IBM x3550 - System - 7978 Installation Manual
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IBM x3550 - System - 7978 Installation Manual

Installation guide
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See also: User Manual
System x3550
Type 7978

Installation Guide

Welcome.
Thank you for buying an
IBM server.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
Installation Guide
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
Documentation CD.
You can also find the most
current information about
your server at http://www.ibm.com/
systems/support/.
Start the server.
Did the server
start correctly?
Yes
Turn off the server
and install options.
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
Did the server
start correctly?
Yes
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
server setup
completed?
Yes
Use
ServerGuide to
install the operating
system?
Yes
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
The server is ready to use.
Go to
http://www.ibm.com/support/mysupport/
to register the server.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
Go to the Web for instructions:
No
http://www.ibm.com/systems/
support/

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Summary of Contents for IBM x3550 - System - 7978

  • Page 1: Installation Guide

    Was the server setup on the Documentation CD. completed? You can also find the most current information about Go to the Web for instructions: your server at http://www.ibm.com/ ServerGuide to http://www.ibm.com/systems/ systems/support/. install the operating support/ system? Install applications, such as IBM systems...

  • Page 2: Server Support

    Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/. View information about IBM Support Line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Is the problem http://www.ibm.com/planetwide/.
  • Page 3 IBM System x3550 Type 7978 Installation Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 75 and the Warranty and Support Information document on the IBM System x Documentation CD. Third Edition (September 2008) © Copyright International Business Machines Corporation 2006, 2008.

  • Page 5: Table Of Contents

    Chapter 1. Introduction ..... . 1 The IBM System x Documentation CD ....3 Hardware and software requirements .
  • Page 6 Hardware service and support ....74 IBM Taiwan product service ....74 Appendix B.

  • Page 7: Safety

    Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2006, 2008...
  • Page 8 IBM Safety Information book. For example, if a caution statement begins with a number 1, translations for that caution statement appear in the IBM Safety Information book under statement 1. Be sure to read all caution and danger statements in this documentation before performing the instructions.
  • Page 9 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 10 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 11 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 12 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. IBM System x3550 Type 7978: Installation Guide...
  • Page 13 Statement 6: CAUTION: Do not place any objects on top of a rack-mounted device unless that rack-mounted device is intended for use as a shelf. Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
  • Page 14 California de los Estados Unidos está considerado como un causante de cancer y de defectos congénitos, además de otros riesgos reproductivos. Lávese las manos después de usar el producto. IBM System x3550 Type 7978: Installation Guide...

  • Page 15: Chapter 1. Introduction

    Type 7978 server and basic instructions for installing some options. More detailed ™ instructions for installing options are in the IBM User’s Guide on the IBM System x Documentation CD, which comes with the server. This document contains information about:...
  • Page 16 To check for updates, complete the following steps. Note: Changes are made periodically to the IBM Web site. Procedures for locating firmware and documentation might vary slightly from what is described in this document.

  • Page 17: The Ibm System X Documentation Cd

    See the Rack Installation Instructions document for complete rack installation and removal instructions. The IBM System x Documentation CD The IBM System x Documentation CD contains documentation for the server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly.

  • Page 18: Features And Specifications

    Features and specifications The following information is a summary of the features and specifications of the server. Depending on the server model, some features might not be available, or some specifications might not apply. IBM System x3550 Type 7978: Installation Guide...
  • Page 19 – Minimum: 200 V ac v For a list of supported when fully configured – Maximum: 240 V ac microprocessors, see v Input kilovolt-amperes (kVA), http://www.ibm.com/servers/eserver/ Integrated functions: approximately: serverproven/compat/us/. v Two Broadcom NetXtreme II Gb – Minimum: 0.194 kVA Ethernet controllers with TOE and –...

  • Page 20: Notices And Statements In This Document

    Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM System x Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.

  • Page 21: Major Components Of The Server

    Major components of the server The following illustration shows the major components in the server. Cover Microprocessor heatsink Air baffle Air baffle SATA backplate DIMM SAS backplane ServeRAID 3.5-inch hard disk drive cage SAS controller 3.5-inch SAS hard disk drive PCI-X riser card 3.5-inch SATA hard disk drive PCI Express...
  • Page 22 IBM System x3550 Type 7978: Installation Guide...

  • Page 23: Chapter 2. Installing Options

    Chapter 2. Installing options This chapter provides basic instructions for installing hardware options in the server. These instructions are intended for users who are experienced with setting up IBM server hardware. If you need more detailed instructions, see the User’s Guide on the IBM System x Documentation CD.

  • Page 24: Working Inside The Server With The Power On

    Always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on. v Handle the device carefully, holding it by its edges or its frame. IBM System x3550 Type 7978: Installation Guide...

  • Page 25: Removing The Server Cover

    v Do not touch solder joints, pins, or exposed circuitry. v Do not leave the device where others can handle and damage it. v While the device is still in its static-protective package, touch it to an unpainted metal surface on the outside of the server for at least 2 seconds. This drains static electricity from the package and from your body.

  • Page 26: Removing Air Baffles

    Lift the baffle up, making sure that the pins come out of the holes on the system board. Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with the air baffle removed might damage server components. IBM System x3550 Type 7978: Installation Guide...

  • Page 27: Installing A Hard Disk Drive

    The following notes describe the type of hard disk drives that the server supports and other information that you must consider when installing a hard disk drive. For a list of supported hard disk drives, see http://www.ibm.com/servers/eserver/ serverproven/compat/us/. The server supports one of the following hard disk drive configurations: v Servers with four hot-swap bays support 2.5-inch hot-swap SAS hard disk drives.

  • Page 28: Installing A Hot-Swap Hard Disk Drive

    If the amber hard disk drive status LED for a drive is lit continuously, that drive is faulty and must be replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed. IBM System x3550 Type 7978: Installation Guide...

  • Page 29: Installing A Simple-Swap Hard Disk Drive

    If you have other options to install, do so now. Otherwise, go to “Completing the installation” on page 26. Installing a simple-swap hard disk drive To install a 3.5-inch SATA simple-swap hard disk drive, complete the following steps. Note: If you have only one hard disk drive, you must install it in the left bay. SATA hard disk drive back plate Drive-tray assembly...

  • Page 30: Installing An Adapter

    – Any PCI-X or PCI Express adapter into slot 2 To install an adapter, complete the following steps: 1. Read the safety information that begins on page v and the “Installation guidelines” on page 9. IBM System x3550 Type 7978: Installation Guide...
  • Page 31 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary; then, remove the server cover. Expansion slot cover Adapter support PCI adapter bracket Expansion slot 2 Riser-card assembly Riser-card connector 3. Follow the cabling instructions, if any come with the adapter. Route the adapter cables before you install the adapter.

  • Page 32: Replacing The Raid Sas Controller

    4. Position the ServeRAID-8k controller by aligning the edge connector with the connector on the system board. Insert the controller firmly into the connector. The retaining clips snap into the locked position when the controller is firmly seated in the connector. IBM System x3550 Type 7978: Installation Guide...

  • Page 33: Installing A Memory Module

    The server supports up to eight Fully Buffered DIMM PC2-5300 512 MB, 1 GB, 2 GB, and 4 GB DIMMs, for a maximum of 32 GB of system memory. See http://www.ibm.com/servers/eserver/serverproven/compat/us/ for a list of memory modules that you can use with the server.
  • Page 34 When you use memory mirroring, you must install two pairs of DIMMs at a time. The four DIMMs in each group must be identical. See the following table for the installation sequence of DIMM connectors for memory mirroring. IBM System x3550 Type 7978: Installation Guide...
  • Page 35 Table 3. Memory mirroring DIMM installation sequence Group DIMM connectors 1, 3, 5, and 7 2, 4, 6, and 8 Table 4. Memory mirroring DIMM functions Group Active DIMMs Mirroring DIMMs 1, 3 5, 7 2, 4 6, 8 v The server supports online-spare memory. This feature disables the failed memory from the system configuration and activates an online-spare pair of DIMMs to replace the failed active DIMM pair.

  • Page 36: Installing A Microprocessor

    1. Go to http://www.ibm.com/systems/support/. 2. Under Product support, click System x. 3. Under Popular links, click Software and device drivers. 4. Click IBM System x3550 to display the matrix of downloadable files for the server. IBM System x3550 Type 7978: Installation Guide...
  • Page 37 v When you install an additional microprocessor, you must also install one additional cooling fan. See the User’s Guide for more information on installing the additional fan. v If you have to replace a microprocessor, call for service. v The microprocessor speeds are automatically set for this server; therefore, you do not have to set any microprocessor frequency-selection jumpers or switches.
  • Page 38 Install the screws to secure the heat sink to the system board. Attention: Do not touch the thermal grease on the bottom of the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. IBM System x3550 Type 7978: Installation Guide...

  • Page 39: Installing A Remote Supervisor Adapter Ii Slimline

    Heat sink Heat-sink Thermal grease installation label Microprocessor 10. If you removed any air baffles, reinstall them now. See page 12 for more information. Attention: If you have to remove the heat sink after installing it, alternately loosen the screws to help break the bond between the components without damaging them.

  • Page 40: Completing The Installation

    Slide the server cover toward the front of the server, fitting the cover into the tabs for a secure fit. v Close the covers over the fans and snap down the two fan cover-release latches. IBM System x3550 Type 7978: Installation Guide...

  • Page 41: Connecting The Cables

    v Tighten the thumbscrew at the back of the server. Thumbscrew Fan door Connecting the cables The following illustrations show the locations of the input and output connectors on the front and rear of the server. USB 3 connector USB 4 connector Figure 2.

  • Page 42: Updating The Server Configuration

    Remote Supervisor Adapter ll SlimLine User’s Guide, which comes with the adapter, for information about setting up, configuring, and using the adapter. For information about configuring the integrated Gigabit Ethernet controllers, see the User’s Guide. IBM System x3550 Type 7978: Installation Guide...

  • Page 43: Chapter 3. Server Controls, Leds, Connectors, And Power

    Power-on locator System-error LED (green) LED (blue) LED (amber) Power- Hard drive System Release control activity information latch button LED (green) LED (amber) The following controls and LEDs are on the operator information panel: © Copyright IBM Corp. 2006, 2008...
  • Page 44 CD-RW/DVD drive activity LED: When this LED is lit, it indicates that the CD-RW/DVD drive is in use. v Hard disk drive status LED: This LED is used on SAS hard disk drives. When this LED is lit, it indicates that the drive has failed. If an optional IBM ™ ServeRAID...

  • Page 45: Rear View

    During typical operation, both the ac and dc power LEDs are lit. For any other combination of LEDs, see the Problem Determination and Service Guide on the IBM System x Documentation CD.

  • Page 46: Server Power Features

    While the server remains connected to ac power, one or more fans might continue to run. To remove all power from the server, you must disconnect it from the power source. IBM System x3550 Type 7978: Installation Guide...
  • Page 47 Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 48 IBM System x3550 Type 7978: Installation Guide...

  • Page 49: Chapter 4. Configuring The Server

    Chapter 4. Configuring the server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify the operating-system installation.

  • Page 50: Configuring Hot-Swap Sas Or Hot-Swap Sata Raid

    Do not include SAS and SATA drives in the same array. v To update the firmware and BIOS code for an optional ServeRAID controller, you must use the IBM ServeRAID Support CD that comes with the ServeRAID option. Using the IBM ServeRAID Configuration Utility program...

  • Page 51: Using Serveraid Manager

    Using ServeRAID Manager Use ServeRAID Manager, which is on the IBM ServeRAID Manager Application CD, to perform the following tasks: v Configure a redundant array of independent disks (RAID) array...

  • Page 52: Configuring Simple-Swap Sata Raid

    To display a list of available actions for an object, click the object and click Actions. Configuring simple-swap SATA RAID Important: HostRAID is not supported on the SCO 6.0 and UnixWare 7.14 operating systems. IBM System x3550 Type 7978: Installation Guide...

  • Page 53: Using The Adaptec Raid Configuration Utility Program

    For additional information about using the Adaptec RAID Configuration Utility program, see the documentation on the Adaptec HostRAID Support CD. If this CD did not come with the server, you can download it from http://www.ibm.com/ support/. Using the SATA HostRAID feature The instructions in this section are for using the Array Configuration Utility program to access and perform an initial RAID level-1 configuration.

  • Page 54: Using The Baseboard Management Controller Utility Program

    BIOS update and configuration To update and configure the BIOS code to enable SOL, complete the following steps: 1. Update the BIOS code: a. Download the latest version of the BIOS code from http://www.ibm.com/ systems/support/. IBM System x3550 Type 7978: Installation Guide...

  • Page 55: Linux Configuration

    Update the BIOS code, following the instructions that come with the update file that you downloaded. 2. Update the BMC firmware: a. Download the latest version of the BMC firmware from http://www.ibm.com/ systems/support/. b. Update the BMC firmware, following the instructions that come with the update file that you downloaded.
  • Page 56 # This will allow you to Interact with the OS boot via SOL image=/boot/vmlinuz-2.4.9-e.12smp label=linux-Interact initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 append="console=tty1 console=ttyS0,19200n8 " The following examples show the original content of the /etc/lilo.conf file and the content of this file after modification. IBM System x3550 Type 7978: Installation Guide...
  • Page 57 Original /etc/lilo.conf contents prompt timeout=50 default=linux boot=/dev/hda map=/boot/map install=/boot/boot.b message=/boot/message linear image=/boot/vmlinuz-2.4.9-e.12smp label=linux initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 image=/boot/vmlinuz-2.4.9-e.12 label=linux-up initrd=/boot/initrd-2.4.9-e.12.img read-only root=/dev/hda6 Chapter 4. Configuring the server...
  • Page 58 5. Add the following five lines between the two title= sections: # This will allow you to Interact with the OS boot via SOL title Red Hat Linux (2.4.9-e.12smp) SOL Interactive root (hd0,0) IBM System x3550 Type 7978: Installation Guide...
  • Page 59 kernel /vmlinuz-2.4.9-e.12smp ro root=/dev/hda6 console=tty1 console=ttyS0,19200 initrd /initrd-2.4.9-e.12smp.img Note: The entry that begins with kernel /vmlinuz is shown with a line break after console=tty1. In your file, the entire entry must all be on one line. The following examples show the original content of the /boot/grub/grub.conf file and the content of this file after modification.
  • Page 60 2. Add the following line after the tty6 line at the bottom of the /etc/securetty file to enable a user to log in as the root user through the SOL console: ttyS0 3. Complete the following steps to modify the /boot/grub/menu.lst file: IBM System x3550 Type 7978: Installation Guide...
  • Page 61 a. Comment out the gfxmenu line by adding a # in front of the word gfxmenu. b. Add the following line before the first title line: # This will allow you to only Monitor the OS boot via SOL c. Append the following text to the first title line: SOL Monitor d.

  • Page 62: Microsoft Windows 2003 Standard Edition Configuration

    In the Boot Entries section, make sure that the OS Load Options: line has /redirect appended to the end of it. The following examples show the original bootcfg program output and the output after modification. IBM System x3550 Type 7978: Installation Guide...

  • Page 63: Installing The Osa Smbridge Management Utility Program

    To install the OSA SMBridge management utility program on a server running a Windows operating system, complete the following steps: 1. Go to http://www.ibm.com/systems/support/ and download the utility program and create the OSA BMC Management Utility CD. 2. Insert the OSA BMC Management Utility CD into the drive. The InstallShield wizard starts, and a window similar to that shown in the following illustration opens.
  • Page 64 Linux operating system, complete the following steps. You must be logged in as a root user to perform these procedures. 1. Go to http://www.ibm.com/systems/support/. Download the utility program and create the OSA BMC Management Utility CD. 2. Insert the OSA BMC Management Utility CD into the drive.

  • Page 65: Using The Baseboard Management Controller Utility Programs

    The utility starts automatically when the server is started. You can also locate the /ect/init.d directory to start the utility and use the following commands to manage the utility: smbridge status smbridge start smbridge stop smbridge restart Using the baseboard management controller utility programs Use the baseboard management controller utility programs to configure the baseboard management controller, download firmware updates and SDR/FRU updates, and remotely manage a network.
  • Page 66 Force the server to restart. – sel get Display the BMC system event log. – sol Configure the SOL function. – sysinfo Display system information that is related to the server and the globally unique identifier (GUID). IBM System x3550 Type 7978: Installation Guide...

  • Page 67: Chapter 5. Solving Problems

    If you cannot locate and correct the problem using the information in this chapter, see Appendix A, “Getting help and technical assistance,” on page 73, the IBM Problem Determination and Service Guide on the IBM System x Documentation CD, and the “Server Support”...

  • Page 68: Post Error Codes

    The following table provides an abbreviated list of the error codes that might appear during POST. See the IBM Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST error codes. To check for updated technical information, complete the following steps.

  • Page 69: Serverguide Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 70: Troubleshooting Tables

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 71: General Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 72: Intermittent Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 73: Usb Keyboard, Mouse, Or Pointing-Device Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 74: Memory Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 75: Microprocessor Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 76 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 77 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 78: Optional-Device Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 79: Power Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 80 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 81: Serial Port Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 82: Software Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 83: Diagnosing Problems Using Light Path Diagnostics

    When LEDs are lit to indicate an error, they remain lit when the server is turned off, provided that the server is still connected to power and the power supply is operating correctly. To acknowledge a system error but not take immediate action, press the remind button and place light path diagnostics in remind mode.
  • Page 84 A RAID controller error has occurred. Check the system error log for information about the error. If an optional RAID controller adapter is installed, see the documentation that comes with the RAID controller. IBM System x3550 Type 7978: Installation Guide...
  • Page 85 Lit light path diagnostics LED with the system-error or information LED also Description Action An error has occurred on a PCI bus or v Check the LEDs at the PCI slots to identify the on the system board. An additional LED component that is causing the error.
  • Page 86 IBM System x3550 Type 7978: Installation Guide...

  • Page 87: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

  • Page 88: Software Service And Support

    You can find service information for IBM systems and optional devices at http://www.ibm.com/systems/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.

  • Page 89: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 90: Important Notes

    Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from IBM. IBM System x3550 Type 7978: Installation Guide...

  • Page 91: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.

  • Page 92: Battery Return Program

    United States, go to http://www.ibm.com/ibm/environment/ products/index.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.
  • Page 93 For proper collection and treatment, contact your local IBM representative. This notice is provided in accordance with Royal Decree 106/2008 of Spain: The retail price of batteries, accumulators, and power cells includes the cost of the environmental management of their waste.

  • Page 94: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 95: Taiwanese Class A Warning Statement

    This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.

  • Page 96: Korean Class A Warning Statement

    Korean Class A warning statement IBM System x3550 Type 7978: Installation Guide...

  • Page 97: Index

    Class A electronic emission notice 80 error symptoms CLI 40 CD-ROM drive, DVD-ROM drive 56 command-line interface general 57 commands hard disk drive 57 identify 51 intermittent 58 power 52 keyboard, USB 59 sel 52 memory 60 sysinfo 52 © Copyright IBM Corp. 2006, 2008...
  • Page 98 2.5-inch hot-swap hard disk drive 14 notes, important 76 microprocessor 22 notices 75 integrated functions 5 electronic emission 80 integrated Serial ATA controller, configuring 39 FCC, Class A 80 intermittent problems 58 notices and statements 6 IBM System x3550 Type 7978: Installation Guide...
  • Page 99 redundant array of independent disks (RAID) (continued) online documentation 2 ServeRAID Configuration Utility program, optional device problems 64 starting 36 OSA BMC Management Utility CD 49 ServeRAID Configuration Utility, using 36 OSA SMBridge management utility program 40 ServeRAID Manager 37 enabling and configuring 40 release latch 30 installing...
  • Page 100 5 viewing the configuration Serial ATA controller 40 ServeRAID Manager 38 Wake on LAN feature 32 web site publication ordering 73 support 73 support line, telephone numbers 74 Windows 2003 configuration SOL 48 IBM System x3550 Type 7978: Installation Guide...
  • Page 102 Part Number: 44R5226 Printed in USA (1P) P/N: 44R5226...

This manual is also suitable for:

System x3550 type 7978

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