Dell C3765dnf Color Laser Printer User Manual

Multifunction color laser printer
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Dell™ C3765dnf Multifunction
Color Laser Printer
User's Guide
Regulatory Model: C3765dnf

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Summary of Contents for Dell C3765dnf Color Laser Printer

  • Page 1 Dell™ C3765dnf Multifunction Color Laser Printer User's Guide Regulatory Model: C3765dnf...
  • Page 3: Table Of Contents

    As for RSA BSAFE ............23 Dell™ C3765dnf Multifunction Color Laser Printer User's Guide .
  • Page 4 Setting up the Printer (Printer Setup) ....39 Preparing Printer Hardware ......Removing Tape .
  • Page 5 When Using the Tool Box ......Verifying the IP Settings ....... Verifying the Settings Using Operator Panel .
  • Page 6 Operation on SUSE Linux Enterprise Desktop 10 ....Setup Overview ....... . Installing the Printer Driver .
  • Page 7 ........Setting Up the Dell Printer Configuration Web Tool .
  • Page 8 15 Understanding the Tool Box Menus ....Starting the Tool Box ....... . Printer Setting Reports .
  • Page 9 Error History ........Print Meter ........Color Test Page .
  • Page 10 Scan Menu ........Network .
  • Page 11 Supported Paper Sizes ......Supported Paper Types ......Paper Type Specifications .
  • Page 12 Using the Operator Panel to Change the Printer Settings ... Using the Dell Printer Configuration Web Tool to Change the Printer Settings 327 20 Copying ........
  • Page 13 Margin ........Using the ID Card Copy .
  • Page 14 Setting Your Country ....... . Setting the Printer ID ....... . Setting the Time and Date .
  • Page 15 ......Dell ScanCenter ....... .
  • Page 16 ......Dell Supplies Management System Window ....
  • Page 17 27 Understanding Fonts ......Typefaces and Fonts ....... . Weight and Style .
  • Page 18 Maintaining Your Printer ..... . . 461 30 Maintaining Your Printer ......Determining the Status of Supplies .
  • Page 19 Determining Values ......Entering Values ....... . 31 Removing Options .
  • Page 20 The entire output is blank ......Streaks appear on the output ......Part or the entire output is black .
  • Page 21 B Appendix ........563 Dell™ Technical Support Policy .
  • Page 22 Contents Template Last Updated - 2/7/2007...
  • Page 23: Before Beginning

    Before Beginning Notes, Cautions, and Warnings ............. 23 1 Dell™ C3765dnf Multifunction Color Laser Printer User's Guide..25 2 Finding Information..............27 3 Product Features................. 31 4 About the Printer................. 33...
  • Page 25: A Notes, Cautions, And Warnings

    A WARNING indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Dell DELL...
  • Page 26 Notes, Cautions, and Warnings...
  • Page 27: Dell™ C3765Dnf Multifunction Color Laser Printer User's Guide

    Dell™ C3765dnf Multifunction Color Laser Printer User's Guide Click the links to the left for information on the features, options, and operation of your Dell C3765dnf Multifunction Color Laser Printer. For information on other documentation included with your Dell C3765dnf Multifunction Color Laser Printer, see "Finding Information."...
  • Page 28 Dell™ C3765dnf Multifunction Color Laser Printer User's Guide...
  • Page 29: Finding Information

    Finding Information What are you looking for? Find it here Software and Documentation • Drivers for my printer disc User's Guide • My Software and Documentation disc contains setup video, documentation, Software and Documentation and drivers for your printer. You can use the disc to install drivers or access your setup video and documentation.
  • Page 30 Service Tag Express Service Code xxxxxxx 000 000 000 00 The Express Service Code and Service Tag are located inside the front cover of your printer. • Latest drivers for my printer Go to support.dell.com. • Documentation for my printer Finding Information...
  • Page 31 • Customer Care — Contact information, order status, warranty, and repair information • Downloads — Drivers • Manuals— Printer documentation and product specifications Go to support.dell.com. Select your region, and fill in the requested details to access help tools and information. Finding Information...
  • Page 32 Finding Information...
  • Page 33: Product Features

    Product Features This chapter describes the product features and indicates their links. Printing from USB Memory (USB Direct Print) Using the ID Card Copy (ID Card Copy) The USB Direct Print feature enables you to print files You can copy both sides of an ID card on one side of a directly from a USB memory without requiring you to start single sheet of paper in its original size by selecting your computer and an application.
  • Page 34 Making Copies From the DADF (Scan From DADF) You can scan pieces of unbound paper using the duplex automatic document feeder (DADF). When you scan documents using the DADF, load them facing up. Product Features...
  • Page 35: About The Printer

    About the Printer This chapter provides an overview of your Dell™ C3765dnf Multifunction Color Laser Printer. Front and Rear View Front View Duplex Automatic Document Feeder (DADF) Multipurpose Feeder (MPF) Transfer Belt Unit Toner Cartridges Drum Cartridges Front Cover Waste Toner Box...
  • Page 36: Rear View

    Rear View Control Board "Blue" Plug Left Side Cover Duplex Unit Ethernet Port 2nd Belt Transfer Roller (2nd BTR) USB Port Fusing Unit Wireless Adapter Socket Power Connector Phone Connector Rear Cover Wall Jack Connector About the Printer...
  • Page 37: Duplex Automatic Document Feeder (Dadf)

    Duplex Automatic Document Feeder (DADF) DADF Cover Document Feeder Tray Document Guides DADF Feed Roller Document Glass Space Requirements Provide enough room to open the printer trays, covers, and optional accessories, and for proper ventilation. 320 mm/ 12.60 inches 558 mm/ 21.97 inches 400 mm/15.75 inches 400 mm/15.75 inches...
  • Page 38: Operator Panel

    Operator Panel For more information on the operator panel, see "About the Operator Panel." Additional Components Optional Accessories The following optional accessories are available for the printer. NOTE: Each accessory can be purchased separately except for the wireless adapter and the hard disk, which can only be purchased together as a bundled kit.
  • Page 39: Securing The Printer

    Ordering Supplies You can order consumables from Dell online when using a networked printer. Enter the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool, and click the web address under Order Supplies at: to order toner or supplies for your printer.
  • Page 40 About the Printer...
  • Page 41: Setting Up The Printer (Printer Setup)

    Setting up the Printer (Printer Setup) 5 Preparing Printer Hardware............41 6 Installing Optional Accessories..........43 7 Connecting Your Printer ............. 71 8 Setting the IP Address ............... 83 9 Loading Paper................87 ® 10 Installing Printer Drivers on Windows Computers .....
  • Page 43: Preparing Printer Hardware

    Preparing Printer Hardware Removing Tape 1 Remove tapes and the protective sheet from the printer. Preparing Printer Hardware...
  • Page 44 Preparing Printer Hardware...
  • Page 45: Installing Optional Accessories

    Installing Optional Accessories You can make the printer more functional by installing the optional accessories. This chapter describes how to install the printer's options such as the 512 MB memory module, optional 550-sheet feeder (tray2), wireless adapter, and hard disk. Installing the Optional Memory Module 1 Ensure that the printer is turned off.
  • Page 46 5 Hold the edge of the memory module and face its connector toward the slot with the notch on the connector positioned on left. notch 6 Align the connector of the memory module with the slot and insert the memory module into the slot. 7 Push the memory module firmly into the slot.
  • Page 47: Updating Your Driver To Detect Memory Module

    ® Windows Server 2012 and Printers. Right-click the printer icon of the Dell™ C3765dnf Multifunction Color Laser Printer, and then select Printer properties. Click the Options tab, and then select Get Information from Printer. Click Apply, and then click OK.
  • Page 48 Click Start → Devices and Printers. Windows 7/ 7 x64/ Right-click the printer icon of the Dell™ C3765dnf Multifunction Color Laser Printer, and Server 2008 R2 x64 then select Printer properties. Click the Options tab, and then select Get Information from Printer.
  • Page 49 Click Start → Devices and Printers. Windows 7/ 7 x64/ Right-click the printer icon of the Dell C3765dnf Multifunction Color Laser Printer, and Server 2008 R2 x64 then select Printer properties. Click the Configuration tab, and then select Bi-Directional Setup.
  • Page 50: Installing The Optional 550-Sheet Feeder

    Mac OS X 10.3.x/10.4.x Select the printer from the Printer List screen in Print Center (or Printer Setup Utility). Click Printers on the Print Center (or Printer Setup Utility) menu bar, and select Show Info. Select Installable Options, and select the options that have been installed on the printer, and then click Apply Changes.
  • Page 51 6 Lift the printer and align the five guide pins of the optional 550-sheet feeder with the holes at the bottom of the printer. Gently lower the printer onto the optional 550-sheet feeder. WARNING: Two people are required to lift the printer. WARNING: Be careful not to pinch your fingers when lowering the printer onto the optional 550-sheet feeder.
  • Page 52: Updating Your Driver To Detect 550-Sheet Feeder

    Windows 8 x64/ Windows Server 2012 and Printers. Right-click the printer icon of the Dell C3765dnf Multifunction Color Laser Printer, and then select Printer properties. Click the Options tab, and then select Get Information from Printer. Click Apply, and then click OK.
  • Page 53 Click Start → Devices and Printers. Windows 7/ 7 x64/ Right-click the printer icon of the Dell C3765dnf Multifunction Color Laser Printer, and Server 2008 R2 x64 then select Printer properties. Click the Options tab, and then select Get Information from Printer.
  • Page 54 Click Start → Devices and Printers. Windows 7/ 7 x64/ Right-click the printer icon of the Dell C3765dnf Multifunction Color Laser Printer, and Server 2008 R2 x64 then select Printer properties. Click the Configuration tab, and then select Bi-Directional Setup.
  • Page 55: Installing The Optional Wireless Adapter

    Control Panel → Hardware and Sound (Hardware for Windows Server 2012) → Devices Windows Server 2012 and Printers. Right-click the printer icon of the Dell C3765dnf Multifunction Color Laser Printer, and then select Printer properties. Click the Device Setting tab, and then select Available in Tray2 drop-down menu.
  • Page 56: Verifying The Contents Of The Box

    NOTE: To complete wireless installation, you require the corresponding Software and Documentation disc that comes with your printer, which can also be downloaded from support.dell.com. Installing the Wireless Adapter Using Video Instructions (Recommended) To install the wireless adapter, perform the following method.
  • Page 57: Installing The Optional Wireless Adapter

    3 Click Wireless adapter. The instruction video starts. Follow the on-screen instructions to configure wireless settings. Installing the Optional Wireless Adapter NOTE: You can also install the wireless adapter by following the instructions described in Installing the Optional Wireless Adapter provided with the wireless adapter. 1 Ensure that the printer is turned off.
  • Page 58: Determining The Wireless Network Settings

    3 Turn on the printer. NOTE: If a message displays telling you to make initial setup on the touch panel, always do as instructed. 4 Print the system settings report to confirm that the wireless adapter is installed correctly. For details about how to print a system settings report, see "Report / List." 5 Confirm that the Network (Wireless) section exists.
  • Page 59: Configuring The Optional Wireless Adapter

    Operator Panel Ethernet Cable Dell Printer Configuration Web Tool *1 WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to authenticate and register devices required for wireless configuration, by pressing the button provided on the access point via wireless routers, and then performing WPS-PBC setting on the operator panel.
  • Page 60 3 Click Connect Your Printer. 4 Click Wireless Connection. 5 Click Wizard. Follow the on-screen instructions to configure wireless settings. Installing Optional Accessories...
  • Page 61: Using Advanced Setup To Configure A Wireless Adapter

    WPS-PIN • Operator Panel • Ethernet Cable • Dell Printer Configuration Web Tool 1 Insert the Software and Documentation disc provided with the printer in your computer. The Easy Setup Navigator file launches automatically. 2 Click Start Setup. 3 Click Connect Your Printer.
  • Page 62 Confirm the settings, and then click Apply. Complete configuration screen appears. Click Next. For WPS-PBC, WPS-PIN, Operator Panel, and Dell Printer Configuration Web Tool, follow the on-screen instructions to configure wireless settings. To configure wireless settings without using the video instructions, see the following instructions.
  • Page 63 WPS-PBC You can start Push Button Control only from the operator panel. NOTE: WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to authenticate and register devices required for wireless configuration by pressing the button provided on the access point via wireless routers, and then performing WPS- PBC setting on the operator panel.
  • Page 64 Wireless LAN connection setting is complete. Manual SSID Setup 1 Press the (Information) button. 2 Select the Tools tab, and then select Admin Settings. 3 Select until Network appears, and then select Network. 4 Select until Wireless appears, and then select Wireless. 5 Select until Wireless Setup Wizard appears, and then select Wireless Setup Wizard.
  • Page 65: Reconfiguring The Wireless Setting

    For details about how to connect the Ethernet cable, see "Connecting Printer to Computer or Network." 3 Turn on the printer. 4 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. 5 Click Print Server Settings.
  • Page 66: Installing The Optional Hard Disk

    2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. 3 Click Print Server Settings. 4 Click Print Server Settings tab. 5 Click Wireless LAN. 6 Change the wireless setting of the printer.
  • Page 67 3 Slide the left side cover towards the back of the printer. 4 Open the left side cover completely. 5 Insert the two plastic pins on the hard disk into the metal casing holes. Installing Optional Accessories...
  • Page 68 6 Attach the plastic pin and the connector to the control board, and push the hard disk firmly into place. 7 Close the left side cover, and then slide it towards the front of the printer. 8 Turn the screw clockwise. 9 Turn on the printer.
  • Page 69: Updating Your Driver To Detect Hard Disk

    Windows 8 x64/ Windows Server 2012 and Printers. Right-click the printer icon of the Dell C3765dnf Multifunction Color Laser Printer, and then select Printer properties. Click the Options tab, and then select Get Information from Printer. Click Apply, and then click OK.
  • Page 70 Control Panel → Hardware and Sound (Hardware for Windows Server 2012) → Devices Windows Server 2012 and Printers. Right-click the printer icon of the Dell C3765dnf Multifunction Color Laser Printer, and then select Printer properties. Click the Configuration tab, and then select Bi-Directional Setup.
  • Page 71 6 Close the Printers and Faxes (Printers, or Devices and Printers) dialog box. Select the Print & Scan in System Preferences. Mac OS X 10.7.x/10.8.x Select the printer in Printers list, and click Options & Supplies. Select Driver, select the options that have been installed on the printers, and then click OK. Mac OS X 10.5.x/10.6.x Select the Print &...
  • Page 72 Installing Optional Accessories...
  • Page 73: Connecting Your Printer

    Connecting Your Printer Your Dell™ C3765dnf Multifunction Color Laser Printer interconnection cable must meet the following requirements: Connection type Connection specifications Ethernet 10 Base-T/100 Base-TX/1000 Base-T USB 2.0 Wireless (optional) IEEE 802.11b/802.11g/802.11n Phone connector RJ11 Wall jack connector RJ11 1 Ethernet port...
  • Page 74: Connecting Printer To Computer Or Network

    Connecting Printer to Computer or Network Direct Connection A local printer is a printer which is directly connected to your computer using the USB cable. If your printer is connected to a network instead of your computer, skip this section and go to "Network Connection." To connect the printer to a computer: 1 Connect the smaller USB connector into the USB port at the back of the printer.
  • Page 75: Network Connection

    Network Connection To connect the printer to a network: 1 Connect the Ethernet cable. 1 Ethernet port To connect the printer to the network, connect one end of an Ethernet cable into the Ethernet port on the rear of the printer, and the other end to a LAN drop or hub. To setup a wireless connection, insert the wireless adapter into the wireless adapter socket on the back of the printer.
  • Page 76 2 Remove the "Blue" plug from the phone connector. Phone connector "Blue" plug 3 To connect a telephone and/or answering machine to your printer, Connect the telephone or answering machine line cord into the phone connector ( Phone connector To an external telephone or answering machine If the phone communication is serial in your country (such as Germany, Sweden, Denmark, Austria, Belgium, Italy, France and Switzerland), and that you are supplied with a "Yellow"...
  • Page 77: Turning On The Printer

    Dell Printer Configuration Web Tool if needed. For more information on operator panel, see "Operator Panel." For more information on Dell Printer Configuration Web Tool, see "Dell™ Printer Configuration Web Tool." 1 The Select Your Language screen appears.
  • Page 78 Norsk Svenska Select Next. 2 The Date/Time screen appears. Select Time Zone. Select until the desired geographic region appears, and then select the desired geographic region. Select until the desired time zone appears, and then select the desired time zone. Geographic Region Time Zone Africa...
  • Page 79 Geographic Region Time Zone Americas (UTC -04:00) Georgetown, La Paz, Manaus (UTC -04:00) Thule (UTC -03:30) St. John's (UTC -03:00) Brasilia, Cayenne, Paramaribo (UTC -03:00) Buenos Aires (UTC -03:00) Greenland (UTC -03:00) Miquelon (UTC -03:00) Montevideo (UTC -02:00) Noronha Antarctica (UTC -04:00) Palmer Archipelago, Santiago (UTC -03:00) Rothera (UTC +03:00) Syowa...
  • Page 80 Geographic Region Time Zone Asia (UTC +08:00) Kuala Lumpur, Makassar, Manila, Singapore (UTC +08:00) Taipei (UTC +08:00) Ulaan Baatar (UTC +09:00) Dili, Jayapura (UTC +09:00) Pyongyang (UTC +09:00) Seoul (UTC +09:00) Tokyo (UTC +09:00) Yakutsk (UTC +10:00) Sakhalin, Vladivostok (UTC +11:00) Magadan (UTC +12:00) Anadyr, Kamchatka Atlantic Ocean (UTC -04:00) Bermuda...
  • Page 81 Geographic Region Time Zone Pacific Ocean (UTC -11:00) Midway Island, Niue, Samoa (UTC -10:00) Cook Islands, Hawaii, Tahiti (UTC -09:30) Marquesas Islands (UTC -09:00) Gambier Islands (UTC -08:00) Pitcairn Islands (UTC -06:00) Easter Island (UTC -06:00) Galapagos Islands (UTC +09:00) Palau (UTC +10:00) Guam, Port Moresby, Saipan (UTC +11:00) Efate, Guadalcanal, Kosrae (UTC +11:30) Norfolk Island...
  • Page 82 Algeria Australia Austria Belgium Bulgaria Canada Letter Colombia Letter Costa Rica Letter Cyprus Czech Republic Denmark Dominican Republic Letter Egypt Estonia Finland France Germany Greece Guatemala Letter Hungary Iceland Ireland Italy Jamaica Letter Jordan Latvia Liechtenstein Lithuania Luxembourg Malta Mexico Letter Netherlands New Zealand...
  • Page 83 Saudi Arabia Slovakia Slovenia South Africa Spain Sweden Switzerland Tunisia Turkey U.A.E. United Kingdom United States Letter Unknown Letter Select Next. 4 The Setup Complete (Congratulations, setup is complete.) screen appears. 5 Select Done. The printer automatically restarts after selecting Done. Connecting Your Printer...
  • Page 84 Connecting Your Printer...
  • Page 85: Setting The Ip Address

    NOTE: When you assign an IP address manually in IPv6 mode, use the Dell™ Printer Configuration Web Tool. To display the Dell Printer Configuration Web Tool, use the link-local address. To confirm the link-local address, print a system settings report and check the Link-Local Address under Network (Wired) or Network (Wireless).
  • Page 86: When Using The Tool Box

    16 Repeat steps 11 and 12 to set Gateway Address. 17 Turn off the printer, and then turn it on again. When Using the Tool Box 1 Click Start All Programs Dell Printers Dell C3765dnf Multifunction Color Laser Printer Tool Box. → → → →...
  • Page 87: Verifying The Ip Settings

    Verifying the IP Settings You can confirm the settings by using the operator panel, printing the system settings report, or using the ping command. Verifying the Settings Using Operator Panel 1 Press the (Information) button. 2 Select About This MFP. 3 Select the Network tab.
  • Page 88 Setting the IP Address...
  • Page 89: Loading Paper

    Loading Paper NOTE: To avoid paper jams, do not remove the tray while printing is in progress. 1 Pull the tray out of the printer about 200 mm. 2 Hold the tray with both hands, and remove it from the printer. Loading Paper...
  • Page 90 3 Adjust the paper guides. NOTE: Extend the front side of the tray when you load Legal size paper. 4 Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface. 5 Load the print media into the tray with the recommended print side facing up.
  • Page 91 7 After confirming that the guides are securely adjusted, insert the tray into the printer. NOTE: If the front side of the tray is extended, the tray protrudes when it is inserted into the printer. 8 On the touch panel, select Size. 9 Select until the desired paper size appears, and then select the desired paper size.
  • Page 92 Loading Paper...
  • Page 93: Installing Printer Drivers On Windows ® Computers

    Before installing the printer driver on your computer, check the IP address of your printer by performing one of the procedures in "Verifying the IP Settings." Changing the firewall settings before installing your printer If you are running one of the following operating systems, you must change the firewall settings before installing the Dell printer software: ® • Microsoft Windows XP ®...
  • Page 94: Direct Connection Setup

    For Windows 8 and Windows Server 2012 Point to the top or bottom right corner of the screen, and then click Search → Type in the search box, click Apps, and then click Run → Type D:\setup_assist.exe (where D is the drive letter of the optical drive), and then click Direct Connection Setup For installing PCL, PS and Fax printer driver 1 In the Easy Setup Navigator window, click Installing Driver and Software to launch the installation software.
  • Page 95 For installing XML Paper Specification (XPS) printer driver NOTE: XPS driver is supported on the following operating systems: Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows 7, Windows 7 64-bit Edition, Windows 8, Windows 8 64-bit Edition, and Windows Server 2012.
  • Page 96 11 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it. 12 Click Next. Installation starts. 13 As the driver installation is completed, click Print a test page to print a test page. 14 Click Finish.
  • Page 97: Network Connection Setup

    If you want to set the printer as the default printer, select the Set this printer as default check box. If you want to restrict color printing, select the appropriate Dell™ ColorTrack option. Enter the password when Color-Password Enabled is selected for Dell ColorTrack.
  • Page 98 For installing XML Paper Specification (XPS) printer driver NOTE: XPS driver is supported on the following operating systems: Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows 7, Windows 7 64-bit Edition, Windows 8, Windows 8 64-bit Edition, and Windows Server 2012.
  • Page 99 NOTE: If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 8 Click Have Disk to display the Install From Disk dialog box. 9 Click Browse, and then select the extracted folder in step 1. 10 Click OK.
  • Page 100 Windows 7 or Windows 7 64-bit Edition 1 Extract the following zip file to your desired location. D:\Drivers\XPS\Win_7Vista\XPS_3765.zip (where D is the drive letter of the optical drive) 2 Click Start→ Devices and Printers. 3 Click Add a printer. 4 Click Add a network, wireless or Bluetooth printer. 5 Select printer or click The printer that I want isn't listed.
  • Page 101: Network Printer Setup On A Remote Network

    To launch the Dell Printer Configuration Web Tool, type the printer's IP address in your web browser. The printer configuration appears on the screen. You can set up the Dell Printer Configuration Web Tool to send you an e-mail when the printer needs supplies or intervention.
  • Page 102 2 Type gpedit.msc, and then click OK. 3 Click Computer Configuration→ Administrative Templates→ Printers. 4 Right-click Allow Print Spooler to accept client connections and select Edit. 5 Select Enabled, and then click OK. 6 Restart the computer. Change the Firewall Setting to Share File and Printer NOTE: This procedure is required for Windows XP, Windows XP 64-bit Edition, Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows 7, and Windows 7 64-bit Edition.
  • Page 103 Start Remote Registry NOTE: This procedure is required for Windows Vista, Windows Vista 64-bit Edition, Windows 7, and Windows 7 64-bit Edition. 1 Click Start→ Control Panel. 2 Select System and Maintenance (System and Security for Windows 7). 3 Click Administrative Tools. 4 Double-click Services.
  • Page 104 4 Click Change User Account Control Settings. 5 Move the slider to the bottom, and then click OK. 6 Click Yes in the User Account Control dialog box. 7 Restart the computer. Enable Network Discovery and File Sharing for all Public Networks NOTE: This procedure is required when you use Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows 7, and Windows 7 64-bit Edition for the server computer.
  • Page 105 To launch the Dell Printer Configuration Web Tool, type the printer's IP address in your web browser. The printer configuration appears on the screen. You can set up the Dell Printer Configuration Web Tool to send you an e-mail when the printer needs supplies or intervention.
  • Page 106: Setting Up For Shared Printing

    Setting Up for Shared Printing Software and Documentation You can share your new printer on the network using the disc that comes with your ® printer, or using Microsoft point-and-print or peer-to-peer method. However, if you use one of the Microsoft Software and methods, some features, such as the status monitor and other printer utilities, installed with the Documentation...
  • Page 107: Point And Print

    4 Click Additional Drivers and select the operating systems of all network clients that print to the printer. 5 Click Apply, and then click OK. Windows 8, Windows 8 64-bit Edition, or Windows Server 2012 1 Under Desktop mode, right-click the bottom left corner of the screen, and then click Control Panel → Hardware and Sound (Hardware for Windows Server 2012) →...
  • Page 108 Wait for the driver information to be copied from the server computer to the client computer, and for a new printer object to be added to the Printers and Faxes folder. The copy time varies, based on network traffic and other factors.
  • Page 109 Windows Server 2008 or Windows Server 2008 64-bit Edition 1 On the Windows desktop of the client computer, click Start→ Network. 2 Locate the host name of the server computer, and then double-click the host name. 3 Right-click the shared printer name, and then click Connect. 4 Click Install driver.
  • Page 110: Peer-To-Peer

    On the General tab, click Print Test Page. When a test page is printed successfully, installation is complete. Peer-to-Peer If you use the peer-to-peer method, the printer driver is fully installed on each client computer. Network clients retain control of driver modifications. The client computer handles the print job processing. Windows XP, Windows XP 64-bit Edition, Windows Server 2003, or Windows Server 2003 x64 Edition 1 Click start→...
  • Page 111 Windows Vista or Windows Vista 64-bit Edition 1 Click Start→ Control Panel→ Hardware and Sound→ Printers. 2 Click Add a Printer to launch the Add Printer wizard. 3 Select Add a network, wireless or Bluetooth printer, and then click Next. If the printer is listed, select the printer and click Next, or select The printer that I want isn't listed and type in the path of the printer in the Select a shared printer by name text box and click Next.
  • Page 112 Windows 7, Windows 7 64-bit Edition, or Windows Server 2008 R2 1 Click Start → Devices and Printers. 2 Click Add a Printer. 3 Select Add a network, wireless or Bluetooth printer. If the printer is listed, select the printer and click Next, or select The printer that I want isn't listed.
  • Page 113: Installing Printer Drivers On Macintosh Computers

    1 Run the Software and Documentation disc on the Macintosh computer. 2 Double-click the Dell C3765 Installer icon, and then click Continue. 3 When the popup dialog box prompts you for confirming the program included in the installation package, click Continue.
  • Page 114: Adding A Printer On Mac Os X 10.4.11

    7 Select Dell C3765dnf Color MFP for Print Using (Use for Mac OS X 10.8). NOTE: When printing is set up using IP printing, the queue name is displayed as blank. You do not need to specify it. 8 Click Add.
  • Page 115: Adding A Printer On Mac Os X 10.3.9

    6 Select Line Printer Daemon - LPD for Protocol. 7 Type the IP address for the printer in the Address area. 8 Select Dell C3765dnf Color MFP for Print Using. NOTE: When printing is set up using IP printing, the queue name is displayed as blank. You do not need to specify it.
  • Page 116 6 Select LPD/LPR for Printer Type. 7 Type the IP address for the printer in the Address area. 8 Select Dell for Printer Model, and select Dell C3765dnf Color MFP. NOTE: When printing is set up using IP printing, the queue name is displayed as blank. You do not need to specify it.
  • Page 117: Configuring Settings

    Configuring Settings All the optional accessories are verified as installed. Mac OS X 10.5, 10.6, 10.7, or 10.8 1 Open the System Preferences, and click Print & Fax (Print & Scan for Mac OS X 10.7 and Mac OS X 10.8). 2 Select the printer in the Printer Name list, and click Options &...
  • Page 118 Installing Printer Drivers on Macintosh Computers...
  • Page 119: Installing Printer Drivers On Linux Computers (Cups)

    1 Select Applications→ System Tools (Accessories for Red Hat Enterprise Linux 5 Desktop)→ Terminal. 2 Type the following command in the terminal window. (Type the administrator password) rpm -ivh (Type the file path)/Dell-C3765-Color- MFP-x.x-x.noarch.rpm The printer driver is installed. Setting Up the Queue To execute printing, you must set up the print queue on your workstation.
  • Page 120: Setting The Default Queue

    For USB connections: Select Dell C3765dnf Color MFP USB #1 or Dell C3765dnf Color MFP from the Device menu, and click Continue. 4 Select Dell C3765dnf Color MFP PS vx.x (en) from the Model menu, and click Add Printer. 5 Type root as the user name, type the administrator password, and click OK.
  • Page 121: Specifying The Printing Options

    3 Repeat the command above for all queues for the same model. 4 Type the following command in the terminal window. (Type the administrator password) rpm -e Dell-C3765-Color-MFP The printer driver is uninstalled. Installing Printer Drivers on Linux Computers (CUPS)
  • Page 122: Operation On Suse Linux Enterprise Desktop 10

    Printer Description and Printer Location do not have to be specified. Select the Do Local Filtering check box, and click Next. Select DELL as Manufacturer. Select C3765dnf Color MFP as Model, and click Next. Confirm the settings in Configuration, and click OK.
  • Page 123: Setting The Default Queue

    For USB connections: Select Dell C3765dnf Color MFP on USB (//Dell/C3765dnf%20Color%20MFP or /dev/usblp*) as Available are, and click Configure…. Confirm the settings in Edit configuration, and click OK. 4 Click Finish. Printing From the Applications When you have finished setting up the queue you can print jobs from the applications. Start the print job from the application, and specify the queue in the print dialog box.
  • Page 124: Setting The Password For Authority As The Printer Administrator

    3 Repeat the command above for all queues for the same model. 4 Type the following command in the terminal window. (Type the administrator password) rpm -e Dell-C3765-Color-MFP The printer driver is uninstalled. Operation on SUSE Linux Enterprise Desktop 11...
  • Page 125: Installing The Printer Driver

    Select Dell in the Select the printer manufacturer: drop-down menu. Click OK. The Add New Printer Configuration dialog box appears. Select Dell C3765dnf Color MFP PS vx.x [Dell/Dell_C3765dnf_Color_MFP.ppd.gz] from the Assign Driver list. NOTE: You can specify the printer name in Set Name:.
  • Page 126: Setting The Default Queue

    Printing From the Applications When you have finished setting up the queue you can print jobs from the applications. Start the print job from the application, and specify the queue in the print dialog box. However, sometimes you can print only from the default queue depending on the application (for example Mozilla). In these cases, before you start printing, set queue you want to print to as the default queue.
  • Page 127: Setting The Password For Authority As The Printer Administrator

    3 Repeat the command above for all queues for the same model. 4 Type the following command in the terminal window. (Type the administrator password) rpm -e Dell-C3765-Color-MFP The printer driver is uninstalled. Installing Printer Drivers on Linux Computers (CUPS)
  • Page 128 Installing Printer Drivers on Linux Computers (CUPS)
  • Page 129: Using Your Printer

    Using Your Printer 13 Operator Panel ................129 14 Dell™ Printer Configuration Web Tool........135 15 Understanding the Tool Box Menus........203 16 Understanding the Printer Menus.......... 231 17 Print Media Guidelines............. 301 18 Loading Print Media ..............307...
  • Page 131: Operator Panel

    Operator Panel About the Operator Panel The operator panel has a touch panel, a status LED, control buttons, and a number pad, which allows you to control the printer. (Home) button • Moves to the Main Home screen. 2 Touch Panel •...
  • Page 132: About The Main Home Screen

    (All Clear) button • Resets the current setting, and returns to the top menu. (Cancel) button • Cancels active or pending jobs. (Job Status) button • Moves to the Job Status screen. From this screen, you can check or cancel active jobs and also access Secure Print and Secure Fax receive.
  • Page 133: Function Buttons

    Function Buttons Allows you to set the features for functions such as Copy, E-mail, Scan Menu, Fax, Print Menu, and ID Card Copy. NOTE: Functions that are disabled do not appear on this screen. For details about enabling and disabling functions, see "Function Enabled."...
  • Page 134: Using The Number Pad

    Item Description Changing keyboards Select to change the keyboard layout on the touch panel. Select from QWERTY AZERTY , or QWERTZ Entering alphabets To enter uppercase letters, select . To return to the lowercase letters, select again. Entering numbers and symbols Select Entering a space Select...
  • Page 135: Inserting A Pause

    3 Select the until the desired language appears, and then select the desired language. 4 Select OK. When Using the Tool Box 1 Click Start All Programs Dell Printers Dell C3765dnf Multifunction Color Laser Printer Tool Box. → → → → NOTE: For details about starting the Tool Box, see "Starting the Tool Box."...
  • Page 136: About The Concurrent Jobs Feature

    7 Select , or use the number pad to enter the desired value. You can specify from 1 to 60 minutes for Sleep or 1 to 60 minutes for Deep Sleep. To return to the Information screen, press the (All Clear) button. About the Concurrent Jobs Feature This feature enables you to start a concurrent job while a fax job is running.
  • Page 137: Dell™ Printer Configuration Web Tool

    This web tool is available only when the printer is connected to a network using an Ethernet cable or the wireless printer adapter. One of the features of the Dell Printer Configuration Web Tool is E-Mail Alert Setup, which sends e-mail to you or the key operator when the printer needs supplies or intervention.
  • Page 138: Setting Up The Dell Printer Configuration Web Tool

    Dell Printer Configuration Web Tool. NOTE: The Dell Printer Configuration Web Tool pages may be displayed unreadable if the pages were configured by the language different from the language of your web browser.
  • Page 139: Setting Up From Operator Panel

    Setting Up From Operator Panel You can launch the Dell Printer Configuration Web Tool only when EWS is set to Enable (the factory default) on the operator panel. Confirm the operator panel setting if you cannot launch the Dell Printer Configuration Web Tool.
  • Page 140: Starting The Dell Printer Configuration Web Tool

    Starting the Dell Printer Configuration Web Tool To launch the Dell Printer Configuration Web Tool, enter the IP address of your printer in your web browser. If you do not know the IP address of your printer, print the system settings report or display the TCP/IP Settings page, which lists the IP address.
  • Page 141: Copy Printer Settings

    Set Password Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings that you have selected.
  • Page 142: Page Display Format

    Right Frame Top Frame The top frame is located at the top of all pages. When the Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the top frame on every page.
  • Page 143: Left Frame

    Links to the Dell web page. Contact Dell Support at: Links to the Dell support page web address: http://support.dell.com Right Frame The right frame is located on the right side of all the pages. The contents of the right frame correspond to the menu that you select in the left frame.
  • Page 144: Changing The Settings Of The Menu Items

    Changing the Settings of the Menu Items Some menus allow you to change the printer settings through the Dell Printer Configuration Web Tool. When you access these menus, the authentication window appears on the screen. Type a user name and password for the printer administrator by following the prompts displayed in the dialog box.
  • Page 145 "USB Direct Print Defaults" "Printer Maintenance" "Paper Density" "Adjust Transfer Belt Unit" "Adjust 2nd BTR" "Adjust Fusing Unit" "Auto Registration Adjustment" "Color Registration Adjustments" "Reset Defaults" "Initialize PrintMeter" "Storage" "Non-Dell Toner" "Adjust Altitude" "Clock Settings" "Web Link Customization" Dell™ Printer Configuration Web Tool...
  • Page 146 This item is available only when RAM Disk is enabled. This item is available only when the printer is connected using the wireless network. This item is available only when the printer is connected using an Ethernet cable. Dell™ Printer Configuration Web Tool...
  • Page 147: Printer Status

    When faults occur, such as , the details of all alerts or indications of faults are displayed in the Printer Events page. Values: Location Displays the location where a fault occurred. Details Displays the details of the fault. Dell™ Printer Configuration Web Tool...
  • Page 148: Printer Jobs

    To verify the printer details such as the hardware configuration and software version. This page can also be displayed by clicking on the Printer Information tab in the left frame. Values: Dell Service Tag Number Displays Dell service tag number. Express Service Code Displays Dell express service code. Asset Tag Number Displays the asset tag number of the printer.
  • Page 149: Printer Settings

    Off indicates that the tone is disabled. Low Toner Alert Tone Displays the volume of the tone that is emitted when the toner is low. Off indicates that the tone is disabled. Dell™ Printer Configuration Web Tool...
  • Page 150 Custom Paper Size - X Displays the width of custom size paper. Orientation Displays how text and graphics are oriented on the page. 2 Sided Print Displays whether to print on both sides of a sheet of paper. Dell™ Printer Configuration Web Tool...
  • Page 151 USB Services - Hide Until Displays whether to hide menus concerning USB memory until a USB Inserted memory is inserted into the printer. Secure Receive Set Displays whether a password is required to receive faxes. Dell™ Printer Configuration Web Tool...
  • Page 152 Displays the default sharpness level. Color Saturation Displays the default color saturation level. Auto Exposure Displays whether to suppress the background of the original to enhance text on the copy. Auto Exposure Level Displays the background suppression level. Dell™ Printer Configuration Web Tool...
  • Page 153 Displays the interval at which the printer goes into the fax mode after the external answering machine receives an incoming call. Junk Fax Setup Displays whether to reject faxes sent from unwanted stations. Sent Fax Forward Displays whether to forward incoming faxes to a specified destination. Dell™ Printer Configuration Web Tool...
  • Page 154 Displays whether to show the fax number of the recipient on the Recipients Sending Fax screen when manually sending a fax. Fax Activity Displays whether to automatically print a fax activity report after every 50 incoming and outgoing fax communications. Dell™ Printer Configuration Web Tool...
  • Page 155 Displays the voltage setting of the transfer roller (-5 to 10) for coated paper. Coated Thick Displays the voltage setting of the transfer roller (-5 to 10) for thick (164-216g/m coated paper. Label Displays the voltage setting of the transfer roller (-5 to 10) for labels. Dell™ Printer Configuration Web Tool...
  • Page 156 Order Supplies at: in the left frame. Regular Displays the regular URL (http://accessories.us.dell.com/sna) that can be linked to Order Supplies at:. Premier Displays the premier URL (http://premier.dell.com) that can be linked to Order Supplies at:. Dell ColorTrack ColorTrack Mode Displays whether to enable the ColorTrack.
  • Page 157 Panel Settings Click Start to print the Panel Settings page. PCL Fonts List Click Start to print the PCL (Hewlett-Packard Printer Control Language) Fonts List. PCL Macros List Click Start to print the PCL Macro List. Dell™ Printer Configuration Web Tool...
  • Page 158 Sets the volume of the tone that is emitted when a job ends abnormally, or disables the tone. Alert Tone Sets the volume of the tone that is emitted when a problem occurs, or disables the tone. Dell™ Printer Configuration Web Tool...
  • Page 159 This item is not available when the optional hard disk is installed. Network Settings Purpose: To Specify the PostScript communication protocol for this printer. Values: Adobe Protocol Sets PostScript communication protocol for each interface. USB Settings Purpose: To change USB settings on your printer. Dell™ Printer Configuration Web Tool...
  • Page 160 PS Job Time-out Sets the execution time for one PostScript job. Paper Select Mode Sets the way to select the tray for the PostScript mode. Default Color Sets the default color mode for the PostScript mode. Dell™ Printer Configuration Web Tool...
  • Page 161 Confirms the set password. Some setting items in the Secure Settings are displayed only when this setting item is enabled. NOTE: You can set the password for the Dell Printer Configuration Web Tool from Set Password in Print Server Settings. Function Enabled Purpose: To specify whether to lock the Copy, Scan, Fax, and Print functions with a password, and to set or change the password.
  • Page 162 Re-enter Password Confirms the set password. NOTE: You can set the password for the Dell Printer Configuration Web Tool from Set Password in Print Server Settings. Secure Receive Purpose: Allows you to password protect all the incoming faxes. When the Secure Receive feature is enabled, the printer stores incoming faxes and prints them when the correct password is entered on the operator panel.
  • Page 163 Sets the time to delete the files stored as Secure Print in the RAM disk or the optional hard disk drive. Recurrence Sets the period to repeat the setting. Weekly Settings Sets the day of the week to repeat the setting. Monthly Settings Sets the day of the month to repeat the setting. Dell™ Printer Configuration Web Tool...
  • Page 164 Black Medium Density Sets the color balance level of medium density black. Black High Density Sets the color balance level of high density black. Copy Settings Purpose: To configure the Copy settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Dell™ Printer Configuration Web Tool...
  • Page 165 Allows you to enter a name that will be printed on the header of faxes. Line Type Sets the default line type; PSTN or PBX. Line Monitor Sets the volume of the line monitor, which audibly monitors a transmission through the internal speaker until a connection is made. Dell™ Printer Configuration Web Tool...
  • Page 166 Sets whether to delete text or images at the bottom of a fax page when the entire page does not fit onto the output paper. Selecting Auto Reduction automatically reduces the fax page to fit it onto the output paper, and does not discard any images or text at the bottom of the page. Dell™ Printer Configuration Web Tool...
  • Page 167 Margin Middle Sets the value of the middle margin within the range of 0 mm (0.0 inch) to 50 mm (2.0 inch). TIFF File Format Sets the TIFF file format to TIFF V6 or TTN2. Dell™ Printer Configuration Web Tool...
  • Page 168 The Printer Maintenance tab includes the Paper Density, Adjust Transfer Belt Unit, Adjust 2nd BTR, Adjust Fusing Unit, Auto Registration Adjustment, Color Registration Adjustments, Reset Defaults, Initialize PrintMeter, Storage, Non-Dell Toner, Adjust Altitude, Clock Settings, and Web Link Customization pages. Paper Density Purpose: To specify the paper density.
  • Page 169 Sets the temperature settings for the fusing unit for recycled paper within the range of -3 to 3. Auto Registration Adjustment Purpose: To specify whether to automatically perform color registration adjustment. Color Registration Adjustments Purpose: To specify whether to manually perform color registration adjustment. Dell™ Printer Configuration Web Tool...
  • Page 170 Color Registration Adjustments. Color Registration Sets lateral (perpendicular to paper feed direction) and process (paper feed direction) color Adjustments adjustment values individually for Yellow, Magenta, and Cyan within the range of -9 to 9. Dell™ Printer Configuration Web Tool...
  • Page 171 Non-Dell Toner Purpose: To use toner cartridge of another manufacturer. WARNING: Using a non-Dell toner cartridge may severely damage your printer. The warranty does not cover damages caused by using non-Dell toner cartridges. Adjust Altitude Purpose: To specify the altitude of the location where the printer is installed.
  • Page 172: Print Server Settings

    Displays the regular URL (http://accessories.us.dell.com/sna) that can be linked to Order Supplies at:. Premier Displays the premier URL (http://premier.dell.com) that can be linked to Order Supplies at:. Print Server Settings Use the Print Server Settings menu to set the type of printer interface and the necessary conditions for communication.
  • Page 173 Auto Generate Search List Displays whether to automatically generate a search list. Search Domain Name Displays the search domain name. Time-out Displays the time-out period. Priority to IPv6 DNS Displays whether to use the DNS Name Name Resolution Resolution feature. Dell™ Printer Configuration Web Tool...
  • Page 174 Auto Master Mode Displays whether to enable the Auto Master Mode. Encrypt Password Displays whether to encrypt the password during SMB transmission. Job Time-Out Displays the job time-out period. Connection Time-Out Displays the connection time-out period. Dell™ Printer Configuration Web Tool...
  • Page 175 Port Number Displays the port number. Authentication Displays the status of authentication feature. Authentication System Authentication System Displays the authentication method. Settings (for ColorTrack PRO) Authentication System Displays the authentication method. Settings (for Server Address/Phone Book) Dell™ Printer Configuration Web Tool...
  • Page 176 POP3 Port Number Displays the POP3 port number. Reply Address Displays the IP address of servers connected with SMTP protocol when data is incoming. SMTP Server Displays the status of the SMTP server connection. Connection Dell™ Printer Configuration Web Tool...
  • Page 177 The Auto Refresh feature is effective for the contents of the top frame, Printer Status page, Job List page, and Completed Jobs page. Port Settings Purpose: To enable or disable printing ports and management protocol features. Dell™ Printer Configuration Web Tool...
  • Page 178 The settings in the Port Settings page will be valid only when the printer is rebooted. When you change or configure the settings, click the Apply New Settings button to apply the new settings. TCP/IP Purpose: To configure the IP address, subnet mask, and gateway address of the printer. Dell™ Printer Configuration Web Tool...
  • Page 179 Manual Address Sets the IP address. To specify an IPv6 address, enter the address followed by a slash (/) and then "64". For details, consult your system administrator. Manual Gateway Sets the gateway address. Address Dell™ Printer Configuration Web Tool...
  • Page 180 Sets the connection time-out period from 1 to 1,000 seconds. Port Number Displays the port number for receiving requests from the client. Maximum Sessions Displays the maximum number of connections received simultaneously by the client. Dell™ Printer Configuration Web Tool...
  • Page 181 1 Click the first column of the Access List row 1. 2 Enter "192.168.100.10" in the Address field and "255.255.255.255" in the Address Mask field. 3 Select Reject. 4 Click the first column of the Access List row 2. Dell™ Printer Configuration Web Tool...
  • Page 182 To configure detailed settings of E-Mail Alert. This page can also be displayed by clicking the E-Mail Alert in the left frame. Values: E-Mail Server Settings Primary SMTP Gateway Sets the primary SMTP gateway. SMTP Port Number Sets the SMTP port number. This must be 25, 587 or between 5,000 and 65,535. Dell™ Printer Configuration Web Tool...
  • Page 183 Service Call Select the check box to receive an E-Mail Alert for Service Calls. This item is available only when POP before SMTP (Plain) or POP before SMTP (APOP) for E-Mail Send Authentication is selected. Dell™ Printer Configuration Web Tool...
  • Page 184 You can click this item only when SSL communication is enabled. SNMP v1/v2c Purpose: To edit the detailed settings of SNMP v1/v2 protocol. To enter this page, click Edit SNMP v1/v2 Properties in the SNMP page. Dell™ Printer Configuration Web Tool...
  • Page 185 "xxxx" is a hexadecimal variable value between 0 and ffff. IP socket mmmmm is a variable value between 0 and 65,535. Authenticate Error Trap Select the check box to notify Authenticate Error Trap. The default value can be changed by using Dell Printer Configuration Web Tool. SNMP v3 Purpose: To edit the detailed settings of SNMP v3 protocol.
  • Page 186 Wireless LAN feature is available only when the printer is connected using the wireless network. Purpose: To configure the detailed setting for the wireless network. To use the wireless adapter, be sure to disconnect the Ethernet cable. NOTE: Once wireless LAN is activated, wired LAN protocol will be disabled. Dell™ Printer Configuration Web Tool...
  • Page 187 Sets the WEP key set used through the wireless network only when WEP 128bit or WEP 64bit is selected for Encryption. Re-enter WEP Key 4 Enters the WEP key 4 again to confirm it. Transmit Key Sets the transmit key type from the list. Dell™ Printer Configuration Web Tool...
  • Page 188 Register This Device to Click to register the printer to Google Cloud Print. Google Cloud Print Google Cloud Print can only be used when the machine is using IPv4. Proxy Server Purpose: To configure the Proxy Server settings. Dell™ Printer Configuration Web Tool...
  • Page 189 Set Password Purpose: To set or change the password that is required to access the setup parameters of the printer from the Dell Printer Configuration Web Tool. This page can also be displayed by clicking Set Password in the left frame.
  • Page 190 Sets the amount of time the printer should wait for searching for the server. Sets the time period from 5 to 120 seconds. If Off or Internal Mode is selected for ColorTrack Mode, be sure to select LDAP. For details about ColorTrack Mode, see "Dell ColorTrack." Kerberos Server Purpose: To specify the settings for the Kerberos server.
  • Page 191 Sets the attribute type of the fax phone number set for the LDAP server. SSL/TLS Purpose: To specify the settings for the SSL encryption communication to the printer, and set/delete the certificate used for IPsec, LDAPS, or Wireless LAN. Dell™ Printer Configuration Web Tool...
  • Page 192 Displays the list of certificate order. Validity Displays whether certificate is valid or not. Certificate Details Click to display the Certificate Details page. The SSL/TLS page is displayed when no item in the Issued To column is selected. Dell™ Printer Configuration Web Tool...
  • Page 193 Remote peers IPv4 address Sets the IP address to connect to. Remote peers IPv6 address Sets the IP address to connect to. Non IPsec communication Allows communication with a device which does not support IPsec. policy Dell™ Printer Configuration Web Tool...
  • Page 194 Disables the IP Filter feature for the specified IP address. SMTP Domain Filtering Purpose: To specify whether to restrict sending e-mails to specific domains only. NOTE: This feature does not restrict sending e-mails through the E-Mail Alert feature. Dell™ Printer Configuration Web Tool...
  • Page 195: Copy Printer Settings

    And you need to check the Copy the settings to the Host in the above list and reboot the printer menu of the Dell Printer Configuration Web Tool in the destination printer to verify if the settings were actually copied or not.
  • Page 196: Address Book

    This item is displayed only when ColorTrack Mode is Internal Mode. This item is displayed only when ColorTrack Mode is External Mode. Address Book The Address Book menu includes the E-Mail Address, Server Address, and Phone Book pages. Dell™ Printer Configuration Web Tool...
  • Page 197 Click this button to apply the new settings. Restore Settings Click this button to restore the previous settings. Back Click this button to return to the top page. This item is available only when you click Confirm / Change. Dell™ Printer Configuration Web Tool...
  • Page 198 Confirm / Change Displays a dialog box where you can edit the entry for the selected group ID. Create Displays a dialog box where you can create a new entry under the selected group ID. Dell™ Printer Configuration Web Tool...
  • Page 199 Allows you to enter the default e-mail subject. Body Text Allows you to enter the default e-mail message. Apply New Settings Click this button to apply the new settings. Restore Settings Click this button to restore the previous settings. Dell™ Printer Configuration Web Tool...
  • Page 200 Click this button to delete the current entry. Apply New Settings Click this button to apply the new settings. Restore Settings Click this button to restore the previous settings. Back Click this button to return to the top page. Dell™ Printer Configuration Web Tool...
  • Page 201 To view or edit the speed dial entries on the FAX Speed Dial page, or create a new entry. The following items are in the dialog box that appears when you click Confirm / Change or Create on the FAX Speed Dial top page. Values: Speed Dial Displays the selected speed dial code. Dell™ Printer Configuration Web Tool...
  • Page 202 FAX Group Displays the selected group ID. Name Allows you to view or edit the name assigned for the group ID, or enter a new group name. Delete Click this button to delete the current entry. Dell™ Printer Configuration Web Tool...
  • Page 203: Tray Management

    Sets the type of paper loaded in tray1. Tray 1 Custom Paper Sets the length of custom size paper loaded in tray1. Size - Y Tray 1 Custom Paper Sets the width of custom size paper loaded in tray1. Size - X Dell™ Printer Configuration Web Tool...
  • Page 204 Sets the paper source to be used as the third priority. This item is available only when Off in MPF Use Driver Settings for Print Job is selected. This item is available only when the optional 550-sheet feeder is installed. Dell™ Printer Configuration Web Tool...
  • Page 205: Understanding The Tool Box Menus

    In this case, input the password that you have already specified, and click OK to apply the settings. Starting the Tool Box 1 Click Start All Programs Dell Printers Dell C3765dnf Multifunction Color Laser Printer Tool Box. → → →...
  • Page 206: Menu Settings

    Menu Settings Purpose: To display the menu settings of the printer. Values: System Settings - Power Saver Timer - Sleep Displays the amount of transition time to the Sleep mode General after the printer finishes a job. Power Saver Timer - Deep Sleep Displays the amount of transition time between the Sleep mode and the Deep Sleep mode.
  • Page 207 Displays the label paper density settings. Service Tools - Auto Auto Registration Adjustment Displays whether to automatically adjust color Registration Adjustment registration. Service Tools - Non-Dell Non-Dell Toner Displays whether to use toner cartridge of another Toner manufacturer. Service Tools - Adjust...
  • Page 208: Reports

    Reports Purpose: To print the settings and history information of the printer. The reports are printed in the paper size specified in system settings. Values: System Settings Click this button to print a detailed list of the system settings. Panel Settings Click this button to print a detailed list of the panel settings.
  • Page 209: Default Settings

    Tray Settings Purpose: To display the tray settings of the printer. Values: Tray Settings MPF Display Tray Displays a popup menu that prompts to set the paper size and type when Prompt paper is loaded in the multipurpose feeder (MPF). MPF Use Driver Displays whether to use the printer driver settings for the size and type of Settings for Print Job...
  • Page 210 Color Saturation Displays the default color saturation level. Auto Exposure Displays whether to suppress the background of the original to enhance text on the copy. Auto Exposure Level Displays the background suppression level. Color Balance (Yellow Displays the color balance level of low density yellow. Low) Color Balance (Yellow Displays the color balance level of medium density yellow.
  • Page 211: Fax Settings

    Margin Left / Right Displays the value of the left and right margins. Margin Middle Displays the value of the middle margin. TIFF File Format Displays the TIFF file format; TIFF V6 or TTN2. Image Compression Displays the image compression level. Max E-mail Size Displays the maximum size of e-mail that can be sent.
  • Page 212: Panel Language

    2 Sided Printing Displays whether to print the received fax on both sides of a sheet of paper. Remote Receive Displays whether to receive faxes by pressing a remote receive code on the external telephone. Remote Receive Tone Displays the tone to start Remote Receive. Discard Size Displays whether to delete text or images at the bottom of a fax page when the entire page does not fit onto the output paper.
  • Page 213: Printer Maintenance

    Printer Maintenance The Printer Maintenance tab includes the System Settings - General, System Settings - Timers, System Settings - Output Settings, Service Tools, Tray Management, Panel Language, TCP/IP Settings, Network Settings, Copy Defaults, Scan Defaults, Fax Defaults, USB Direct Print Defaults, and Fax Settings pages. System Settings - General Purpose: To configure the power management of the printer, date and time, mm/inch setting, alarm tones, job log auto print,...
  • Page 214 Copy Completed Does not emit a tone when copying is complete. Tone Soft Emits a tone at the specified volume when copying is complete. Normal Loud Job Completed Does not emit a tone when any other job except copying is Tone complete.
  • Page 215: System Settings - Timers

    RAM Disk Does not allocate RAM for the disk file system. Secure Print, Private Mail Box Print, Public Mail Box Print, and Proof Print jobs will abort and be recorded to the job log. Available Range: 50–100MBytes Allocates RAM for the disk file system automatically. Available Range: 50–600MBytes (in 50 MB increments) Fax Server Address Book...
  • Page 216: System Settings - Output Settings

    System Settings - Output Settings Purpose: To configure the setting of the print ID, substitute tray, and other settings. Values: Default Paper Size A4 (210x297mm) Sets the default paper size. Letter (8.5x11") Print ID Does not print the user ID. Top Left Prints the user ID on the specified location.
  • Page 217: Service Tools

    Service Tools CAUTION: Using a non-Dell™ toner cartridge may severely damage your printer. The warranty does not cover damages caused by using non-Dell toner cartridges. Purpose: To configure the paper density, the color registration adjustments, the initialization of the printer, and other settings.
  • Page 218: Tray Management

    Adjust Altitude 0 meter Sets the altitude of the location where the printer is installed. 1000 meters 2000 meters 3000 meters Apply New Settings After you change the settings, click this button to apply the changes. Restart printer to apply new settings Click this button to apply the changes.
  • Page 219 Recycled Letterhead Preprinted Prepunched Color Plain - Side 2 Color - Side 2 Plain Thick - Side 2 Recycled - Side 2 Tray 1 Display Tray Displays a popup message that prompts the user Prompt to set Paper Type and Paper Size when the paper is loaded in tray1.
  • Page 220 Tray 2 Paper Size Auto Sensed Sets the size of paper loaded in the optional 550-sheet feeder. Custom Size Tray 2 Custom Size - Available Range: Sets the length of custom size paper loaded in 210–355 mm (8.3–14.0 inches) the optional 550-sheet feeder. Tray 2 Custom Size - Available Range: Sets the width of custom size paper loaded in...
  • Page 221: Tcp/Ip Settings

    Panel Language Purpose: To determine the language of the text on the touch panel. Values: Panel Language English Sets the language to be used on the touch panel. French Italian German Spanish Danish Dutch Norwegian Swedish Apply New Settings After you change the settings, click this button to apply the changes. Restart printer to apply new settings Click this button to apply the changes.
  • Page 222: Network Settings

    After you change the settings, click this button to apply the changes. Restart printer to apply new settings Click this button to restart the printer and apply the changes. This item is available only when Display of Dell Configuration Web Tool is set to On. Copy Defaults Purpose: To create your own copy settings.
  • Page 223 Statement->Letter (129 %) Sets the default enlargement ratio. Statement->Legal (154 %) 200% Custom Sets the default enlargement / reduction ratio to a custom ratio. Custom Reduce / Available Range: 25–400% Sets the custom enlargement / reduction ratio when Enlarge you set Reduce / Enlarge to Custom. Original Size Auto Sets the document size automatically.
  • Page 224 Yellow Medium Available Range: Sets the color balance level of medium density yellow. Density -3 to +3 Yellow High Density Available Range: Sets the color balance level of high density yellow. -3 to +3 Magenta Low Available Range: Sets the color balance level of low density magenta. Density -3 to +3 Magenta Medium...
  • Page 225: Scan Defaults

    This item is available only when the optional 550-sheet feeder is installed. This item is available only when 2 Sided Copying is set to 1 -> 2 Sided in the Copy Defaults page. This item is available only when 2 Sided Copying is set to 2 -> 1 Sided or 2 -> 2 Sided in the Copy Defaults page. Scan Defaults Purpose: To create your own scan settings.
  • Page 226: Fax Defaults

    Contrast High Adjusts the amount of colors to make the contrast of colors darker than the original. Medium Does not adjust the amount of colors to make the contrast of colors darker or lighter than the original. Adjusts the amount of colors to make the contrast of colors lighter than the original.
  • Page 227: Usb Direct Print Defaults

    Super Fine Improves the output quality of the original. For documents containing extremely fine detail. The super fine mode is enabled only if the remote machine also supports the Super Fine resolution. Photo Improves the output quality of the original. For documents containing photographic images.
  • Page 228: Fax Settings

    Collation Collated Sorts the print job. Uncollated Does not sort the print job. Apply New Settings After you change the settings, click this button to apply the changes. Restart printer to apply new settings Click this button to restart the printer and apply the changes. This item is available only when the optional 550-sheet feeder is installed.
  • Page 229 Junk Fax Setup Rejects faxes sent from unwanted numbers by accepting faxes only from the fax numbers registered in the Phone Book. Does not reject faxes sent from unwanted numbers. Sent Fax Forward Does not forward any of the incoming faxes to a specified destination. Forward Forwards the incoming faxes to a specified destination.
  • Page 230: Diagnosis

    Modem Speed 2.4 kbps Allows you to adjust the fax modem speed when a fax transmission or reception error occurs. 4.8 kbps 9.6 kbps 14.4 kbps 33.6 kbps Display Manual Fax Displays the fax number when manually sending a fax. Recipients Does not display the fax number when manually sending a fax.
  • Page 231: Environment Sensor Info

    ColorTrack Error Report settings • Non Registered User settings When Using the Tool Box 1 Click Start All Programs Dell Printers Dell C3765dnf Multifunction Color Laser Printer Tool Box. → → → → NOTE: For details about starting the Tool Box, see "Starting the Tool Box."...
  • Page 232 Understanding the Tool Box Menus...
  • Page 233: Understanding The Printer Menus

    Understanding the Printer Menus When your printer is connected to a network and available to a number of users, the access to the Admin Settings can be limited. This prevents other users from using the operator panel to inadvertently change a user default that has been set by the administrator.
  • Page 234: Error History

    Error History Purpose: To print a detailed list of paper jams and fatal errors. Print Meter Purpose: To print the reports for the total number of pages printed. Color Test Page Purpose: To print a page for testing colors. Protocol Monitor Purpose: To print a detailed list of monitored protocols.
  • Page 235: Printing A Report/List Using The Operator Panel

    The selected report or list is printed. Printing a Report/List Using the Tool Box 1 Click Start→ All Programs→ Dell Printers→ Dell C3765dnf Multifunction Color Laser Printer→ Tool Box. NOTE: For details about starting the Tool Box, see "Starting the Tool Box."...
  • Page 236 Values: Auto Tray1 Tray2 This item is available only when the optional 550-sheet feeder is installed. Paper Size Purpose: To specify the default paper size. Values: mm series (210x297mm) (148x210mm) (182x257mm) Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Executive (7.3x10.5") Envelope #10 (4.1x9.5") Monarch Env.
  • Page 237 inch series Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") (210x297mm) (148x210mm) (182x257mm) Executive (7.3x10.5") Envelope #10 (4.1x9.5") Monarch Env. (3.9x7.5") DL Env. (110x220mm) C5 Env. (162x229mm) Custom Size Denotes country-specific factory default value. NOTE: Selecting a custom size for the paper size prompts you to enter a custom length and width. Orientation Purpose: To specify how text and graphics are oriented on the page.
  • Page 238 Values: 1 Sided Does not print on both sides of a sheet of paper. 2 Sided Flip on Long Edge Prints on both sides of a sheet of paper to be bound by long edge. Flip on Short Edge Prints on both sides of a sheet of paper to be bound by short edge. Font Purpose: To specify the default font from the fonts registered in the printer.
  • Page 239 Values: DESKTOP ISO L5 PC-8 TK DNGBTSMS ISO L6 PI FONT ISO-11 LEGAL PS MATH ISO-15 MATH-8 PS TEXT ISO-17 MC TEXT ROMAN-8 ISO-21 MS PUB SYMBOL ISO-4 PC-1004 WIN 3.0 ISO-6 PC-775 WINBALT ISO-60 PC-8 WINGDINGS ISO-69 PC-850 WIN L1 ISO L1 PC-852 WIN L2...
  • Page 240 Form Line Purpose: To set the number of lines in a page. Values: mm series 64 mm Sets the value in increments of 1 mm. Available Range: 5–128 mm Denotes country-specific factory default values. inch series 60 inches Sets the value in increments of 1 inch. Available Range: 5–128 inches Denotes country-specific factory default values.
  • Page 241 Values: Disable Disables the Hex Dump feature. Enable Enables the Hex Dump feature. Draft Mode Purpose: To save toner by printing in the draft mode. The print quality is reduced when printing in the draft mode. Values: Disable Does not print in the draft mode. Enable Prints in the draft mode.
  • Page 242: Postscript

    PostScript Use the PostScript menu to change printer settings that only affect jobs using the PostScript emulation printer language. NOTE: Values marked by an asterisk (*) are the factory default menu settings. PS Error Report Purpose: To specify whether the printer outputs error contents for a PostScript error. The change becomes effective after the printer is turned off and then on again.
  • Page 243 NOTE: Values marked by an asterisk (*) are the factory default menu settings. Quantity Purpose: To specify the number of copies to print. Values: Sets the value in increments of 1. Available Range: 1–999 2 Sided Print Purpose: To specify whether to print on both sides of a sheet of paper. Values: 1 Sided Does not print on both sides of a sheet of paper.
  • Page 244: Network

    Output Size Purpose: To specify the output paper size for PDF. Values: Letter Auto The default paper size is displayed. Layout Purpose: To specify the output layout. Values: Auto % 100% (No Zoom) Booklet 2 Pages Up 4 Pages Up Default Color Purpose: To specify the default output color.
  • Page 245 Purpose: To confirm the wireless communication status. Values: Status Good Acceptable No Reception SSID Displays the name that identifies the wireless network. Encryption Type Displays the encryption type. Wireless Setup Wizard NOTE: Wireless Setup Wizard is available only when the printer is connected using the wireless network. Purpose: To configure the wireless network interface.
  • Page 246 Transmit Key Specifies the transmit key from Auto WEP Key 1, WEP Key 2, WEP Key 3, and WEP Key 4. Ad-hoc Select to configure the wireless setting without the access point such as a wireless router. No Security Select to configure the wireless setting without specifying the encryption type from WEP .
  • Page 247 224 to 254 cannot be specified for the first octet of a gateway address. IPsec NOTE: IPsec feature is available only when IPsec is enabled on the Dell Printer Configuration Web Tool. Purpose: Disables IPsec. Reset Wireless NOTE: Reset Wireless feature is available only when the printer is connected using the wireless network.
  • Page 248 Disable Disables the E-mail Alert feature. Enable Enables the E-mail Alert feature. Disable Disables an access to Dell Printer Configuration Web Tool embedded in the printer. Enable Enables an access to Dell Printer Configuration Web Tool embedded in the printer.
  • Page 249: Fax Settings

    IP Filter Port9100 NOTE: IP Filter feature is available only for Purpose: To block data received from certain IP addresses through the wired or wireless network. You can set up to five IP addresses. The change becomes effective after the printer is turned off and then on again. Values: n (n is 1-5) IP Address...
  • Page 250 Fax Number Purpose: To set the fax number of the printer, which will be printed on the header of a fax message. NOTE: Ensure to specify before using Fax Number Junk Fax Setup Country Purpose: To select the country where the printer is used. Values: Algeria Hungary...
  • Page 251 Line Monitor Purpose: To set the volume of the line monitor, which audibly monitors a transmission through the internal speaker until a connection is made. Values: Turns off the volume of the line monitor. Sets the volume of the line monitor to Low. Medium Sets the volume of the line monitor to Medium.
  • Page 252 Incoming Defaults Purpose: To configure settings for incoming fax. Receive Mode Purpose: To select the default fax receiving mode. Values: Telephone Automatic fax reception is turned off. You can receive a fax by picking up the handset of the external telephone and then pressing the remote receive code, or by selecting Manual Receive and then pressing the...
  • Page 253 Auto Receive Tel/Fax 6 seconds Sets the interval at which the printer goes into the fax receive mode after the external telephone receives an incoming call. The value is set in increments of 1 second. Available Range: 0-255 seconds Auto Receive Ans/Fax 21 seconds Sets the interval at which the printer goes into the fax receive mode after the external answering machine receives...
  • Page 254 This item is available only when the E-mail Alert information is registered. This item is available only when Forwarding E-mail Address is registered. 2 Sided Print To set the duplex printing for fax. Values: Does not perform duplex printing. Performs duplex printing. Remote Receive Purpose: To receive a fax by pressing a remote receive code on the external telephone after picking up the handset of the...
  • Page 255 Interval of Redial 1 minute Sets the interval between redial attempts. The value is set in increments of 1 minute. Available Range: 1-15 minutes Resend Delay 8 seconds Sets the interval between re-send attempts. The value is set in increments of 1 second. Available Range: 3-255 seconds Tone / Pulse Purpose:...
  • Page 256 Purpose: To set whether to enable or disable the Error Correction Mode (ECM). To use the ECM, the remote machines must also support the ECM. Values: Disables the ECM. Enables the ECM. Modem Speed Purpose: To adjust the fax modem speed when a fax transmission or reception error occurs. Values: 2.4 Kbps 4.8 Kbps...
  • Page 257: System Settings

    Values: Print Always Prints a transmission report after every fax transmission. Print On Error Prints a transmission report only when an error occurs. Print Disable Does not print a transmission report after a fax transmission. Fax Broadcast Purpose: To set whether to print a transmission result after a fax transmission to multiple destinations. Values: Print Always Prints a transmission report after every fax transmission.
  • Page 258 When you specify 1 minute for Sleep, the printer enters power saver mode 1 minute after it finishes a job. This uses much less energy, but requires more warm-up time for the printer. Specify 1 minute if your printer shares an electrical circuit with room lighting and you notice lights flickering.
  • Page 259 Values: Control Panel Does not emit a tone when the operator panel input is correct. Soft Emits a tone when the operator panel input is correct. Normal Loud Invalid Key Does not emit a tone when the operator panel input is incorrect. Soft Emits a tone when the operator panel input is incorrect.
  • Page 260 All Tones Disables all the alert tones. Soft Sets the volume of all the alert tones at once. Normal Loud Low Toner Alert Message Purpose: To specify whether to show the alert message when the toner is low. Values: Does not show the alert message when the toner is low. Shows the alert message when the toner is low.
  • Page 261 50 MB* (300 MB Sets the allocation of memory to the RAM disk file system in increments of 50 MB. Available Range: 50-100 MB (50-600 MB When the optional 512 MB memory module is installed. NOTE: Restart your printer when you change the settings for the menu.
  • Page 262 3min 4min Fault Time-out Purpose: To specify the amount of time the printer waits before canceling a job that stops abnormally. The print job is cancelled if the time-out time is exceeded. Values: Disables the fault time-out. 60 seconds Sets the amount of time the printer waits before canceling a job that stops abnormally.
  • Page 263 To specify a location where the user ID is printed. Values: Does not print the user ID. Top Left Prints the user ID on the top left of the page. Top Right Prints the user ID on the top right of the page. Bottom Left Prints the user ID on the bottom left of the page.
  • Page 264 Use MPF Substitutes paper from the MPF. Letterhead 2 Sided Purpose: To specify whether to print on both sides when using letterhead. Values: Disable Does not print on both sides of letterhead. Enable Prints on both sides of letterhead. A4<>Letter Switch Purpose: To print A4 size jobs on Letter size paper if A4 size paper is not available or to print Letter size jobs on A4 size paper if Letter size paper is not available.
  • Page 265 Values: Copy, Scan, Fax, Print Set Available Time Does not set the time when function is available. Sets the time when function is available. Start Time Sets the start time of the available time. End Time Sets the end time of the available time. Recurrence Sets the day of the week to repeat the setting.
  • Page 266: Maintenance

    Set Non Account User Password using the Dell Printer Configuration Web Tool. Auto Color To Mono Print NOTE: Auto Color To Mono Print feature is available when Dell ColorTrack is disabled. Purpose: To specify whether to print all print jobs in black and white even when color print is specified.
  • Page 267 Adjust Transfer Belt Unit Purpose: To adjust the transfer bias when ghosting occur. (The ghost image may be the image of the previous page, or a part of the page currently printing) Values: K Offset If faint black colored ghosts appear, try to decrease the value. Available Range: -5 to +5 YMC Offset If faint ghosts in color (yellow, magenta, or cyan) appear, try to decrease...
  • Page 268 Values: Plain Sets the fusing unit temperature in increments of 1. The default settings may not give the best output on all paper types. When the Available Range: -3 to +3 printed paper has curled, try to lower the temperature. When the toner Plain Thick does not fuse on the paper properly, try to increase the temperature.
  • Page 269: Auto Correct

    Color Regi Chart Print Prints a color registration chart. The color registration chart prints a lattice pattern of yellow, magenta, and cyan lines. On the chart, find the values on the right side that are next to the line that is perfectly straight for each of the three colors.
  • Page 270 Purpose: To use toner cartridge of another manufacturer. CAUTION: Using a non-Dell™ toner cartridge may severely damage your printer. The warranty does not cover damages caused by using non-Dell toner cartridges. Values: Does not use toner cartridge of another manufacturer.
  • Page 271: Secure Settings

    To calibrate the touch panel. Fax Line Test NOTE: Fax Line Test feature is not available when the Fax function is disabled. Purpose: To test if the voltage supply from the fax line is sufficient. Secure Settings Use the Secure Settings menu to set a password to limit access to the menus. This prevents items from being changed accidentally.
  • Page 272 Disables the Fax function (the printer will not send or receive faxes). Fax Driver Enable Enables the Fax Driver function. Disable Disables the Fax Driver function (the printer will not send faxes). Scan To Network Enables the Scan To Network function. On (Password) Enables the Scan To Network function, but requires a password.
  • Page 273 Domain Filtering Purpose: To specify whether to only send e-mails to specified domains. NOTE: Set the domains from SMTP Domain Filtering on the Dell Printer Configuration Web Tool. Values: Disables Domain Filtering. Allow Domains Only allows e-mails to be sent to specified domains.
  • Page 274: Usb Settings

    Data Encryption NOTE: Data Encryption feature is available only when the optional hard disk is installed. Purpose: To disable or enable data encryption when using the printer. Values: Encryption Disables encryption of the data. Enables encryption of the data. Encryption Key Sets a key that is required for encryption.
  • Page 275: Default Settings

    Values: Disable Disables the USB interface. Enable Enables the USB interface. Adobe Protocol Purpose: To specify PostScript communication protocol for a parallel interface. You can configure the Adobe Protocol settings for the wired network. The change becomes effective after the printer is turned off and then on again. Values: Auto Used when auto-detecting the PostScript communication protocol.
  • Page 276: Scan Defaults

    High Density Sets the color balance level of high density yellow. Available Range: -3 to +3 Magenta Low Density Sets the color balance level of low density magenta. Available Range: -3 to +3 Med. Density Sets the color balance level of medium density magenta. Available Range: -3 to +3 High Density Sets the color balance level of high density magenta.
  • Page 277: Fax Defaults

    Image Compression Purpose: To specify the image compression level. Values: High Sets the image compression level to High. Normal Sets the image compression level to Normal. Sets the image compression level to Max E-mail Size Purpose: To specify the maximum size of e-mail that can be sent. Values: 2048 KB Sets the maximum size of e-mail that can be sent, in increments of 1 KB.
  • Page 278 Size (210x297mm) mm series (148x210mm) (182x257mm) Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Executive (7.3x10.5") Envelope #10 (4.1x9.5") Monarch Env. (3.9x7.5") DL Env. (110x220mm) C5 Env. (162x229mm) Custom inch series Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") (210x297mm) (148x210mm) (182x257mm) Executive (7.3x10.5") Envelope #10 (4.1x9.5") Monarch Env.
  • Page 279 DL Env. (110x220mm) C5 Env. (162x229mm) Custom Type Plain Plain Thick Covers (106-163g/m Covers Thick (164-216g/m Coated (106-163g/m Coated Thick (164-216g/m Label Envelope Recycled Letterhead Preprinted Prepunched Color Plain S2 Color S2 Plain Thick S2 Recycled S2 Denotes country-specific factory default value. Tray1 Purpose: To specify the paper loaded in tray1.
  • Page 280 Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Executive (7.3x10.5") Custom inch series Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") (210x297mm) (148x210mm) (182x257mm) Executive (7.3x10.5") Custom Type Plain Plain Thick Covers (106-163g/m Covers Thick (164-216g/m Coated (106-163g/m Coated Thick (164-216g/m Recycled Letterhead Preprinted Prepunched Color Plain S2...
  • Page 281 Recycled S2 Denotes country-specific factory default value. NOTE: For more information on supported paper sizes, see "Supported Paper Sizes." Tray2 NOTE: Tray2 feature is available only when the optional 550-sheet feeder is installed. Purpose: To specify the paper loaded in the optional 550-sheet feeder. Values: Display Tray Prompt Enter a check to display a popup message that prompts to set Paper Type...
  • Page 282: Print Menu

    Tray1 Sets tray1 as the first priority. Tray2 Sets the optional 550-sheet feeder as the first priority. Second Sets the MPF as the second priority. Tray1 Sets tray1 as the second priority. Tray2 Sets the optional 550-sheet feeder as the second priority. Third Sets the MPF as the third priority.
  • Page 283: Public Mailbox

    Use Driver Settings Sets the quantity of prints specified on the printer driver. Print Prints the selected job. Print and Delete Deletes the document after it is printed. Delete Deletes the specified document from print memory. Public Mailbox NOTE: Public Mailbox feature is available only when is set to or the optional hard disk is installed.
  • Page 284: Secure Fax Receive

    Values: Select User ID Enter the password you specified on the printer driver. Select a Job Selects a job to print. Select All Selects all the documents stored for this User ID. Print Prints the selected job. Print and Delete Deletes the document after it is printed.
  • Page 285 Size mm series (210x297mm) (148x210mm) (182x257mm) Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Executive (7.3x10.5") Envelope #10 (4.1x9.5") Monarch Env. (3.9x7.5") DL Env. (110x220mm) C5 Env. (162x229mm) Custom inch series Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") (210x297mm) (148x210mm) (182x257mm) Executive (7.3x10.5") Envelope #10 (4.1x9.5") Monarch Env.
  • Page 286 DL Env. (110x220mm) C5 Env. (162x229mm) Custom Type Plain Plain Thick Covers (106-163g/m Covers Thick (164-216g/m Coated (106-163g/m Coated Thick (164-216g/m2) Label Envelope Recycled Letterhead Preprinted Prepunched Color Plain S2 Color S2 Plain Thick S2 Recycled S2 Tray1 The paper is fed from tray1. Tray2 The paper is fed from the optional 550-sheet feeder.
  • Page 287: Quality Tab

    Lighten +1 Works well with dark documents. Lighten +2 Lighten +3 2 Sided Copying Purpose: To specify whether to make duplex copy and select the binding position. Values: 1 → 1 Sided Prints on one side of a sheet of paper. 1 →...
  • Page 288: Output Tab

    Color Saturation Purpose: To adjust the amount of colors to make the colors darker or lighter than the original. Values: High Increases the color saturation to brighten the color of the copy. Normal The color saturation is the same as the original. Decreases the color saturation to lighten the color of the copy.
  • Page 289 B5→A5 122% A5→B5 141% A5→A4 200% inch series 100% Ledger→Letter Legal→Letter 129% Statement→Letter 154% Statement→Legal 200% Original Size Purpose: To specify the default document size. Values: mm series Auto A4 (210x297mm) A5 (148x210mm) B5 (182x257mm) Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Executive (7.3x10.5") inch series Auto...
  • Page 290: Scan Menu

    B5 (182x257mm) Executive (7.3x10.5") Denotes country-specific factory default values. NOTE: When is selected, the printer assumes that the document size is the size of the print media loaded in tray1 or the Auto MPF. 2-Up Purpose: To print two original pages to fit onto one sheet of paper. Values: Does not perform 2-up printing.
  • Page 291: Scan Options

    To save scanned data on a computer. The Scan to Application feature allows you to import scanned data from the printer to a computer connected via a USB cable. The computer must have ScanButton Manager installed to receive the data. See "Scan Options" for more details about the various scan options you can set for the scan. Purpose: To save the scanned image to a USB memory attached to the printer.
  • Page 292 Values: 1 Sided Scans one side of a document. 2 Sided Long Edge Binding Scans both sides of a document bound by the long edge. Short Edge Binding Scans both sides of a document bound by the short edge. File Format Purpose: To specify the file format to save the scanned image.
  • Page 293 To adjust the amount of colors to make the contrast of colors darker or lighter than the original. Values: High Adjusts the amount of colors to make the contrast of colors darker than the original. Medium Does not adjust the amount of colors to make the contrast of colors darker or lighter than the original.
  • Page 294: Wsd Scan

    Denotes country-specific factory default values. Margin Purpose: To specify the top, bottom, right, left, and middle margins of the scanned image. Values: Top / Bottom 0.1 inch (2 mm Sets the value in increments of 0.1 inch (1 mm). Available Range: 0.0–2.0 inches (0–50 mm) Left / Right 0.1 inch (2 mm...
  • Page 295: E-Mail

    Event Scan Sends the scanned image to the computer according to the chosen event. Which application each event is associated ScanToPrint with depends on the setting on the computer. ScanToEmail ScanToFax ScanToOCR E-mail Use the E-mail to configure a variety of e-mail features. See "Scan Options" for details about the Quality and Options tab.
  • Page 296 Darken / Lighten Purpose: To adjust the density to make the copy darker or lighter than the original. Values: Darken +3 Works well with light documents or faint pencil markings. Darken +2 Darken +1 Normal Works well with standard typed or printed documents. Lighten +1 Works well with dark documents.
  • Page 297: Options Tab

    Does not send a fax at a later time. Sets the fax transmission start time when sending a fax at a specified time. NOTE: A maximum of 19 delayed fax jobs can be stored in the Dell C3765dnf Multifunction Color Laser Printer. Polling Receive Purpose: To receive faxes from the remote fax machine when you want to receive it.
  • Page 298 Change File Purpose: To change the file you want to print. Output Color Purpose: To select color or black and white printing. Values: Full Color Prints in color mode. Black & White Prints in black and white mode. Select Tray Purpose: To specify the input tray.
  • Page 299 (210x297mm) (148x210mm) (182x257mm) Type Plain Plain Thick Covers (106-163g/m Covers Thick (164-216g/m Coated (106-163g/m Coated Thick (164-216g/m Envelope Recycled Letterhead Prepunched Color Plain S2 Color S2 Plain Thick S2 Recycled S2 Tray1 The paper is fed from tray1. Tray2 The paper is fed from the optional 550-sheet feeder. Denotes country-specific factory default value.
  • Page 300: Id Card Copy

    Values: Prints one page on one side of a sheet of paper. 2-Up Prints two pages on one side of a sheet of paper. 4-Up Prints four pages on one side of a sheet of paper. Options Tab Purpose: To set other print options. Collation Purpose: To specify whether to sort the job.
  • Page 301: Panel Lock

    Values: Sharpness For details about each menu, see "Copy Menu." Color Saturation Panel Lock This feature prevents unauthorized personnel from changing the settings made by the administrator. For regular printing, items can be selected from the menu and printer settings remain unchanged. For regular printing, items can be configured using the printer driver.
  • Page 302: When Using The Operator Panel

    The following menu parameters are exceptions and are not reset. • Network settings • Panel Lock settings and password • Function Enabled settings (Copy, E-mail, Fax, Scan To Network, Scan To Application, PC Scan, Scan To USB, USB Direct Print) and passwords •...
  • Page 303: Print Media Guidelines

    Print Media Guidelines Print media refers to paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes selecting and caring for print media. NOTE: Use only laser print media.
  • Page 304: Recommended Paper

    Fiber Content Most high-quality xerographic paper is made from 100 % chemically pulped wood. Paper containing fibers such as cotton may lead to degraded paper handling. Recommended Paper To ensure the best print quality and feed reliability, use 75 g/m (20 lb) xerographic paper.
  • Page 305: Selecting Pre-Printed Media And Letterheads

    Selecting Pre-Printed Media and Letterheads When selecting pre-printed and letterhead paper for the printer: • Use grain long paper for best results. • Use only forms and letterheads printed using an offset lithographic or engraved printing process. • Select paper that absorb ink, but does not bleed. •...
  • Page 306: Labels

    • Adjust the guide to fit the width of the envelopes. • To load an envelope into the MPF, insert the envelope with the flaps closed or open and the short-edge of the envelope facing into the printer. The print side must be facing up. •...
  • Page 307: Storing Print Media

    • Do not use label sheets that have adhesive to the edge of the sheet. It is recommended that zone coating of the adhesive is done at least 1 mm (0.04 inches) away from edges. Adhesive material contaminates your printer and could void your warranty.
  • Page 308: Supported Paper Types

    For Plain and Label paper, you can set the paper density by selecting the Paper Density (Light or Normal) under Maintenance from the operator panel, Tool Box, or Dell™ Printer Configuration Web Tool. Once you set the Paper Density settings, the printer uses the settings for Plain and Label paper.
  • Page 309: Loading Print Media

    Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading any print media, identify the recommended print side of the print media. This information is usually indicated on the print media package. Capacity Tray1 and the optional 550-sheet feeder (tray2) can hold: •...
  • Page 310: Loading Print Media In The Mpf

    Print media source Print side Page orientation Tray1 and optional 550-sheet Letterhead enters the printer Face down feeder last Letterhead enters the printer Face down last Loading Print Media in the MPF 1 Gently pull open the MPF cover. Loading Print Media...
  • Page 311 2 Extend the extension tray as necessary. 3 Slide the width guides to the edge of the tray. The width guides should be fully extended. 4 Insert all media facing up and top edge first into the MPF. NOTE: Do not force the print media into the MPF. Loading Print Media...
  • Page 312: Loading An Envelope In The Mpf

    5 Slide both width guides until they rest lightly against the edge of the print media stack. NOTE: Do not force the print media into the MPF. 6 On the touch panel, select Size. 7 Select until the desired paper size appears, and then select the size. 8 Select Type.
  • Page 313: Envelope #10, Monarch, Or Dl

    Envelope #10, Monarch, or DL Load the envelopes short edge feed with the flaps closed and the print side up. Ensure that the flaps come at the left when you face towards the printer. Load the envelopes short edge feed with the flaps open or closed and the print side up. Ensure that the flaps come at the bottom with the flaps open or at the top with the flaps closed when you face towards the printer.
  • Page 314: Using The Mpf

    Using the MPF • Load only one size and type of print media during a single print job. • To achieve the best possible print quality, use only high-quality print media that is designed for use in laser printer. For more guidelines on print media, see "Print Media Guidelines." •...
  • Page 315: Printing, Copying, Scanning, And Faxing

    Printing, Copying, Scanning, and Faxing 19 Printing..................315 20 Copying ..................329 21 Scanning..................341 22 Faxing..................369...
  • Page 317: Printing

    Printing This chapter covers tips for printing, how to print certain information from your printer, and how to cancel a job. Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media." Avoiding Paper Jams CAUTION: Before buying large quantities of any print media, it is recommended that you try a sample first.
  • Page 318: Canceling A Print Job

    Canceling a Print Job There are several methods for canceling a job. • Canceling a Job From the Operator Panel • Canceling a Job From a Computer Running Windows Canceling a Job From the Operator Panel To cancel a job after it has started printing: 1 Press the (Cancel) button or Select Delete.
  • Page 319: Duplex Printing

    5 Press the <Delete> key. Duplex Printing Duplex printing (or two-sided printing) allows you to print on both sides of a sheet of paper. For sizes that are acceptable for duplex printing, see "Supported Paper Sizes." Duplex Printing With Duplex Unit 1 Click Start→...
  • Page 320: Using The Stored Print Feature

    Flip on Long Edge Assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long-edge binding for portrait and landscape pages: Portrait Landscape Flip on Short Edge Assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
  • Page 321: Overview

    Overview The stored printing feature includes the following job types. Secure Print You can temporarily store print jobs secured with a password in the memory or hard disk. Users with the password can print them from the operator panel. This feature can be used to print confidential documents. A stored print job will be deleted after you print it or at a designated time.
  • Page 322: Procedures For Printing Stored Print

    Proof Print The collated print job is stored in the memory or hard disk, but a single copy is printed automatically so you can check the print result. If you do not have problems with the print result, you can choose to print more copies. This prevents large number of misprinted copies from being printed at one time.
  • Page 323: Printing From Usb Memory

    3 Select a job types such as Secure Print, Private Mailbox, Public Mailbox, or Proof Print. A list of user ID appears. 4 Select until the desired user ID appears, and then select that user ID. NOTE: Secure Print and Private Mail Box Print require specifying a password for confidentiality. If you select Public Mail Box Print or Proof Print, proceed to step 6.
  • Page 324: Supported File Formats

    The front USB port of the printer is designed for USB 2.0 devices. You must use only an authorized USB memory with an A plug type connector. Use only a metal shielded USB memory. A plug type Supported File Formats Files in the following file formats can be printed directly from a USB memory.
  • Page 325: Printing With Web Services On Devices (Wsd)

    NOTE: Color printing is secured with a password if the Function Enabled setting for is set to USB Direct Print . If you set and the Function Enabled setting for On (Color Password) Output Color Full Color , you will need to enter the four digit password after pressing USB Direct Print On (Color Password) (Start) button.
  • Page 326: Installing A Printer Driver Using The Add Printer Wizard

    Installing a Printer Driver Using the Add Printer Wizard 1 Click Start→ Devices and Printers (Start→ Control Panel→ Hardware and Sound→ Printers for Windows Vista and Windows Server 2008). For Windows 8 and Windows Server 2012: Under Desktop mode, right-click the bottom left corner of the screen, and then click Control Panel → Hardware and Sound (Hardware for Windows Server 2012)→...
  • Page 327: Printing With Airprint

    1 Ensure that the printer is connected to the network. 2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. For more information, see "Setting Up the Dell Printer Configuration Web Tool" and "Starting the Dell Printer Configuration Web Tool."...
  • Page 328: Registering The Printer To Your Google Account

    "Setting Up the Dell Printer Configuration Web Tool" and "Starting the Dell Printer Configuration Web Tool." 2 When the Dell Printer Configuration Web Tool opens, go to the pages in the Print Server Settings tab. Click Port Settings. In Port Status, select the On check box for Google Cloud Print.
  • Page 329: Printing A Report

    If you cannot change a setting from the application, use the operator panel, Tool Box or the Dell Printer Configuration Web Tool. Changing a system setting from the operator panel, Tool Box or from the Dell Printer Configuration Web Tool makes that setting the user default.
  • Page 330 To change the paper type and size, choose Tray Management from the topics list. To change the ColorTrack settings, choose Print Volume from the topics list, and then select the Dell ColorTrack tab. To copy your system settings to another printer on the network, choose Copy Printer Settings from the topics list, and then type the other printer's IP address.
  • Page 331: Copying

    Copying NOTE: If the Function Enabled setting for is set to , you need to enter the four digit password to use Copy On (Password) the copy function. If the Function Enabled setting for is set to , the copy function is disabled and the menu is not Copy displayed on the screen.
  • Page 332: Making Copies From The Document Glass

    Making Copies From the Document Glass NOTE: A computer connection is not required for copying. NOTE: Remove any documents from the DADF before copying from the document glass. NOTE: Contaminants on the document glass may cause black spots on the copy output. For best results, clean the document glass before use.
  • Page 333: Making Copies From The Dadf

    5 Select Copy. To customize the copy settings such as Output Color, Select Tray, and Darken / Lighten, see "Setting Copy Options." To clear the option settings, press the (All Clear) button. NOTE: The copy options automatically return to their default status after the auto clear timer is expired. 6 Enter the number of copies from 1 to 99 using the number pad.
  • Page 334: Setting Copy Options

    Setting Copy Options Set the following options for the current copy job before pressing the (Start) button to begin copying. For details about making copies, see "Making Copies From the Document Glass" and "Making Copies From the DADF." NOTE: The copy options automatically return to their default status after the auto clear timer is expired. Options on each tab are below: •...
  • Page 335: Darken / Lighten

    NOTE: Tray2 is only available when the optional 550-sheet feeder is installed. NOTE: When is displayed as the paper size and type in the MPF, you can select the paper size and type from this menu. For details, see "Select Tray." Darken / Lighten To adjust the contrast to make the copy darker or lighter than the original: 1 Select Darken / Lighten.
  • Page 336: Original Type

    Original Type To select the copy image quality: 1 Select the Quality tab, and then select Original Type. 2 Select the desired setting, and then select OK. Photo & Text* Used for documents with both photos and text. Text Used for documents with text. Photo Used for documents with photos.
  • Page 337: Collation

    Collation To sort the copy output: For example, if you make two copies of three page documents, one complete three page document will be printed followed by the second complete document: NOTE: You can collate more pages when the optional memory module or hard disk is installed. 1 Select the Output tab, and then select Collation.
  • Page 338: Original Size

    (mm series) 100%* 70% (A4→A5) 81% (B5→A5) 122% (A5→B5) 141% (A5→A4) 200% * Denotes the factory default setting. selecting , or NOTE: You can also specify the value in increments of 1 percent from 25 to 400 by entering a value using the number pad.
  • Page 339 2-Up To print two original images to fit onto one sheet of paper: Auto: Manual: Automatically Reduces the reduces the pages in the pages to fit in custom size one page. depending on the setting of the Reduce / Enlarge menu.
  • Page 340: Margin

    Margin To specify the margins of the copy: 1 Select the Output tab. 2 Select until Margin appears, and then select Margin. 3 Select , or use the number pad to enter the desired value. Top / Bottom 0.2 inch* (4 mm*) Specify the value in increments of 0.1 inch (1 mm).
  • Page 341: Changing The Default Settings

    Changing the Default Settings The default settings of the copy menu options such as Output Color, Select Tray, and Darken / Lighten can be set to the most frequently used modes. When you copy a document, the specified default settings are used unless they are changed by using the operator panel. To create your own default settings: 1 Press the (Information) button.
  • Page 342 Copying...
  • Page 343: Scanning

    For details, see "Function Enabled." Scanning Overview Use your Dell™ C3765dnf Multifunction Color Laser Printer to turn pictures and text into editable images on your computer. The Dell C3765dnf Multifunction Color Laser Printer provides several ways to scan your document. There are two main scanning types.
  • Page 344 Icons on the Dell ScanCenter bar represent the programs that are limited to PaperPort and to Dell ScanCenter. To scan and send an item to a program, click the program icon and then scan the item. Dell ScanCenter automatically starts the selected program when the scan is complete.
  • Page 345: Scanning From The Operator Panel - Scan To Application

    OK. For Microsoft Windows: NOTE: Once you select Dell C3765dnf Color MFP ScanButton Manager with the Always use this program for this action check box selected, Dell C3765dnf Color MFP ScanButton Manager will automatically open without selecting an application. NOTE: You must use ScanButton Manager on your computer to change the settings for scanning.
  • Page 346: Scanning From The Operator Panel - Wsd Scan

    For Microsoft Windows: For Apple Macintosh: Scanning from the Operator Panel - WSD Scan If the printer is connected to a computer via network using WSD (Web Services on Devices), you can use the WSD Scan function to send scanned images to a computer. NOTE: To use WSD Scan, you need to setup connection using WSD.
  • Page 347: Procedures For Wsd Scan

    Click Desktop→ Scan Settings→ Select... In the Available Scanners dialog box, select TWAIN: Dell C3765dnf Color MFP, and then click OK. 5 Make sure that Display scanner dialog box check box is selected on the Scan or Get Photo panel.
  • Page 348 For Microsoft Windows: For Apple Macintosh: NOTE: The screen image may vary depending on the operating system. 7 In the Basic Scanning tab, set the desired preferences, and click Preview to display the preview image. NOTE: The Preview feature cannot be used when performing duplex (two-sided) scanning from the DADF. 8 Adjust the settings in the Image Quality and Image Option tabs.
  • Page 349: Scan Settings Tool

    To open the Scan Settings Tool: For Microsoft Windows: Click Start→ Program→ Dell Printers→ Dell C3765dnf Multifunction Color Laser Printer→ Scan Settings Tool. For Apple Macintosh: Click Settings on the main scanning window of the Dell C3765dnf Color MFP window.
  • Page 350: Password Setting

    Search Criteria Dialog Box (Windows only) • Subnet Address Enter the subnet address. • IPv4: Broadcast Address such as "192.168.1.255" • IPv6: Multicast Address such as "ff02::1" • Search Time Specify a time period for searching a scanner. • Community Name Enter the SNMPv1/v2 community name.
  • Page 351: Scanning Using The Windows Image Acquisition (Wia) Driver

    For Apple Macintosh: • Password for Scanner Enter the password. Scanning Using the Windows Image Acquisition (WIA) Driver Your printer also supports the WIA driver for scanning images. WIA is one of the standard components provided by Microsoft Windows XP and later operating systems and works with digital cameras and scanners. Unlike the TWAIN driver, the WIA driver allows you to scan an image and easily manipulate those images without using additional software.
  • Page 352 3 Click File→ From Scanner or Camera (Paint button→ From scanner or camera for Windows 7, Windows 8, Windows Server 2008 R2, and Windows Server 2012). USB or LAN The Scan using Dell C3765dnf Color MFP ( ) window appears. NOTE: The screen image may vary depending on the operating system.
  • Page 353: Scanning To A Pc Or Server Via Smb/Ftp

    4 Click Next to display the Choose Scanning Preferences page. NOTE: The screen image may vary depending on the operating system. 5 Select your desired type of picture, paper source, and paper size, and click Next. 6 Enter a picture name, select a file format, and specify the desired location to save the scanned document. 7 Click Next to start scanning.
  • Page 354: Procedures

    Required operating systems: For FTP: NOTE: For information on how to configure the FTP service, refer to the manual provided with the software. NOTE: Microsoft Windows Server 2003, Windows XP, Windows Vista, Mac OS X 10.3.9/10.4.11/10.5 support IPv4 only. • Microsoft Windows XP Professional FTP service of Microsoft Internet Information Services 5.1 •...
  • Page 355: Setting A Login Name And A Password (Smb Only)

    3 "Setting a Destination Using an Address Book" 4 "Sending the Scanned File on the Network" Setting a Login Name and a Password (SMB Only) The Scan to Network feature requires a user login account with a valid and non-empty password for authentication. Confirm a login user name and password.
  • Page 356: Creating A Shared Folder (Smb Only)

    2 Click Change PC settings. 3 Click Users. 4 Click Create a Password and add in a password for your user login account. For Mac OS X 10.3.9: 1 Click System Preferences→ Accounts. 2 Enter a password for your user login account in Password. 3 Re-enter the password in Verify.
  • Page 357 NOTE: To add sub-folders, create new folders in the shared folder you have created. For example: Folder name: MyShare Second-level folder name: MyPic , Third-level folder name: John You should now see MyShare\MyPic\John in your directory. For Microsoft Windows XP Professional: 1 Create a folder in the desired directory on your computer (Example of folder name, MyShare) and double-click the folder.
  • Page 358 5 Right-click the folder, and then select Properties. The Properties dialog box appears. 6 Select the Sharing tab, and then select Share this folder. 7 Enter a shared name in the Share name box. NOTE: Write down this shared name because you will use this name in the next setting procedure. 8 Click on Permissions to create a write permission for this folder.
  • Page 359 12 Click on the user login name that you have just entered. Select Full Control check box. This will grant you permission to send the document into this folder. 13 Click OK. NOTE: To add sub-folders, create new folders in the shared folder you have created. For example: Folder name: MyShare Second-level folder name: MyPic...
  • Page 360 5 Enter a shared name in the Share name box. NOTE: Write down the shared name as you need to use this name in the next setting procedure. 6 Click on Permissions to create a write permission for this folder. 7 Click Add.
  • Page 361: Setting A Destination Using An Address Book

    7 Click Done. Setting a Destination Using an Address Book You can register the connection details for SMB and FTP server in the address book using Dell Printer Configuration Web Tool or Address Book Editor. Before beginning to setup a destination, make sure you have the IP addresses you need such as printer and computer.
  • Page 362 4 Write down the IP Address xxx.xxx.xxx.xxx. Using Dell Printer Configuration Web Tool 1 Open a web browser. 2 Type in the IP address of the printer in the address bar, and press the <Enter> key. The web page of the printer appears.
  • Page 363 Server Address page appears. To fill in the fields, enter the information as follows: (1) Name Enter a friendly name that you want it to appear on the Server address book. (2) Server Type Select FTP if you store document on a FTP server. Select SMB if you store documents in a shared folder on your computer.
  • Page 364 Using Address Book Editor 1 Click Start→ All Programs→ Dell Printers→ Dell C3765dnf Multifunction Color Laser Printer→ Address Book Editor. 2 Click Tool→ New (Device Address Book)→ Server. For Microsoft Windows: For Apple Macintosh: Server Address dialog box appears. Scanning...
  • Page 365 For Microsoft Windows: For Apple Macintosh: To fill in the fields, enter the information as follows: (1) Name Enter a friendly name that you want it to appear on the Server address book. (2) Server Type Select Computer if you store documents in a shared folder on your computer. Select Server if you store documents on a FTP server.
  • Page 366: Sending The Scanned File On The Network

    (5) Path Enter the subdirectory path where you want the scanned document to be stored. Ensure that the subdirectory path is already created in the shared folder or FTP server. (6) Login Name Enter the user account name to allow access to a shared folder on your computer or to a FTP server. •...
  • Page 367: Specifying A Folder To Save The Scanned Image

    NOTE: If the USB memory is formatted in a file system other than above, the printer may not recognize that the USB memory is attached. NOTE: A USB memory with authentication feature and some brands of USB memories cannot be used with this printer. Procedures To store the scanned images to a USB memory: NOTE:...
  • Page 368: Sending An E-Mail With The Scanned Image

    • Start to send e-mail with the scanned file Setting an E-Mail Alert 1 From the Dell Printer Configuration Web Tool, click E-Mail Alert. The E-Mail Server Settings page appears. 2 Specify the settings for E-Mail Alert as follows: Primary SMTP Gateway: Enter the IP address of the e-mail server.
  • Page 369: Registering A New E-Mail Address

    Registering a New E-Mail Address 1 From the Dell Printer Configuration Web Tool, click Address Book, and then click the E-Mail Address tab. 2 Click Create. The E-Mail Address page for registering a new e-mail address appears. 3 Enter the following: •...
  • Page 370 4 Specify scan options such as Output Color, Resolution, 2 Sided Scanning, and File Format on the Quality and Options tabs. For details, see "File Format." 5 Press the (Start) button to begin sending e-mail. Scanning...
  • Page 371: Faxing

    Faxing NOTE: If the Function Enabled setting for is set to , you need to enter the four digit password to use On (Password) the fax function. If the Function Enabled setting for is set to , the fax function is disabled and the menu is not displayed on the touch panel.
  • Page 372: Setting Your Country

    Setting Your Country 1 Press the (Information) button. 2 Select the Tools tab, and then select Admin Settings. 3 Select until Fax Settings appears, and then select Fax Settings. 4 Select Fax Line Settings. 5 Select until Country appears, and then select Country. 6 Select the country where the printer is used, and then select OK.
  • Page 373: Changing The Clock Mode

    10 Select Date. 11 Select or enter the date using the number pad. 12 Select Time. 13 Enter the time using the number pad. 14 Select OK. To return to the Information screen, press the (All Clear) button. NOTE: The printer beeps and does not allow you to proceed to the next step if a wrong number is entered. Changing the Clock Mode You can set the current time using either the 12-hour or the 24-hour format.
  • Page 374: Specifying The Fax Settings Options

    Specifying the Fax Settings Options Changing the Fax Settings Options 1 Press the (Information) button. 2 Select the Tools tab, and then select Admin Settings. 3 Select until Fax Settings appears, and then select Fax Settings. 4 Select the desired menu. 5 Select the desired setting or enter a value.
  • Page 375 Option Description Incoming Receive Mode You can select the default fax receiving mode. Defaults • Telephone (manual receive mode): Automatic fax reception is turned off. You can receive a fax by picking up the handset of the external telephone and then pressing the remote receive code, or by selecting Manual Receive On Hook...
  • Page 376 Option Description Sent Fax Fwd You can set your printer to forward incoming faxes to another fax number, or forward them to an e-mail address. When a fax arrives at your printer, it is stored in the memory. Then, the printer dials the fax number you have specified in Forwarding Number or sends an e-mail to the address you have specified in...
  • Page 377 Option Description Prefix Dial You can specify whether or not to set a prefix dial number. When you set Prefix Dial , the number set in Prefix Dial Number dials before any auto dial number is started. It is useful for accessing the Private Automatic Branch Exchange (PBX).
  • Page 378: Advanced Fax Settings

    13 Turn off the printer, and turn it on again to apply the settings. Advanced Fax Settings NOTE: The advanced fax settings are only meant for advanced users. Incorrect settings may damage the printer. If you are experiencing fax send or receive errors, there is an advanced fax settings menu which you can access and change the settings accordingly.
  • Page 379: Sending A Fax

    5 When the message Ready to Start appears, select OK to start diagnosing the FAX connection. One of the following diagnosing result is displayed. Diagnosing result Description The telephone line cord is not connected. Make sure that the Connection not Detected telephone line cord is securely connected.
  • Page 380: Adjusting The Document Resolution

    To fax a document from the document glass: 1 Open the document cover. 2 Place the document facing down on the document glass and align it with the registration guide on the top left corner of the glass. 3 Adjust the document resolution. (For details, see "Adjusting the Document Resolution.") 4 Close the document cover.
  • Page 381: Adjusting The Document Contrast

    3 Select Resolution. 4 Select the desired setting, and then select OK. Standard* Used for documents with normal sized characters. Fine Used for documents containing small characters or thin lines or documents printed using a dot-matrix printer. Super Fine Used for documents containing extremely fine detail. The super fine mode is enabled only if the remote machine also supports the Super Fine resolution.
  • Page 382: Sending A Fax Manually

    3 Select Fax. 4 Adjust the document resolution to suit your fax needs. (For details, see "Adjusting the Document Resolution." For adjusting the contrast, see "Adjusting the Document Contrast.") 5 To select a fax number, do one of the followings : •...
  • Page 383: Confirming Transmissions

    NOTE: Pressing the (Start) button does not start sending a fax when the available time is set or the Fax function is locked. (For details, see "Set Available Time" for the Available time and "Function Enabled" for the Fax function.) Confirming Transmissions When the last page of your document has been sent successfully, the printer beeps and returns to the standby mode.
  • Page 384: Sending A Fax From The Driver (Direct Fax)

    Windows or "Installing the Drivers and Software" for Macintosh.) 1 Open the file you want to send by fax. 2 Open the print dialog box from the application, and then select Dell C3765dnf Color MFP Fax. 3 Click Preferences in Windows, or select FAX Setting in Macintosh.
  • Page 385 For Apple Macintosh: 4 When the setting dialog box appears, specify the following settings. NOTE: The settings done here are only applied to a single fax job. For Microsoft Windows: For Apple Macintosh: Faxing...
  • Page 386 a. Transmission image quality Purpose: To set the output quality. Values: Standard For documents with normal sized characters. High Quality* For documents containing small characters or thin lines or documents printed using a dot- matrix printer. Super-high image quality For documents containing extremely fine detail. The super fine mode is enabled only if the remote machine also supports Super Fine resolution.
  • Page 387 Sender Name Purpose: To enter a sender’s name that will be printed on the fax cover page. The sender’s name can be up to 30 characters. If it exceeds 30 characters, only the first 30 characters will be printed. 5 For Windows, click OK to close the Printing Preferences dialog box, and then click Print. For Macintosh, click Print.
  • Page 388: Receiving A Fax

    Look Up Phone Book: Displays a list of fax numbers that are saved in the file specified for My Phone Book file. • Look Up Device Data: Displays a list of fax numbers that are saved in the Phone Book on the Dell C3765dnf Multifunction Color Laser Printer. •...
  • Page 389: Receiving A Fax Manually In The Telephone Mode

    To change the interval at which the printer goes into the fax mode after receiving an incoming call, see "Available Fax Settings Options." Receiving a Fax Manually in the Telephone Mode You can receive a fax by picking up the handset of the external telephone and then pressing the remote receive code (see "Available Fax Settings Options").
  • Page 390: Polling Receive

    You can store up to 200 frequently dialed numbers in speed dial locations (001–200). When the speed dial job specified in the delayed fax or redial exists, you cannot change the speed dial number from the operator panel or Dell Printer Configuration Web Tool. Faxing...
  • Page 391: Setting Speed Dial

    Setting Speed Dial 1 Press the (Information) button. 2 Select the Tools tab, and then select Admin Settings. 3 Select until Phone Book appears, and then select Phone Book. 4 Select Individuals. 5 Select until the desired speed dial number between 1 and 200 appears and then select that number. To jump to a specific speed dial number, enter the desired number and then # using the number pad.
  • Page 392: Group Dialing

    Group Dialing If you frequently send the same document to several destinations, you can create a group of these destinations and set them under a one-digit group dial location. This enables you to use a group dial number setting to send the same document to all the destinations in the group.
  • Page 393: Sending A Fax Using Group Dial (Multi-Address Transmission)

    11 Select OK. To delete an existing group dial number, select the group dial number, and then select Remove. If you want to edit another group dial number, repeat steps 5 to 11. To return to the Information screen, press the (All Clear) button.
  • Page 394: Other Ways To Fax

    5 Press the (Start) button to begin sending the fax. Other Ways to Fax Using the Secure Receiving Mode You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on the secure fax mode using the Secure Receive option to restrict printing out all of the received faxes when the printer is unattended.
  • Page 395: Using An Answering Machine

    Using an Answering Machine To the Printer Line Telephone Phone wall jack Answering Device You can connect a telephone answering device (TAD) directly to the back of your printer as shown above. • Set your printer to the Ans Machine/Fax and set Auto Receive Ans/Fax to specify the time for the TAD.
  • Page 396: Changing Setting Options

    This list shows the status of pending faxes. You may print this list to confirm your changes after changing any settings. This report shows the total number of pages printed. The report will be titled Dell ColorTrack Print Meter Report.
  • Page 397: Know Your Printer

    Know Your Printer 23 Understanding Your Printer Software ........397 24 Printing Using ColorTrack (External Authentication) ..413 25 Using the Server Address Book and Server Phone Book ... 421 26 Using Digital Certificates ............423 27 Understanding Fonts ..............435 28 Understanding Printer Messages ..........
  • Page 399: Understanding Your Printer Software

    Dell™ Supplies Management System You can launch the Dell Supplies Management System dialog box from the All Programs menu or the desktop icon. You can order consumables by phone or from the web. 1 Click Start→ All Programs→ Dell Printers→ Additional Color Laser Software→ Dell Supplies Management System.
  • Page 400: Printer Utility Software

    Quick Launch Utility is only supported on Microsoft Windows To use the Quick Launch Utility, select to install the Quick Launch Utility when you install the Dell software. To install the Dell software, follow the instructions below. Software and Documentation 1 Insert the disc into your computer and click setup_assist.exe to start Easy Setup...
  • Page 401: Status Window

    PaperPort or other programs on your computer without running the PaperPort program first. For more information about using Dell ScanCenter, refer to "Dell ScanCenter" or PaperPort's Help menu.
  • Page 402: Adding And Editing Entries To The Address Books

    There are following three ways to add or edit entries to the address books: • Operator panel of the printer • Address Book Editor • Dell Printer Configuration Web Tool Functions Features Types of Address Books Entry Registration Operator Panel on...
  • Page 403 Using Operator Panel of the Printer You can directly enter the fax numbers on the operator panel. NOTE: For information on how to add a new entry, see "Setting Speed Dial." Using Address Book Editor You can use Address Book Editor installed on your computer to add or edit entries. Address Book Editor is synchronized with the address books of your printer and updated simultaneously as you save changes to the entries in Address Book Editor.
  • Page 404 When the address book entries are updated, it synchronizes with the printer and updates the address books of your printer simultaneously. Using Dell Printer Configuration Web Tool You can use Dell Printer Configuration Web Tool using a general web browser. NOTE: For information on how to add a new entry, see "Address Book."...
  • Page 405: Status Monitor Widget For Macintosh

    Macintosh and the printer. Status Monitor Widget Feature • Monitoring Dell Printers Allows you to check the status of Dell printers currently connected to your Macintosh • Receiving Alerts Alerts you to problems, such as paper jams or low toner •...
  • Page 406: Printer Status Window

    2 Click the Plus (+) sign to display the Widget Bar. 3 Click the icon of Status Monitor in the Widget Bar. The Printer Status window appears. NOTE: If the message Select a printer is displayed, select your printer in Preferences. (For more information on Preferences, see "Preferences.") Closing the Status Monitor Widget 1 Click the Close (x) button in the upper-left corner of the Printer Status window.
  • Page 407: Order Window

    The Order window appears when low toner is detected. Order Online • Visit Dell printer supplies ordering web site hyperlink Click the Visit Dell printer supplies ordering web site hyperlink to access the web site for ordering Dell printer supplies. Understanding Your Printer Software...
  • Page 408: Preferences

    • URL list Displays a list of available URLs where you can order Dell printer supplies. Select a URL address to use when the Visit Dell printer supplies ordering web site hyperlink is clicked. Order By Phone • Phone number list Displays a list of available phone numbers that you can call to order Dell printer supplies.
  • Page 409: Status Monitor Console For Linux

    Linux and the printer. Status Monitor Console Feature • Monitoring Dell Printers Allows you to check the status of Dell printers currently connected to your Linux. • Receiving Alerts Alerts you to problems, such as paper jams or low toner.
  • Page 410: Starting The Status Monitor Console

    Click this button to open the Settings window. Details button Click this button to open the Printer Status window. If a non-supported printer is selected, it opens the Dell Printer Configuration Web Tool. For details on the Dell Printer Configuration Web Tool, see "Dell™ Printer Configuration Web Tool."...
  • Page 411: Printer Status Window

    Order Online • Order Supplies Online button Click this button to access the web site for ordering Dell printer supplies. This button appears when the amount of toners becomes less than 30%. Refresh button Click this button to update the status of the printer.
  • Page 412: Dell Supplies Management System Window

    Click this button to open the procurement and support web site. • Select Reorder URL Displays a list of available URLs where you can order Dell printer supplies. Select a URL address to use when the Order Supplies Online button is clicked. •...
  • Page 413: Service Tag Window

    Dell and the Environment Click the hyperlink to access the web site about recycling. Close button Click this button to close the Dell Supplies Management System window. Service Tag Window 1 Enter the Dell printer service tag. NOTE: For information on the service tag, see "Express Service Code and Service Tag."...
  • Page 414 Enter the Community name of SNMP in the Community Name text box. Order URL • Select Reorder URL The selected URL address is set as default web site for the Select Reorder URL in the Dell Supplies Management System window. Understanding Your Printer Software...
  • Page 415: Colortrack Settings

    . All print jobs Auto Color To Mono Print are printed in black and white even when color is specified. For details, see "Auto Color To Mono Print." ColorTrack Settings To print using Dell™ ColorTrack, configure the following settings. • "Dell ColorTrack" •...
  • Page 416: Authentication System

    When Using the Operator Panel You can specify only the settings of ColorTrack Mode, Non Registered User, and ColorTrack Error Report using the operator Panel. 1 Press the (Information) button. 2 Select the Tools tab, and then select Admin Settings. 3 Select until System Settings appears, and then select System Settings.
  • Page 417: Kerberos Server

    When Using the Dell Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool. " 2 Select Print Server Settings.
  • Page 418: Ldap Server

    When using LDAPS or certificate verification, you must set the LDAP server or import an external certificate. For more information, see "Using Digital Certificates." When Using the Dell Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. Open the web browser.
  • Page 419: Ldap Authentication

    Wait LDAP Server Limit. The change becomes effective after the printer is turned off and then on again. LDAP Authentication Specify the LDAP server authentication method. When Using the Dell Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. Open the web browser.
  • Page 420: Setting The Printer Driver

    Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool. " 2 Select Print Server Settings. 3 Click the Security tab. 4 Select LDAP Authentication. LDAP Authentication (for ColorTrack PRO): • Confirm the authentication method.
  • Page 421: Specify Job Owner

    Specify Job Owner Select Use Login Name to use the user information logged into your PC, and select Enter ID to enter the user name yourself. Job Owner Name Specify the user name to use when authenticating with an external server. You can enter this only when selecting Enter ID for Specify Job Owner.
  • Page 422 Printing Using ColorTrack (External Authentication)
  • Page 423: Setting Server Address Book And Server Phone Book

    Setting Server Address Book and Server Phone Book 1 Launch the Dell™ Printer Configuration Web Tool by entering the IP address of your printer in your web browser. If you do not know the IP address of your printer, print the system settings report or display the TCP/IP Settings page, which lists the IP address.
  • Page 424 13 Click Restart Printer. 14 Select Print Server Settings, click the Security tab, and then select LDAP User Mapping. Specify the attribute names used in the LDAP server. If the attribute names are not customized in the LDAP server, leave the settings in this step as they are by default. Now the settings are complete.
  • Page 425: Using Digital Certificates

    Using Digital Certificates The authentication feature using digital certificates upgrades security when sending print data or setting data. This chapter describes how to manage digital certificates. NOTE: For information about digital certificate error, see "Understanding Printer Messages" and "Digital Certificate Problem." The following is a typical setup flow for using digital certificates.
  • Page 426 Yes, Delete to change the setting. When you quit changing encryption setting, select No, Cancel. When Using the Dell™ Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool.
  • Page 427: Importing A Digital Certificate

    When Using the Dell Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. Open the web browser. Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool. " 2 Select Print Server Settings.
  • Page 428: Setting A Digital Certificate

    To manage digital certificates, you must first set encryption of the optional hard disk to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Launch Dell Printer Configuration Web Tool. Open the web browser.
  • Page 429: Deleting A Digital Certificate

    To manage digital certificates, you must first set encryption of the optional hard disk to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Launch Dell Printer Configuration Web Tool. Open the web browser.
  • Page 430: Setting The Features

    5 Click Certificate Management to display the Certificate Management page. NOTE: The Certificate Management button is displayed only when the optional hard disk is installed and is set to On for encryption. 6 Select the category from the Category list. 7 Select the purpose of use from the Certificate Purpose list.
  • Page 431: Setting The Ssl-Use Server Certificate (Http/Ipp)

    Setting the SSL-use Server Certificate (HTTP/IPP) NOTE: To manage digital certificates, you must first set encryption of the optional hard disk to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Import the certificate to be used with the SSL-use server. For more information, see "Importing a Digital Certificate."...
  • Page 432: Setting Client Certificate For Ldap-Ssl/Tls Communication

    1 Import the certificate to be used with Wireless LAN (server or root certificate). For details, see "Importing a Digital Certificate." 2 Set the digital certificate for wireless LAN (server or root certificate). Launch Dell Printer Configuration Web Tool. Select Print Server Settings. Click the Security tab.
  • Page 433: Setting For Wireless Lan Wpa-Enterprise (Peapv0-Ms-Chapv2, Eap-Ttls Pap Eap-Ttls Chap)

    Confirm the content, and click Use This Certificate at the upper-right corner. 6 Confirm whether the certificate is set correctly. For details, see "Confirming the Settings of a Digital Certificate." 7 Set WPA-Enterprise for EAP-TLS. Launch Dell Printer Configuration Web Tool. Click the Print Server Settings tab. Select Wireless LAN.
  • Page 434 Click Certificate Details to display the Certificate Details page. Confirm the content, and click Use This Certificate at the upper-right corner. 3 Confirm whether the certificate is set correctly. Launch Dell Printer Configuration Web Tool. Select Print Server Settings. Click the Security tab.
  • Page 435: Setting Client Certificate For Ieee 802.1X (Eap-Tls)

    Setting Client Certificate for IEEE 802.1x (EAP-TLS) NOTE: To manage digital certificates, you must first set encryption of the optional hard disk to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates." NOTE: This feature is enabled only when Enable is set for IEEE 802.1x (EAP-TLS). 1 Import a certificate to be used with SSL Client.
  • Page 436 Using Digital Certificates...
  • Page 437: Understanding Fonts

    Understanding Fonts Typefaces and Fonts typeface A font is a set of characters and symbols created with a distinct design. The distinct design is called a . The typefaces you select add personality to a document. Well-chosen typefaces make a document easier to read. The printer has numerous resident fonts in PCL 5/PCL 6 and PostScript 3.
  • Page 438: Bitmapped And Scalable Fonts

    proportional typographic ) fonts, every character can have a different width. Since proportional fonts have Point size characters with different widths, the font size is specified in point size, not pitch. refers to the height of point the characters in the font. A is defined as 1/72 inch.
  • Page 439: Resident Fonts

    These temporary bitmapped fonts are deleted when you turn off or reset the printer. Scalable fonts provide the flexibility of printing in many different point sizes. Your printer uses different scalable font formats for downloading fonts to the printer. PCL 5/PCL 6 uses Intellifont and TrueType scalable fonts.
  • Page 440 Resident bitmapped and scalable fonts PCL 5/PCL 6 PostScript 3 CG Omega Bodoni Italic CG Omega It Bodoni Bold CG Omega Bd Bodoni Bold Italic CG Omega BdIt Bodoni Poster Bodoni Poster Compressed Garamond Antiqua ITC Bookman Light Garamond Krsv ITC Bookman Light Italic Garamond Hlb ITC Bookman Demi...
  • Page 441 Resident bitmapped and scalable fonts PCL 5/PCL 6 PostScript 3 Wingdings Goudy Bold Italic Goudy Extra Bold Line Printer Helvetica Helvetica Oblique Times Roman Helvetica Bold Times It Helvetica Bold Oblique Times Bd Helvetica Narrow Times BdIt Helvetica Narrow Oblique Helvetica Narrow Bold Helvetica Helvetica Narrow Bold Oblique...
  • Page 442 Resident bitmapped and scalable fonts PCL 5/PCL 6 PostScript 3 Optima Italic ITC A G Go Bk Optima Bold ITC A G Go BkOb Optima Bold Italic ITC A G Go Dm Oxford ITC A G Go DmOb Palatino Roman Palatino Italic ZapfC MdIt Palatino Bold...
  • Page 443: Symbol Sets

    Symbol Sets A symbol set is the collection of alphabetic and numeric characters, punctuation, and special characters available in the font you select. Symbol sets support the requirements for different languages or specific applications, such as math symbols used for scientific text. In PCL 5/PCL 6, a symbol set also defines which character will print for each key on the keyboard (or more code point specifically, for each...
  • Page 444 Understanding Fonts...
  • Page 445: Error Codes

    Understanding Printer Messages The touch panel displays error messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter provides a list of error codes or error messages, and informs you what you can do to clear error messages.
  • Page 446 IPsec certificate error. (Certificate error of the printer.) The certificate of the printer is invalid. Contact your system administrator. Reset the certificate from other connectable clients with Dell™ Printer Configuration Web Tool. If no device can be connected, disconnect Ethernet cable, turn off the IPsec, and then reset the certificate with Dell Printer Configuration Web Tool.
  • Page 447 Error-Code What you can do 016-542 A server certificate error has occurred when acquiring the certificate with the operation of WPA-Enterprise or WPA2-Enterprise. This is a problem in the server certificate, such as the validity period has expired for the server certificate being used with the Radius server. Ask your system administrator to confirm the server certificate being used with the Radius server.
  • Page 448 Error-Code What you can do 027-446 Change the IPv6 address to avoid duplication. Turn off the printer, and turn it on again. 027-452 Change the IPv4 address to avoid duplication. Turn off the printer, and turn it on again. 031-521 SMB server login error.
  • Page 449 Error-Code What you can do 031-535 Unable to delete a file on the SMB server. Select Close , or wait for 60 seconds for the printer to recover. Check if other user is not operating file in storage location you specified. 031-536 Unable to delete a folder on the SMB server.
  • Page 450 Error-Code What you can do 031-579 Invalid FTP subdirectory path. Select Close , or wait for 60 seconds for the printer to recover. Check if storage location is correct. 031-580 Failed to obtain a file or folder name of the FTP server. Select Close , or wait for 60 seconds for the printer to recover.
  • Page 451 Error-Code What you can do 034-515 Select Close , or wait for 60 seconds for the printer to recover. Try the following: • Try the same operation. • Check the printer or remote machine if the memory is full. 034-791 Select , or wait for 60 seconds for the printer to recover.
  • Page 452 Error-Code What you can do 091-924 Make sure that the cyan drum cartridge is fully installed. For more information about installing the drum cartridge, see "Replacing the Drum Cartridges." 091-931 Remove the used black drum cartridge, and install a new cartridge. For more information about replacing the drum cartridge, see "Replacing the Drum Cartridges."...
  • Page 453: Error Messages

    Check the WSD scan address and the destination computer, and then try scanning again. Contact your system administrator. When genuine toner cartridges are installed, change the Non-Dell Toner setting to disable using the Dell 193-700 Printer Configuration Web Tool or the Tool Box.
  • Page 454 Change the server settings and The printer cannot search for destinations Increase the time setting for Search Time- Out on the Dell Printer Configuration Web confirm the server connection. within the specified time. Tool. (See "Authentication System" and "LDAP Server.") Check that the printer and the server are properly connected with an Ethernet cable.
  • Page 455 Message Cause Action Certificate Error 016-530 Some other error occurs regarding the LDAP Turn off the printer, and turn it on again. If server address book. the error persists, consult your network Job canceled. Restart the printer. administrator. Understanding Printer Messages...
  • Page 456 Understanding Printer Messages...
  • Page 457: Specifications

    Specifications Operating System Compatibility ® ® Your Dell™ C3765dnf Multifunction Color Laser Printer is compatible with Microsoft Windows XP , Windows XP ® 64-bit Edition, Windows Server 2003, Windows Server 2003 x64 Edition, Windows Server 2008, Windows Server ® 2008 64-bit Edition, Windows Server 2008 R2 64-bit Edition, Windows Vista...
  • Page 458: Mib Compatibility

    This information helps network administrators manage the network (analyze performance, traffic, errors, and so on). Dell C3765dnf Multifunction Color Laser Printer complies with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems.
  • Page 459: Copier Specifications

    Connection type Connection specifications and symbols USB 2.0 Wireless adapter socket IEEE 802.11b/802.11g/802.11n Phone connector Wall jack connector Copier Specifications Item Description Copy resolution Optical: 600 dpi x 600 dpi Copy speed Color 35 cpm or more, Black & White 35 cpm or more (When using the document glass to make sequential copies of a document with pages scanned one by one.) Simplex: Color 13 cpm or more, Black &...
  • Page 460: Scanner Specifications

    Item Description Multiple copies 1 - 99 pages Copy mode (=Original type) Text, Text & Photo, Photo Scanning method Document glass: Document-fixed flatbed scanning DADF: Carriage-fixed, document-feeding scanning (2- side scanning) Scanner Specifications Item Description Compatibility TWAIN, TWAIN-Net, Windows Image Acquisition (WIA) Scan Service for WSD Scan resolution Optical: 600 dpi x 300 dpi (Color only), 600 dpi x 400 dpi, 600 dpi x 600 dpi, 1,200...
  • Page 461: Optional Wireless Adapter

    Item Description Resolution Standard: R8 x 3.85 l/mm, Fine: R8 x 7.7 l/mm, Super Fine: 400 dpi x 400 dpi, Photo: R8 x 7.7 1/mm User memory 4 MB (320 pages) Halftone 256 levels Optional Wireless Adapter Item Description Connectivity technology Wireless Compliant standards IEEE 802.11b, 802.11g, and 802.11n...
  • Page 462 Specifications...
  • Page 463: Maintaining Your Printer

    Maintaining Your Printer 30 Maintaining Your Printer ............463 31 Removing Options ..............503 32 Clearing Jams................513...
  • Page 465: Determining The Status Of Supplies

    You can order consumables (toner cartridges, drum cartridges, and waste toner box) from Dell on the Internet when using a networked printer. Type the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool, and click the Order Supplies at: to order consumables for your printer.
  • Page 466: Storing Consumables

    Storing Print Media To avoid potential paper feeding problems and uneven print quality, there are several things you can do: • To achieve the best possible print quality, store print media in an environment where the temperature is approximately 21 °C (70 °F) and the relative humidity is 40 %. •...
  • Page 467: Replacing The Toner Cartridges

    To order by phone, see "Contacting Dell." It is recommended to use Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
  • Page 468: Installing A Toner Cartridge

    Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color. 2 Shake the new toner cartridge five or six times to distribute the toner evenly. 3 Insert the toner cartridge into the associated cartridge slot, and then push until it stops. 4 Close the front cover.
  • Page 469: Replacing The Drum Cartridges

    Replacing the Drum Cartridges You need to replace all drum cartridges (yellow, magenta, cyan, and black) at a time. WARNING: Product Before performing any of the following procedures, read and follow the safety instructions in the Information Guide CAUTION: Protect the drum cartridges against bright light. If the right side cover remains open for more than three minutes, print quality may deteriorate.
  • Page 470 3 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out. CAUTION: Take care not to drop the waste toner box while you are removing it. CAUTION: After removing the waste toner box, do not touch the parts shown in the illustration.
  • Page 471: Installing A Drum Cartridge

    5 Slightly pressing down the tab on the drum cartridge that you want to replace, pull it out halfway with one hand. 6 Support the drum cartridge with the other hand from underneath, and then pull it out completely. 7 Repeat the steps 5 and 6 to remove the other three cartridges. Installing a Drum Cartridge 1 Unpack a new drum cartridge of the desired color.
  • Page 472 3 Insert the drum cartridge into the associated cartridge slot, and then push until it stops. 4 Repeat the steps 1 to 3 to insert the other three cartridges. 5 Remove the cleaning rod from inside the printer. 6 Remove the cleaning pad by pressing the white tabs between your thumb and index finger. 7 Unpack a new cleaning pad.
  • Page 473 8 Attach the new cleaning pad to the cleaning rod. 9 Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the printer as illustrated below, and then pull it out. 10 Repeat step 9 also on the other three holes. One time insertion is enough for each hole. 11 Return the cleaning rod to its original location.
  • Page 474 12 Reinsert the removed waste toner box. CAUTION: If the waste toner box does not fit into place properly, make sure that the drum cartridge is fully inserted in the previous step. 13 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 14 Close the right side cover.
  • Page 475: Replacing The Fusing Unit

    Replacing the Fusing Unit WARNING: Product Before performing any of the following procedures, read and follow the safety instructions in the Information Guide Removing the Fusing Unit 1 Turn off the printer and wait for 30 minutes. 2 Push down the latch to open the rear cover. 3 Grasp the grips on both sides of the fusing unit squeezing the lever under the left side grip, and then pull out the unit.
  • Page 476: Installing A Fusing Unit

    Installing a Fusing Unit 1 Unpack a new fusing unit. 2 Make sure that the two tabs of the fusing unit align with the grooves on the printer, and then insert it into the printer until it clicks. 3 Close the rear cover. NOTE: After replacing the fusing unit, be sure to initialize its life counter by following the instructions in the accompanying manual.
  • Page 477: Removing The Transfer Belt Unit

    Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller You need to replace all three parts (transfer belt unit, 2nd BTR, and retard roller) at a time. Both the 2nd BTR and the retard roller for replacement come with a new transfer belt unit. WARNING: Product Before performing any of the following procedures, read and follow the safety instructions in the...
  • Page 478 3 Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box. 4 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out.
  • Page 479 5 Stand the removed waste toner box upright on a level surface. WARNING: Never lay the waste toner box on its side as this may cause its malfunction or toner spills. 6 Lift the operator panel. 7 Open the top cover. Maintaining Your Printer...
  • Page 480: Installing A Transfer Belt Unit

    8 Put your fingers through the loops on both sides of the transfer belt unit, and then pull it out. CAUTION: If you cannot pull out the unit from the printer, make sure that all of the above procedures are performed properly.
  • Page 481 3 Make sure that the arrow marks on the transfer belt unit and the printer face each other, and then insert the unit into the printer until it clicks. 4 Close the top cover. 5 Lower the operator panel back in place. Maintaining Your Printer...
  • Page 482 6 Reinsert the removed waste toner box. CAUTION: If the waste toner box does not fit into place properly, make sure that the transfer belt unit is fully inserted. 7 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 8 Close the right side cover.
  • Page 483: Removing The 2Nd Btr

    Removing the 2nd BTR 1 Pinching the tabs on both sides of the 2nd BTR, lift it out of the printer. Installing a 2nd BTR 1 Unpack a new 2nd BTR. 2 Hold the 2nd BTR by both its ends. 3 Make sure that the arrow marks on the 2nd BTR and the printer face each other, and then press down the 2nd BTR until it clicks.
  • Page 484: Removing The Retard Roller In Tray1

    4 Close the rear cover. Removing the Retard Roller in Tray1 1 Pull tray1 out of the printer about 200 mm. 2 Hold tray1 with both hands, and remove it from the printer. NOTE: Ensure that you remove all the paper from tray1 before removing the retard roller. Maintaining Your Printer...
  • Page 485: Installing A Retard Roller In Tray1

    3 Slightly pressing down the lock lever on tray1 to the right with one hand, raise the retard roller with the other hand. 4 Slide the retard roller to the left to remove it from tray1. Installing a Retard Roller in Tray1 1 Slide the two axles of the retard roller into the holes on tray1.
  • Page 486: Replacing The Waste Toner Box

    3 Load paper in tray1, and then insert the tray into the printer and push until it stops. Replacing the Waste Toner Box WARNING: Product Before performing any of the following procedures, read and follow the safety instructions in the Information Guide Removing the Waste Toner Box 1 Open the right side cover.
  • Page 487: Installing A Waste Toner Box

    3 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out. CAUTION: Take care not to drop the waste toner box while you are removing it. CAUTION: After removing the waste toner box, do not touch the parts shown in the illustration.
  • Page 488 3 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 4 Close the right side cover. Maintaining Your Printer...
  • Page 489: Cleaning Inside The Printer

    Cleaning Inside the Printer Cleaning the CTD Sensor Clean the Color Toner Density (CTD) sensor only when an alert for the CTD sensor is shown on the Status Monitor or touch panel screen. 1 Ensure that the printer is turned off. 2 Push down the latch to open the rear cover.
  • Page 490 5 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out. CAUTION: Take care not to drop the waste toner box while you are removing it. CAUTION: After removing the waste toner box, do not touch the parts shown in the illustration.
  • Page 491 7 Lift the operator panel. 8 Open the top cover. 9 Put your fingers through the loops on both sides of the transfer belt unit, and then pull it out. Maintaining Your Printer...
  • Page 492 10 Clean the CTD sensor (as shown) with a clean, dry cotton swab. 11 Make sure that the arrow marks on the transfer belt unit and the printer face each other, and then insert the unit into the printer until it clicks. 12 Close the top cover.
  • Page 493 13 Lower the operator panel back in place. 14 Reinsert the removed waste toner box. CAUTION: If the waste toner box does not fit into place properly, make sure that the transfer belt unit is fully inserted. 15 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. Maintaining Your Printer...
  • Page 494: Cleaning The Raster Optical Scanner (Ros) Window

    16 Close the right side cover. 17 Close the rear cover. Cleaning the Raster Optical Scanner (ROS) Window To prevent deterioration of printing quality due to stains inside the printer, clean inside the printer regularly by using the cleaning rod whenever you replace drum cartridges. 1 Open the right side cover.
  • Page 495 2 Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box. 3 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out.
  • Page 496 4 Stand the removed waste toner box upright on a level surface. WARNING: Never lay the waste toner box on its side as this may cause its malfunction or toner spills. 5 Remove the cleaning rod from inside the printer. 6 Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the printer as illustrated below, and then pull it out.
  • Page 497 8 Return the cleaning rod to its original location. 9 Reinsert the removed waste toner box. 10 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. Maintaining Your Printer...
  • Page 498: Cleaning The Scanner

    11 Close the right side cover. Cleaning the Scanner Keeping the scanner clean helps ensure the best possible copies. It is recommended to clean the scanner at the start of each day and during the day, as needed. 1 Slightly dampen a soft lint-free cloth or paper towel with water. 2 Open the document cover.
  • Page 499 3 Wipe the surface of the document glass and DADF glass until it is clean and dry. White Sheet NOTE: Handle with care. White Document Cover Document Glass DADF Glass 4 Wipe the underside of the white document cover and white sheet until it is clean and dry. 5 Close the document cover.
  • Page 500: Cleaning The Dadf Feed Roller

    Cleaning the DADF Feed Roller Keeping the DADF feed roller clean helps ensure the best possible copies. It is recommended to clean the DADF feed roller at regular intervals. 1 Open the DADF cover. 2 Wipe the DADF feed roller with a dry soft lint-free cloth or paper towel until it is clean. If the DADF feed roller gets soiled with ink stains, paper from the DADF may also be soiled.
  • Page 501: Determining Values

    5 Select Color Regi Chart. 6 Select Print. The color registration chart is printed. When Using the Tool Box 1 Click Start All Programs Dell Printers Dell C3765dnf Multifunction Color Laser Printer Tool Box. → → → → NOTE: For details about starting the Tool Box, see "Starting the Tool Box."...
  • Page 502 Fast Scan On the Chart 1 of the color registration chart, find the straightest lines where the two black lines and the colored line are most closely aligned for each color (LY, LM, LC, RY, RM, and RC). If you find the straightest line, make a note of the value (-8 +8) indicated by the straightest line for each color.
  • Page 503: Entering Values

    Entering Values When Using the Operator Panel Using the operator panel, enter the values found in the color registration chart to make adjustments. 1 Press the (Information) button. 2 Select the Tools tab, and then select Admin Settings. 3 Select Maintenance. 4 Select until Color Reg Adjust appears, and then select Color Reg Adjust.
  • Page 504 When Using the Tool Box Using the Tool Box, enter the values that you found in the color registration chart to make adjustments. 1 Click Start All Programs Dell Printers Dell C3765dnf Multifunction Color Laser Printer Tool Box. → → →...
  • Page 505: Removing Options

    Removing Options If the printer location needs to change or the printer and print media handling options need to be shipped to a new location, all print media handling options must be removed from the printer. For shipping, pack the printer and print media handling options securely to avoid damage.
  • Page 506 4 Open the left side cover completely. 5 Push the clips on both sides of the slot outward to raise the memory module up. 6 Hold the memory module and pull it straight out. Removing Options...
  • Page 507 7 Close the left side cover, and then slide it towards the front of the printer. 8 Turn the screw clockwise. 9 Turn on the printer. Removing Options...
  • Page 508: Removing The Optional 550-Sheet Feeder

    Removing the Optional 550-Sheet Feeder WARNING: When you remove the optional 550-sheet feeder (Tray2), be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before starting these tasks. 1 Ensure that the printer is turned off, and then disconnect all cables from the back of the printer. 2 Pull the tray1 out of the printer about 200 mm.
  • Page 509 4 Remove the two screws joining the printer and the optional 550-sheet feeder by unscrewing them with a coin or similar object. 5 Gently lift the printer off the optional 550-sheet feeder, and place it on a level surface. WARNING: Two people are required to lift the printer.
  • Page 510 6 Insert the tray1 into the printer, and push until it stops. CAUTION: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 7 Re-connect all cables into the back of the printer and turn on the printer. Removing Options...
  • Page 511: Removing The Optional Wireless Adapter

    Removing the Optional Wireless Adapter WARNING: When you remove the optional wireless adapter, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before starting these tasks. 1 Ensure that the printer is turned off. 2 Turn the screw on the left side cover counterclockwise to remove it.
  • Page 512 5 Remove the wireless adapter from the printer by releasing the adapter's hook while pushing the wireless adapter towards the front of the printer. 6 Close the left side cover, and then slide it towards the front of the printer. 7 Turn the screw clockwise.
  • Page 513: Removing The Optional Hard Disk

    Removing the Optional Hard Disk WARNING: When you remove the optional wireless adapter, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before starting these tasks. 1 Ensure that the printer is turned off. 2 Turn the screw on the control board counterclockwise 3 Slide the left side cover towards the back of the printer.
  • Page 514 5 Remove the hard disk from the printer by releasing the hook of hard disk. 6 Close the left side cover, and then slide it towards the front of the printer. 7 Turn the screw clockwise. 8 Turn on the printer. Removing Options...
  • Page 515: Clearing Jams

    Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid paper jams. See "Print Media Guidelines" for more information. NOTE: Before buying large quantities of any print media, it is recommended to try a sample first. Avoiding Jams •...
  • Page 516: Identifying The Location Of Paper Jams

    Identifying the Location of Paper Jams WARNING: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. Duplex Automatic Document Feeder (DADF) Fusing Unit Tray1 Optional 550-Sheet Feeder...
  • Page 517: Clearing Paper Jams From The Dadf

    Clearing Paper Jams From the DADF When a document jams while it passes through the DADF, remove the jam according to the following procedure. NOTE: To prevent document jams, use the document glass for thick, thin, or mixed documents. 1 Remove the remaining documents from the DADF. If the document is jammed in the paper feed area: Open the DADF cover.
  • Page 518 Remove the DADF feed roller assembly and remove the document by gently pulling it straight up. Insert the DADF feed roller assembly and press down the release lever. If the document is jammed in the paper exit area: Remove the jammed document from the document output tray. Clearing Jams...
  • Page 519: Clearing Paper Jams From The Mpf

    Close the DADF cover, and then load the documents back into the DADF. NOTE: Ensure that you adjust the document guides before printing a Legal-size document. 2 If you cannot see the jammed document or the jammed document do not move when you pulled, open the document cover.
  • Page 520 2 Grasp both sides of the MPF, and then pull it out of the printer. 3 Pull tray1 out of the printer about 200 mm. 4 Hold tray1 with both hands, and remove it from the printer. Clearing Jams...
  • Page 521: If Error Code: 050-129 Appears

    5 Remove the jammed paper. 6 Insert tray1 into the printer, and push until it stops. 7 Insert the MPF into the printer. If error code: 050-129 appears: Follow the instructions in "If error code: 050-129 appears:" to clear paper jams. Clearing Jams...
  • Page 522: Clearing Paper Jams From Tray1

    Clearing Paper Jams From Tray1 NOTE: To resolve the error displayed on the touch panel, you must clear all print media from the print media path. 1 Pull tray1 out of the printer about 200 mm. 2 Hold tray1 with both hands, and remove it from the printer. 3 Remove the jammed paper.
  • Page 523: Clearing Paper Jams From The Fusing Unit

    4 Insert tray1 into the printer, and push until it stops. 5 Press the (Start) button. Clearing Paper Jams From the Fusing Unit NOTE: To resolve the error displayed on the touch panel, you must clear all print media from the print media path. If error code: 050-111 appears: 1 Push down the latch to open the rear cover.
  • Page 524 3 Hold and lower the tab to open the inner part. 4 Remove the jammed paper. 5 Replace the inner part. 6 Press down the levers on both sides of the fusing unit, and then close the rear cover. Clearing Jams...
  • Page 525: If Error Code: 050-129 Appears

    If error code: 050-129 appears: 1 Remove any paper loaded on the MPF 2 Grasp both sides of the MPF and then pull it out of the printer. 3 Pull tray1 out of the printer about 200 mm. Clearing Jams...
  • Page 526 4 Hold tray1 with both hands, and remove it from the printer. If you can see the jammed paper: Remove the jammed paper. Reinsert tray1 and the MPF into the printer. If you cannot see the jammed paper: Go to the next step. Clearing Jams...
  • Page 527 5 Push down the latch to open the rear cover. 6 Lift the levers on both sides of the fusing unit. 7 Hold and lower the tab to open the inner part. Clearing Jams...
  • Page 528 8 Remove the jammed paper. 9 Replace the inner part. 10 Press down the levers on both sides of the fusing unit, and then close the rear cover. Clearing Jams...
  • Page 529: Clearing Paper Jams From The Optional 550-Sheet Feeder

    11 Insert tray1 into the printer, and push until it stops. 12 Insert the MPF into the printer. Clearing Paper Jams From the Optional 550-Sheet Feeder NOTE: To resolve the error displayed on the touch panel, you must clear all print media from the print media path. 1 Pull the optional 550-sheet feeder out of the printer about 200 mm.
  • Page 530 2 Hold the optional 550-sheet feeder with both hands, and remove it from the printer. 3 Remove the jammed paper. 4 Insert the optional 550-sheet feeder into the printer, and push until it stops. Clearing Jams...
  • Page 531: Troubleshooting

    Troubleshooting 33 Troubleshooting Guide ............. 531...
  • Page 533: Troubleshooting Guide

    Troubleshooting Guide Basic Printer Problems Some printer problems can be easily resolved. If a problem occurs with your printer, check each of the following: • The power cable is plugged into the printer and a properly grounded electrical outlet. • The printer is turned on.
  • Page 534: Print Quality Problems

    NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus"...
  • Page 535: The Output Is Too Light

    Check the toner level in the Status tab in the Status Monitor. Replace the toner cartridges as necessary. Does this solve your problem? If you are using non-Dell brand toner cartridges, enable the Non-Dell The task is complete. Go to action 3.
  • Page 536: Toner Smears Or Print Comes Off

    The Pitch Configuration Chart is printed. Does this solve your problem? Replace the drum cartridges. The task is complete. Contact Dell. Replace the drum cartridges. See "Replacing the Drum Cartridges." After you replace the drum cartridges, click Chart Print on the Diagnosis tab.
  • Page 537: Random Spots/Blurred Images

    Does this solve your problem? Replace the transfer belt unit, the 2nd Belt Transfer Roller (2nd BTR), The task is complete. Contact Dell. and the retard roller. Replace the transfer belt unit, the 2nd BTR, and the retard roller. See "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd...
  • Page 538: The Entire Output Is Blank

    Check the toner level in the Status tab in the Status Monitor. Replace the toner cartridges as necessary. Does this solve your problem? If you are using non-Dell brand toner cartridges, enable the Non-Dell The task is complete. Go to action 3.
  • Page 539: Streaks Appear On The Output

    Check the toner level in the Status tab in the Status Monitor. Replace the toner cartridges as necessary. Does this solve your problem? If you are using non-Dell brand toner cartridges, enable the Non-Dell The task is complete. Go to action 3.
  • Page 540: Pitched Color Dots

    On the Graphics tab, ensure that Output Color is set to Color. Does this solve your problem? Replace the drum cartridges. The task is complete. Contact Dell. Replace the drum cartridges. See "Replacing the Drum Cartridges." After you replace the drum cartridges, click Chart Print on the Diagnosis tab.
  • Page 541: Vertical Blanks

    Replace the transfer belt unit, the 2nd BTR, and the retard roller. The task is complete. Contact Dell. Replace the transfer belt unit, the 2nd BTR, and the retard roller. See "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller."...
  • Page 542: Ghosting

    Ghosting Action Locate the cause of the problem using the Ghost Configuration Chart. Proceed to the action Contact Dell. corresponding to the Launch the Tool Box, and click Chart Print on the Diagnosis tab. type of ghosting. Click Ghost Configuration Chart.
  • Page 543: Bead-Carry-Out (Bco)

    Action Check the light fatigue pattern using the Pitch Configuration Chart. Go to action 2. Contact Dell. Launch the Tool Box, and click Chart Print on the Diagnosis tab. Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does the pattern on the output match with that on the Pitch Configuration Chart? Replace the drum cartridges.
  • Page 544: Jagged Characters

    Does this solve your problem? Replace the drum cartridges. See "Replacing the Drum Cartridges." The task is complete. Contact Dell. Does this solve your problem? Jagged characters Action Set Screen to Fineness in the printer driver.
  • Page 545: Banding

    Banding Action Locate the cause of the problem using the Pitch Configuration Chart. Proceed to the action Contact Dell. corresponding to the Launch the Tool Box, and click Chart Print on the Diagnosis tab. location of the Click Pitch Configuration Chart.
  • Page 546: Auger Mark

    Does this solve your problem? If printing on print media other than envelopes, contact Dell. Check the wrinkle. Is the wrinkle within 30 mm of the four edges of the This type of wrinkle is Go to action 3.
  • Page 547: Damage On The Leading Edge Of Paper

    NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus"...
  • Page 548: Color Registration Is Out Of Alignment

    Action Ensure that the margins are set correctly on the application being used. The task is complete. Contact Dell. Does this solve your problem? Color registration is out of alignment Action Adjust the settings of the paper type on the printer driver to those of the The task is complete.
  • Page 549: Images Are Skewed

    Action Print the Color Regi Configuration Chart and manually correct the color The task is complete. Contact Dell. registration. Launch the Tool Box, and click Service Tools on the Printer Maintenance tab. Click Start under Color Regi Chart in Color Registration Adjustments.
  • Page 550: Mpf Misfeed Jam

    The task is complete. Go to action 3a. Does this solve your problem? Replace the drum cartridges. The task is complete. Contact Dell. Does this solve your problem? MPF Misfeed Jam Action Ensure that the MPF is properly inserted. The task is complete.
  • Page 551: Regi Jam (Exit Sensor On Jam)

    The task is complete. Go to action 3a. Does this solve your problem? Replace the drum cartridges. The task is complete. Contact Dell. Does this solve your problem? Regi Jam (Exit Sensor On JAM) Action Ensure that the drum cartridges are installed correctly.
  • Page 552: Exit Jam (Exit Sensor Off Jam)

    Replace the transfer belt unit, the 2nd BTR, and the retard roller. The task is complete. Contact Dell. Replace the transfer belt unit, the 2nd BTR, and the retard roller. See "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller."...
  • Page 553: Mpf Multi-Feed Jam

    The task is complete. Go to action 5. Does this solve your problem? Wipe the retard roller in the MPF where the multi-feed occurred with a The task is complete. Contact Dell. cloth moistened with water. Does this solve your problem? Noise Action To specify the cause of the noise, perform the Auto Registration The task is complete.
  • Page 554: Copy Problem

    Replace it with a new one.) Replace the toner cartridge (C). See "Replacing the Toner Cartridges." The task is complete. Contact Dell. (The toner cartridge (C) you are using has been damaged. Replace it with a new one.)
  • Page 555 No dial tone sounds. Check that the phone line is connected properly. See "Connecting the Telephone Line." Check that the phone socket in the wall is working by plugging in another phone. Diagnose the fax connection. See "Diagnosing the Fax Connection." The numbers stored in the memory do not Ensure that the numbers are stored in the memory correctly.
  • Page 556: Scanning Problems

    The printer will not send or receive faxes. Ensure that the country code is set correctly. Press the (Information) button → and select the Tools tab→select Admin Settings → → Fax Settings Fax Line Settings Country Check the dialing type for Tone or Pulse. Check that the cables are connected properly.
  • Page 557 Check that the USB or Ethernet cable is connected properly. • "Scanning has failed." The printer does not properly transfer scan Check if the following settings have been set correctly on the Dell Printer data to a specified destination via the E- Configuration Web Tool.
  • Page 558: Digital Certificate Problem

    Data Upload Signed Certificate button Encryption is enabled from the operator panel or are not displayed. Dell Printer Configuration Web Tool. The certificate import button is SSL communication is disabled. Create a self-signed certificate and enable SSL.
  • Page 559 Symptom Cause Action The certificate cannot be imported. The time setting is incorrect. Confirm validity period of the certificate as well as the time setting of the device. The certificate file is incorrect. Confirm whether the password is correct. Confirm whether the file type is PKCS#7/#12 or x509CACert (extension: p7b/p12/pfx/cer/crt).
  • Page 560: Problems With Installed Optional Accessories

    Symptom Cause Action Digital Signature cannot be selected The certificate cannot be associated. Either the certificate has not been imported or the with the IPsec setting. certificate has not been associated for use with Digital Signature of IPsec. Refer to "Setting the Certificate in the IPsec Digital Signature Mode"...
  • Page 561: Other Problems

    Problem Action Failed to scan your document on the printer Ensure that your computer and the printer is properly connected with the USB via ScanButton Manager. cable. Check whether the printer is turned on. If the printer is turned on, reboot it by turning off the printer and then on again.
  • Page 562 Troubleshooting Guide...
  • Page 563: Appendix

    Appendix Appendix..................561 Index.................... 565...
  • Page 565: Dell™ Technical Support Policy

    Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
  • Page 566: Warranty And Return Policy

    For specific information on Dell’s worldwide recycling programs, see www.dell.com/recyclingworldwide. Contacting Dell You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.
  • Page 567: Index

    Index Symbols Access List, 192 Address Book, 139, 141, 156, 194, 399 (All Clear) button, 130 Address Book Editor, 399 (Cancel) button, 130 Ad-Hoc, 185 (Delete) button, 129 Adjust 2nd BTR, 166 (Home) button, 129 Adjust Altitude, 154, 169, 205, 216 (Information) button, 130 Adjust Fusing Unit, 154, 167, 265 (Job Status) button, 130...
  • Page 568 Canceling print job Connection type, 71, 456 From your computer, 316 Conserving supplies, 463 Carbonless copy paper, 302 Contact Dell Support at, 139, 141 CCP, 302 Contact Person, 140 Changing printer settings, 142, 327 Contacting service, 559 Changing the Language, 133...
  • Page 569 Discard Size, 152, 164, 210, 227, 252 Covers, 153-154, 167, 265-266 Display Manual Fax Recipients, 210, 228 Covers Thick, 153-154, 167, 265-266 Display of Dell Configuration Web Tool, 220 Create Folder, 153, 166, 209, 224, 292 Display problems, 531 Custom Paper Size - X, 148, 158...
  • Page 570 Envelope #10, 305 Fax Transmit, 165, 210, 228 Environment, 456 File Format, 153, 165, 208, 223, 290 Error codes, 443 File Naming Mode, 153, 166, 209, 224, 292 Error History, 156, 206, 232 Finding information, 27 Error messages, 451 Firmware Version, 146 Ethernet, 170, 176, 456 Flip on Long Edge, 318 Ethernet port, 34, 71, 73...
  • Page 571 Host I/F, 146-147 IPv6, 140, 171, 178, 183, 191 Host Name, 146-147, 182, 188 How to install option, 43 How to remove option, 503 Job Completed Tone, 147, 156, 204, 212 How to set up, 28 Job History, 156, 206, 231 How to use printer, 27 Job List, 138, 146 HTTP, 172, 179...
  • Page 572 Maximum memory, 455 No. of Sheets, 147 Memory, 455 Non Registered User, 154, 414 Memory Capacity, 146 Non-Dell Toner, 154, 205, 215, 268 Memory connector, 455 Notification Time-Out, 179 Memory module, 43, 503 Number pad, 129, 132 Memory speed, 455...
  • Page 573 Ordering supplies, 37, 463 Password, 179, 184, 187-189, 192, 414, 417, 419 Orientation, 148, 158, 235 PCL, 233 Font, 236 Original Size, 150, 153, 162, 165, 207-208, 221, 223, 291, 336 PCL 5/PCL 6, 437 Original Type, 162, 207, 221, 285 PCL Fonts List, 155, 206, 231 OS, 456 PCL Macros List, 155, 206, 231...
  • Page 574 Print Color Regi Chart, 215 Proof Print, 281, 320 Print Drivers / Remote Client Account, 184 Protocol Monitor, 156, 206, 232 Print ID, 148, 157, 205, 214, 260 Proxy Server, 173, 186 Print media, 301, 463 PS Fonts List, 156, 206 Source, 308 PS printer driver, 92, 95 Print Meter, 156, 206...
  • Page 575 Removing options, 503 Selecting paper, 302 Report 2 Sided Print, 205, 214 Selecting preprinted form, 303 Reports, 155, 233 Selecting pre-punched paper, 303 Resend Delay, 152, 165, 210, 227 Sending print job, 315 Reset Defaults, 169, 215 Sent Fax Forward, 151, 164, 209, 227 Reset Print Server, 187 Server Address, 156, 195, 198, 206 Resident fonts, 437...
  • Page 576 USB printing, 92 Top cover, 33 Use Another Tray, 205, 214 Top frame, 140 Use Manual Address, 206 Touch panel, 129 User Setup Disk Creating Tool, 397 Transfer belt unit, 33 Using Dell Printer Configuration Web Tool, 138 Trap Notification, 183 Appendix...
  • Page 577 Verifying IP settings, 85 Wall jack connector, 34, 71, 73, 457 Warranty, 564 Warranty information, 28 Waste toner box, 33, 484 Web Link Customization, 154, 170 Web services on devices, 323 Weekly Settings, 161 WEP, 185 White document cover, 497 White sheet, 497 Width guide, 88 WINS, 172, 178...
  • Page 578 Appendix...

Table of Contents