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Franking machine
installation guide -
DM300M
Read now BEFORE you unpack your equipment
Continue reading below
Right, let's get your franking
machine up and running quickly...
Let's first get together the things you will need:
• The box containing your new franking machine.
• A red letter from Royal Mail titled 'Your Licence'.
If you have not received the letter from Royal Mail, do not go any
further with this installation. Please call Royal Mail Customer
Services on 08457 950950. If they ask you for the franking machine
serial number, it can be found on a label on the outside of the box.
If you have everything you need, check that the serial numbers on
your box and the letter from Royal Mail are identical. If they are,
continue to work through this set-up. If not, call Pitney Bowes on
08444 992 992.
Installation requires contact with our Data Centre. Please only
attempt installation during the opening hours of 8am to 8pm
weekdays or 8am to 5pm weekends and public holidays.
We all know that different people work in different ways, so we've
provided two alternative methods that you can use to install your
franking machine, depending on your preference:
• This paper guide
• An online guide
Open the guide
fully and follow
steps 1 - 10.
A step-by-step guide with helpful videos. Go to
www.pitneybowes.co.uk/dm300minstall
and click on the
'installation guide' link.
5
6

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   Summary of Contents for Pitney Bowes dm300m

  • Page 1

    If you have everything you need, check that the serial numbers on your box and the letter from Royal Mail are identical. If they are, continue to work through this set-up. If not, call Pitney Bowes on 08444 992 992.

  • Page 2

    PC with an internet connection. PCMC Connection (Internet connection via your PC) If you have a PC with an internet connection nearby, you can install the free Pitney Bowes PC Meter Connect™ (PCMC) software and use the PC’s internet connection.

  • Page 3

    Prepare Your Machine Tape Tape 3.1 Open ink access 3.2 Remove shipping cover and remove foam and tapes. tape and shipping material. 3.3 Close feed 3.4 Push the tape lever deck by lifting to the right and drop it and rotating tapes into the slot.

  • Page 4

    Install the print head and ink cartridge 5.1 When the display asks 5.2 Flip open the 5.3 Remove the print head you to install the Print guard. from its packaging and Head, open the top peel the tape strip from cover.

  • Page 5

    External Platform Position the scale as shown. Plug Connect the USB cable between the the connector on the scale into the platform and the DM300M as shown. matching connector on the franking Fit the scale connector cover. machine. CODE 24...

  • Page 6

    Your DM300M is a Mailmark™ compliant system. At regular intervals defined by Royal Mail, it has to connect to the Pitney Bowes Data Centre to provide usage data to Royal Mail. The connection will normally happen in the background without you needing to do anything.

  • Page 7

    Chapter 7 describes how to fit the moistener. • DM300M systems are supplied with the kit that allows use of INVIEW Postage Reporting. Documentation for using INVIEW is contained in Chapter 12 of the Operating Guide. Details of fitting the INVIEW kit to your franking machine are available on the web.

  • Page 8

    If you do not have a LAN connection or an internet enabled PC available to allow your franking machine to connect to the Pitney Bowes Data Centre, please give us a call on 08444 992992 to discuss other possible options.

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