User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)
• 8007020d-0b07ffff : Sensor [SensorElementName] has transitioned to critical from a less severe
state. (RAID #7 Volume)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 8007020d0b07ffff or 0x8007020d0b07ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)
• 8007020d-2b81ffff : Sensor [SensorElementName] has transitioned to critical from a less severe
state. (FDIMM Warranty)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 8007020d2b81ffff or 0x8007020d2b81ffff
332
Lenovo NeXtScale nx360 M5 Installation and Service Guide