IBM TotalStorage 3494 Tape Library Operator's Manual page 527

Table 28. Intervention-Required Conditions (continued)
Intervention-Required Condition
Message
LM-x: MasterConsole configuration has failed (rc = yy).
Call service.
Probable Cause
The IBM System Storage TS3000 System Console (Master
Console) could not be configured. This means the direct
Call Home capability for the Library Manager is not
available.
Message
Volser (xxxxxx) has been returned to the station. A
service cartridge cannot be inserted via CIO or HCIO.
Probable Cause
The service cartridges must be inserted by hand into the
storage cells reserved for service cartridges.
Message
Possible hard drive failure detected. View help panel
for error code = yy.
Probable Cause
A possible failure on the hard drive of the active Library
Manager was found either while copying the Library
Manager database from the active Library Manager to
the standby Library Manager or while copying the
database from one partition to another on the active
Library Manager's hard drive. Currently, there is only
one error code, 01. It indicates that the database manager
component received an I/O error while restoring the
database.
Resolution Actions
Call your service representative.
OP0408
Place the service cartridge in the cell reserved for the
service cartridge. Refer to the 3494 Maintenance
OP0412
Instructions.
Call your service representative.
OP0413
Chapter 8. Problem Determination Procedures
501