IBM TotalStorage 3494 Tape Library Operator's Manual page 501

Table 28. Intervention-Required Conditions (continued)
Intervention-Required Condition
Message
The cartridge label located at cell yyyy has an
unknown media type.
Probable Cause
During an Inventory or Inventory Update operation, the
media-type label of a cartridge has a media-type
character or characters that the library does not support.
Supported media-type characters are 1, E, J, K, JA, JJ,
JR,JB, JX, and JW. A convenience I/O station is either
not installed, is full, or is unavailable, and a
high-capacity output station has not been defined.
Message
During an Inventory Update operation, volser xxxxxx
was ejected to the convenience I/O station because
there were no free cells.
Probable Cause
There were no free cells.
Message
During an Inventory Update operation, volser xxxxxx
was ejected to the high capacity station because there
were no free cells.
Probable Cause
There were no free cells.
Message
Power failure on accessor x. A service call is required.
Probable Cause
The failing component could be the accessor's 24 V dc or
36 V dc power supply. See the transaction log for the
exact cause of the power failure.
Message
Accessor x has failed. A service call is required.
Probable Cause
An accessor has failed.
Resolution Actions
1. Place the 3494 Tape Library in Pause mode.
OP0059
2. Open the appropriate enclosure door.
3. Remove the cartridge from the rack cell position
yyyy.
4. Close the enclosure door.
5. Place the 3494 Tape Library in Auto mode.
6. Inspect the characters in the seventh (or seventh and
eighth) position on the volser label. Install the correct
seventh (or seventh and eighth) character
representing the media type. See "Cartridge Tape
Media-Type Labeling (3490E and 3590 Tape Drives)"
on page 26 and "Tape Cartridge Bar Code Labels
(3592 Tape Drives)" on page 30.
7. Reinsert the cartridge into the 3494 Tape Library
through available facilities.
1. Remove the cartridge from the convenience I/O
OP0060
station.
2. Contact your system administrator.
1. Remove the cartridge from the high-capacity output
OP0061
rack.
2. Contact your system administrator.
Call your service representative.
OP0062
Call your service representative.
OP0063
Chapter 8. Problem Determination Procedures
475