Chapter 7 Troubleshooting
Yes (continued)
Are the consumables (*1) clean?
Yes
Are the consumables (*1) worn out?
No
Is the scanner used at 2,000 m or higher altitudes?
No
*1: "Consumables" refers to the brake roller and the pick roller.
*2: If the scanner is used at an altitude lower than 2,000 m with [Enable] selected for [High Altitude Mode], multifeeds may not be detected.
Clean the consumables (*1).
For details, refer to
"Chapter 5 Daily Care" (page
No
Check the consumable counters and replace them if necessary.
For details, refer to
"Chapter 6 Replacing the Consumables" (page
Yes
Select [Enable] for [High Altitude Mode] (*2) in [Device Setting 2] on the Software
Operation Panel.
Yes
For details, refer to
" Scanning at High Altitude [High Altitude Mode]" (page
If the problem persists, check the items in
Service Provider" (page 119)
an authorized FUJITSU scanner service provider.
72).
"7.4 Before You Contact the Scanner
first, then contact your FUJITSU scanner dealer or
TOP
Contents
Index
Introduction
Scanner
Overview
83).
How to Load
Documents
How to Use the
151).
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
110