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You need to be connected to the Internet to use this feature. This section explains common printing tasks from the Start screen. Links to Dell printer website. You need to be connected Visit Dell to the Internet to use this feature.
Using Dell Printer Experience Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar.
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Using Dell Printer Experience Basic tab Advanced tab Paper settings Basic This option allows you to set the basic paper handling specifications. This option allows you to choose the basic printing settings such as copies, orientation, and document type. Layout settings Eco settings This option allows you to set the various ways to layout your documents.
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Place a single document face down on the document glass, or load the documents face up into the document feeder. Click the Dell Printer Experience tile on the Start screen. Click Scan ( Set up the scanning parameters such as image type, document size, and resolution.
Opening Unified Driver Configurator Double-click the Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Dell Unified Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding configuration window.
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Using the Linux Unified Driver Configurator Switches to Printers configuration. Printers configuration Shows all of the installed machines. Printers configuration has the two tabs: Printers and Classes. Shows the status, model name, and URI of your machine. The printer control buttons are, as follows: Printers tab •...
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Using the Linux Unified Driver Configurator Classes tab Ports configuration The Classes tab shows a list of available machine classes. In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason.
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6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Copying problems • Scanning problems • Faxing problems •...
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
Power and cable connecting problems Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control, or the connection cable between the press it. computer and the machine is not •...
Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power/ print. Wakeup) button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.
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Printing problems Condition Possible cause Suggested solutions The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The machine does not print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.
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Printing problems Condition Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer.
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Printing problems Condition Possible cause Suggested solutions Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see The machine does not print special-sized paper, "Opening printing preferences" on page 50). such as billing paper.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the Light or faded print toner cartridge"...
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Printing quality problems Condition Suggested solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. Toner specks • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 78). •...
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Printing quality problems Condition Suggested solutions If black vertical streaks appear on the page: Vertical lines • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 74). If white vertical streaks appear on the page: •...
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Printing quality problems Condition Suggested solutions If marks repeatedly appear on the printed side of the page at even intervals: Vertical repetitive defects • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge"...
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Printing quality problems Condition Suggested solutions • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Misformed characters Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
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Printing quality problems Condition Suggested solutions • Ensure that the paper is loaded properly. Wrinkles or creases • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...
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Printing quality problems Condition Suggested solutions • Clean the inside of the machine (see "Cleaning the machine" on page 78). Loose toner • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 74). If the problem persists, the machine may require repair.
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Printing quality problems Condition Suggested solutions If the printed paper is curled or paper does not feed into the machine: Curl • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...
Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 54). • If the defects are on the original, adjust darkness in copy feature to lighten the background of your copies. Smears, lines, marks, or spots appear on copies.
Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 46). •...
Faxing problems Condition Suggested solutions The machine is not working, • Unplug the power cord and plug it in again. there is no display, or the • Ensure that there is power being supplied to the electrical outlet. buttons are not working. •...
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Faxing problems Condition Suggested solutions The fax machine sending the fax had a temporary document jam. Some of the words on an incoming fax are stretched. Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 82). There are lines on the originals you sent.
Operating system problems Common Windows problems Condition Suggested solutions Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “File in Use” message appears during installation. Close all other applications, reboot Windows and try printing again. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation”...
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Operating system problems Common Mac problems Condition Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing.
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Operating system problems Common Linux problems Condition Suggested solutions • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers The machine does not print. configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.
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Operating system problems Condition Suggested solutions Check if Gimp Front-end has Xsane:Device dialog. on the Acquire menu. If not, you should install Xsane plug-in for Gimp on the your I cannot scan via Gimp Front- end. computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detailed information, refer to the Help for Linux distribution CD or Gimp Front-end application.
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Operating system problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution...
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Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
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Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.
Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
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Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
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Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
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Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
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Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
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Dell printer experience buttons destination Dell Printer Status general setup direct printing utility id copy printing faxes on both sides of the paper...
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Index receiving in Fax mode browsing the machine status 180 using SetIP features macintosh scanning Linux machine features maintenance parts common Linux problems print media feature manual feeding driver installation for network connected firmware update utility loading front view memory/hard drive feature printer properties menu overview scanning...
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Linux mobile OS general setup Macintosh print media Scan Assitant printing feature card stock scan feature problem envelope Scanning operating system problems labels Scanning with Dell Scan Assitant problems output support scanning copying problems preprinted paper Index...
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USB cable ordering driver installation 24 replacing toner cartridge using help Supplies Ordering Utility watermark toner cartridge create estimated life delete handling instructions edit non-Dell and refilled Windows redistributing toner common Windows problems Index...