Software Service And Support; Hardware Service And Support - IBM eServer xSeries 255 Installation Manual

create a customized support page. The support page has many sources of informa-
tion and ways for you to solve problems, including:
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Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with xSeries servers, IntelliStation workstations,
and appliances. For information about which products are supported by Support Line
in your country or region, go to http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, go to
http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support
telephone numbers.

Hardware service and support

You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty ser-
vice. Go to http://www.ibm.com/planetwide/ for support telephone numbers.
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7
days a week. In the U.K., these services are available Monday through Friday, from 9
a.m. to 6 p.m.
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IBM xSeries 255 Type 8685:Installation Guide
Diagnosing problems, using the IBM Online Assistant
Downloading the latest device drivers and updates for your products
Viewing Frequently Asked Questions (FAQ)
Viewing hints and tips to help you solve problems
Participating in IBM discussion forums
Setting up e-mail notification of technical updates about your products