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Summary of Contents for Ingenico AXIUM DX4000 Portable
- Page 1 AXIUM DX4000 Portable User Guide www.ingenico.com 13-17 rue Pagès, 92150 Suresnes – France Banks and Acquirers International Holding, SAS / 814 767 216 RCS Nanterre...
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Page 2: Table Of Contents
Table of Contents Introduction Presentation Content of the box Overview of AXIUM DX4000 Portable Key Locations and Functions Touch Panel Use of the terminal Power on/Power off the terminal Reading cards USB Type-C Installation Recommendations Installing modules Paper roll Battery... -
Page 3: Introduction
SECURITY Use only the power supply included with the product to ensure best performance and safety. Maintenance should only be provided by Ingenico authorized technician. Failure to comply with these instructions will void the manufacturer’ s responsibility. This symbol indicates an important Warning. -
Page 4: Presentation
Presentation Contents of the box The power supply unit provided with your equipment is specially designed for INGENICO AXIUM DX4000 Portable terminal. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal. -
Page 5: Overview Of Axium Dx4000 Portable
Overview of AXIUM DX4000 Portable 1) Contactless landing zone 2) LEDs for Contactless Card 3) Power key 4) Volume keys 5) Battery cover 6) USB Type-C connector 7) Magnetic card reader 8) Smart Card reader 9) LCD and touch screen Copyright©... - Page 6 18) Easy Loading Printer Weight 430g (including battery) Dimension (L x W x H) 177.6 X 80 X 56.8mm Electrical mains network 100-240VAC/50-60Hz Class II Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved 10/24...
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Page 7: Key Locations And Functions
Three capacitive keys at the bottom of the screen：Menu,Home and Back keys. Touch Panel The AXIUM DX4000 Portable is equipped with touch panel that allows you capture functions and menus by your finger. Copyright© 2022 Ingenico – AXIUM DX4000 Portable... -
Page 8: Use Of The Terminal
Terminal restart: In the event of abnormal behavior of the terminal, press and hold the power button for 8 seconds to force the terminal to power off. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS... -
Page 9: Reading Cards
Bring the card firmly up to the active zone. Keep the card close to the reader during the transaction. On the front,LEDs are displayed to indicate transaction processing. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved 10/24... -
Page 10: Usb Type-C
USB Type-C There is a USB type-C connector on the bottom side of the terminal. The connector manages Host and Slave connections. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved... -
Page 11: Installation
From 0°C to +40°C (32°F to 104°F) Ambient temperature From -20°C to +70°C (-4°F to 158°F) From 5% to 90%, Non-condensing Max relative humidity Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved 10/24... -
Page 12: Installing Modules
The SAM/SIM connectors are located inside the terminal, in a closed compartment. Turn the terminal and remove the battery door. SAM and SIM1,SIM2 are identified by the engraved marks on the lower housing. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved 10/24... - Page 13 When introducing a SAM/SIM into slot, be sure to put the cut corner as indicated on the picture. Close the battery door. AXIUM DX4000 Portable is equipped with a dual SIM slot. When using two SIM cards,it is recommended to insert the bottom one first,then the top one.
- Page 14 MicroSD card contacts downside and the cut corner as indicated on the figure. Close the battery door. The terminal supports MicroSD up to 32GB. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved...
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Page 15: Paper Roll
Paper roll Main characteristics of INGENICO paper roll White 58mm 40mm About 18 meters The thermal paper can be deteriorated by poor storage conditions,so we recommend you to avoid: Storage in hot wet places(near air-conditioner,humidity higher than 85%). Exposure to sunlight or ultraviolet for long periods. - Page 16 (one complete turn to avoid printing on adhesive footprint). Switch off the terminal prior to installing a paper roll. Use only paper approved by Ingenico. The use of no-approved paper is likely to damage the printer of your terminal.
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Page 17: Battery
Take the battery pack included in the box. Locate the battery pack connector beside the battery compartment. Plug the battery pack connector according to the connector locating system. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved... - Page 18 Remove the battery Disengage the battery door. Remove the battery pack from the battery compartment. Unplug the battery pack connector. Close the battery door. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved 10/24...
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Page 19: Visual Impaired (Vi) Accessory
Visual Impaired (VI) Accessory slide the accessory down and slide the accessory onto the away from the terminal terminal from the bottom. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved 10/24... -
Page 20: Recommendations Safety
Disconnect the AXIUM DX4000 Portable power supply block adapter from the electrical mains network. The AXIUM DX4000 Portable is fitted with an internal lithium cell which should only be accessed by a qualified technician. AXIUM DX4000 Portable is fitted with battery specially designed for this terminal. - Page 21 Your doctor or the equipment manufacturer will be able to provide you with appropriate advice. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved...
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Page 22: Security Of Your Terminal
The terminal must never be put in or left at a location where it could be stolen or replaced by another device. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS... -
Page 23: Fixed Installation
Alternatively, it may be achieved by the environment in which the device is installed, so that the checkout itself shields the PIN entry process. The terminal is exclusively made for indoor use. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved... -
Page 24: 5.4 Cleaning The Terminal
Do not clean the electrical connections. Do not use solvents, detergents or abrasive products: Those materials might damage the plastic or electrical contacts. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved... -
Page 25: 5.5 Transport And Storage
50cm. Follow the specific stored conditions as noted in Section 4 of this document. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved... -
Page 26: Standards
Standards The CE marking indicates AXIUM DX4000 Portable complies with the requirements of European Directive 2014/53/EU on Radio Equipment for: The protection of the health and the safety of the user and any other person. The protection requirements with respect to electromagnetic compatibility. - Page 27 DCS1800:30.67dBm WCDMA :21.43dBm (B1),23.43dBm(B2),23.85dBm(B5),23.25 dBm(B8) LTE:24.69dBm(B1), 24.53dBm(B3),23.8dBm(B5), 22.96dBm(B7), 24.66dBm(B8), 23.49dBm(B20),23.52dBm(B28), 23.7dBm(B38), 23.9dBm(B40), 22.6dBm(B41) BT:8.45 dBm BLE:0.94dBm WiFi 2.4GHz :16.09 dBm(802.11b);17.38 dBm(802.11g);17.35 dBm(802.11n20) NFC:8.08dBμA/m@3m Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved 10/24...
- Page 28 The electrical outlet must meet the following criteria: Must be installed near the equipment and easily accessible. Do not short-circuit the battery. Do not attempt to open the battery container. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved...
- Page 29 “Conformite Europe enne” or CE Mark Double insulation symbol 5 Years China RoHS symbol 10 Years China RoHS symbol BSMI (Taiwan) PSE Mark (Japan) Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved 10/24...
- Page 30 Risk of explosion if the battery is incorrectly replaced or is placed in a fire Dispose of batteries at a hazardous waste collection site or recycling facility Direct Current Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS All rights reserved 10/24...
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Page 31: Troubleshooting
Check if the SIM card is installed correctly and local wireless communication network functions or not. If there is still problem, please contact our customer service center. Copyright© 2022 Ingenico – AXIUM DX4000 Portable Banks and Acquirers International Holding SAS... - Page 32 Ingenico. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of Ingenico. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to Ingenico for the confidentiality of that information.
- Page 33 TITLE: 设 计 DESCRIPTION-AXIUM DX4000 Portable- WU-150X98 周忠虎 Zhonghu ZHOU Designed By 2023-01-17 AXIUM DX4000手持 Portable User Guide说明书展锐WU版-150X98 审 核 Reviewed By INGC-ST-06-000583 Material: White paper offset （80g) 白色双胶纸(80克） 版 本 比 例 备 注 Version Scale Remarks All dimensions in millimeters 所有尺寸单位为毫米...
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