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User Response
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
4. Replace the affected adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the system board.
•
806f0021-3006ffff : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName]. (PCI 6)
This message is for the use case when an implementation has detected a Fault in a slot.
May also be shown as 806f00213006ffff or 0x806f00213006ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
4. Replace the affected adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the system board.
• 806f0023-2101ffff : Watchdog Timer expired for [WatchdogElementName]. (IPMI Watchdog)
Appendix A. Integrated Management Module 2.1 (IMM2.1) error messages
377
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Troubleshooting
