External Memory Not Responding; Accounting Discrepancy - Pitney Bowes dm475m series Operator's Manual

12 • Inview/ Budget Manager Accounting

External memory not responding.

Please check the USB and memory device connections.
Run mail without accounting?
INVIEW/ Budget Manager uses a memory module attached via one
of the USB ports. This module holds all the accounting data.
Check that the memory device is properly connected to one of the
system's USB ports.
• Select "No" if you want to recheck the device connections. The
Please Wait screen appears as the system tries to re-establish
the connection.
• Select "Yes" to run mail without accounting. This operation
requires that an operator has supervisor access privileges.
- If operators are enabled and the current operator has
supervisor access privileges, the system disables accounting
and returns to the main screen.
- If operators are enabled and the current operator does
not have supervisor access privileges, the Authorisation
Required screen appears. An operator with supervisor
access privileges must log on to run mail without accounting.
- If operators are disabled, then the Enter Supervisor
password screen appears. The supervisor password must
be entered to run mail without accounting.
If the problem persists, contact your system supplier.
Accounting Discrepancy xxxx has been spent without
being recorded to the external memory.
• Select "Make a Manual Transaction" to continue running mail.
The Manual Transaction screen appears with the postage
amount equal to the amount listed on the Account Discrepancy
screen. See Entering Manual Transactions on page 12-31 for
more information.
• Select "Ignore" to stop running mail. The system returns to the
Home Screen.
12-44 SDC2036A