Repeating Defects Appear On Prints - Dell S5830DN User Manual

Troubleshooting
Action
Step 1
a
Reinstall the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
2
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Is the printer printing solid black pages?
Step 2
Replace the imaging unit, and then resend the print job.
Is the printer printing solid black pages?

Repeating defects appear on prints

Action
Step 1
a
Replace the imaging unit if the distance between the defects is
equal to any of the following:
•
47.8 mm (1.88 in.)
•
96.8 mm (3.81 in.)
•
28.5 mm (1.12 in.)
b
Resend the print job.
Do repeating defects still appear on prints?
Step 2
a
Replace the fuser if the distance between the defects is equal
to either of the following:
•
94.25 mm (3.71 in.)
•
95.2 mm (3.75 in.)
b
Resend the print job.
Do repeating defects still appear on prints?
Yes No
Go to step 2. The problem is
solved.
Contact technical The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
Contact technical The problem is
support. solved.
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