Fuji Xerox ApeosPort-V 5070 Administrator's Manual page 500

15 Problem Solving
Error Code
021-413 [Cause]
021-416
[Remedy] Check the followings:
021-414 [Cause]
[Remedy] Check the followings:
021-415 [Cause]
[Remedy] Check the followings:
021-417 [Cause]
[Remedy] Check the followings:
15
021-418
[Cause]
021-419
[Remedy] The format of the proxy setting file registered in the HTTP server may be incorrect.
500
Cause and Remedy
An error occurred while connecting to the EP system via the Internet.
The LAN cable connection
The DNS server address settings
The default gateway setting
The subnet mask setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
An error occurred while connecting to the EP system via the Internet.
The LAN cable connection
The DNS server address settings
The default gateway setting
The subnet mask setting
The EP proxy server setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
An error occurred while the SSL/TLS communication to the EP system via the Internet.
The LAN cable connection
The DNS server address settings
The default gateway setting
The subnet mask setting
The EP proxy server setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
Failed to authorize the proxy server while connecting to the EP system via the Internet.
The EP proxy server URL setting
The login user of the EP proxy server
The password of the EP proxy server
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator. If the network works normally but the error still is not resolved, contact
our Customer Support Center.
There is a problem with the format of the proxy setting file.
Consult your system administrator.
If the proxy setting file works normally but the error still is not resolved, contact our
Customer Support Center.