Imm Events That Automatically Notify Support - IBM x3550 M4 Type 7914 Installation And Service Manual

CIM Information
SNMP Trap ID
Automatically contact Service
User response
The following is the list of IMM2 error messages and suggested actions to correct
the detected server problems. For more information about IMM2, see the Integrated
Management Module II User's Guide at http://www.ibm.com/support/entry/portal/
docdisplay?lndocid=MIGR-5086346.

IMM Events that automatically notify Support

You can configure the Integrated Management Module II (IMM2) to automatically
notify Support (also known as call home) if certain types of errors are encountered.
If you have configured this function, see the table for a list of events that
automatically notify Support.
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IBM System x3550 M4 Type 7914: Installation and Service Guide
The prefix of the message ID and the sequence number that is used by the
CIM message registry.
The SNMP trap ID that is found in the SNMP alert management
information base (MIB).
If this field is set to Yes, and you have enabled Electronic Service Agent
(ESA), IBM Support will be notified automatically if the event is generated.
While you wait for IBM Support to call, you can perform the
recommended actions for the event.
The actions that you should perform to solve the event.
Perform the steps listed in this section in the order shown until the
problem is solved. After you perform all of the actions that are described
in this field, if you cannot solve the problem, contact IBM Support.
Note: This list includes error codes and messages that might not apply to
this machine type and model.
Table 28. Events that automatically notify Support
Event ID
40000086-00000000
40000087-00000000
80010202-0701ffff
80010902-0701ffff
806f0021-2201ffff
806f0021-2582ffff
Message String
Test Call Home Generated by user [arg1].
Manual Call Home by user [arg1]: [arg2].
Numeric sensor
[NumericSensorElementName] going low
(lower critical) has asserted.
Numeric sensor
[NumericSensorElementName] going high
(upper critical) has asserted.
Fault in slot
[PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName].
(No Op ROM Space)
Fault in slot
[PhysicalConnectorSystemElementName] on
system [ComputerSystemElementName].
(All PCI Error)
™
Automatically
Notify
Support
Yes
Yes
Yes
Yes
Yes
Yes