Fuji Xerox ApeosPort-V C3320 Administrator's Manual page 464

14 Problem Solving
Error Code
021-412 [Cause]
[Remedy] Check the followings:
021-413
[Cause]
021-416
[Remedy] Check the followings:
021-414 [Cause]
[Remedy] Check the followings:
021-415
[Cause]
[Remedy] Check the followings:
14
464
Cause and Remedy
An error occurred while connecting to the EP system via the Internet. There is a problem
with the address of the EP proxy server name.
The LAN cable connection
The DNS server address settings
The default gateway setting
The subnet mask setting
The EP proxy server URL setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
An error occurred while connecting to the EP system via the Internet.
The LAN cable connection
The DNS server address settings
The default gateway setting
The subnet mask setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
An error occurred while connecting to the EP system via the Internet.
The LAN cable connection
The DNS server address settings
The default gateway setting
The subnet mask setting
The EP proxy server setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
An error occurred while the SSL/TLS communication to the EP system via the Internet.
The LAN cable connection
The DNS server address settings
The default gateway setting
The subnet mask setting
The EP proxy server setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.