Download  Print this page

Toner Rubs Off - Dell S5830DN User Manual

Hide thumbs

Advertisement

Table of Contents
Troubleshooting
Action
Step 2
Replace the imaging unit, and then resend the print job.
Did the toner fog or background shading disappear from the
prints?

Toner rubs off

Action
Step 1
From the Paper menu on the printer control panel, check the paper
type and weight.
Do the paper type and weight match the paper loaded in the tray?
Step 2
Check if you are printing on paper with texture or rough finishes.
Are you printing on textured or rough paper?
Step 3
a
From the Paper Weight menu on the printer control panel, set
Heavy Weight to Heavy.
b
Resend the print job.
Does the toner rub off?
Step 4
a
Enable Quiet mode.
From the printer control panel, navigate to:
Settings > General Settings > Quiet Mode > On
b
Resend the print job.
Does the toner rub off?
Yes
No
The problem is
Contact
solved.
support.
Yes
No
Go to step 2.
Specify the paper
type and weight from
the tray settings to
match the paper
loaded in the tray.
From the Paper
Go to step 3.
menu on the printer
control panel, set the
paper texture.
Go to step 4.
The problem is
solved.
Contact
technical
The problem is
support
or your Dell
solved.
printer dealer.
219
technical

Advertisement

Table of Contents

   Related Manuals for Dell S5830DN

Comments to this Manuals

Symbols: 0
Latest comments: