E-Mail Features Problems - Fuji Xerox ApeosPort-V C7785 Administrator's Manual

15 Problem Solving
Pressing [Apply] does not apply
the new settings.
When you click [Apply], a
message such as "The server
has returned ineffective or
unrecognizable response" or
"No data" is displayed on the
browser.
Cannot delete jobs.

E-mail Features Problems

The possible symptoms and remedies for problems when using E-mail Notification Service,
the Print E-mail feature, the E-mail service, and Internet Fax service as follows:
Cannot receive e-mail (Print E-
mail, Internet Fax).
Cannot transmit e-mail (E-mail
Notification Service, and E-
mail).
15
472
Symptom
Are the entered values correct?
If a value outside of the permitted range is entered, the update
will automatically be made within the range.
This may occur when the control panel is being operated or the
operation has just been completed.
When the automatic reset function is set, any setting configure
with CentreWare Internet Services is not applied until setting
the time set for automatic reset. Wait until then.
The machine is in the Sleep mode. Press the <Power Saver>
button on the control panel of the machine to exit the Power
Saver mode.
Is the password correct?
The entries for Password and Confirm Password do not match.
Enter the correct password.
Restart the machine.
Wait for a while, and click [Refresh].
Symptom
Is the e-mail address for the machine configured?
Is [Receive E-mail] set to [Enabled]?
Are settings such as the IP addresses for the SMTP server and
POP3 server (if POP3 is selected as the incoming mail protocol)
configured correctly?
Are the POP3 user name and password entered correctly?
Is [Domain Filtering] set?
Confirm whether your own domain is set to [Allow Domains], on
CentreWare Internet Services.
Are the SMTP server and/or POP server operating properly?
Consult your network administrator.
Is the E-mail address for the machine configured?
Is [E-mail Notification Service] set to [Enabled]? (For E-mail
Notification Service)
Is [Send E-mail] set to [Enabled]?
Is the IP address for the SMTP server configured correctly?
Are the settings for notification of transmission configured
correctly? (for E-mail Notification Service)
Confirm the settings on the [Properties] tab of CentreWare
Internet Services.
Is the destination address entered correctly?
Is the SMTP server operating properly?
Consult your network administrator.
Remedy
Remedy