Transparency Print Quality Is Poor; Toner Specks Appear On Prints; Toner Fog Or Background Shading Appears On Prints - Dell S5830DN User Manual

Troubleshooting

Transparency print quality is poor

Action
Step 1
From the printer control panel, set the paper type in the Paper
menu to match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Step 2
a
Check if you are using a recommended type of transparency.
b
Resend the print job.
Is the print quality still poor?

Toner specks appear on prints

Action
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?

Toner fog or background shading appears on prints

Action
Step 1
a
Reinstall the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
2
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Did the toner fog or background shading disappear from the
prints?
Yes No
Go to step 2. Set the paper type to
Transparency.
Contact technical The problem is
support. solved.
Yes No
Contact technical The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
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