Incorrect Margins On Prints - Lexmark CS310 Series User Manual

Troubleshooting
Action
Step 2
a
Load the specified tray or feeder with a recommended type of paper.
b
Resend the print job.
Do horizontal voids appear on prints?
Step 3
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b
Resend the print job.
Do horizontal voids appear on prints?
Step 4
Replace the imaging kit, and then resend the print job.
Do horizontal voids appear on prints?

Incorrect margins on prints

A B C D
A B C D
A B C D
Action
Step 1
a
Move the width and length guides in the tray to the correct positions
for the paper size loaded.
b
Resend the print job.
Are the margins correct?
Yes No
Go to step 3. The problem is solved.
Go to step 4. The problem is solved.
Contact customer The problem is solved.
support.
Yes No
The problem is solved. Go to step 2.
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