Fuji Xerox ApeosPort-V C3320 Administrator's Manual page 408

14 Problem Solving
Part of the image
is missing.
The image is not
scanned in color.
The image is
coarse.
Black-and-white
gradation is not
reproduced
properly.
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408
Symptom Cause
The document is pasted or
folded.
[Color Scanning] is set to
[Black & White], or
[Grayscale].
The resolution is too low.
Image is saved with high
compression.
[Black & White] is selected for
[Color Scanning].
Remedy
The pasted or folded section may not be
laying flat on the document glass. Place a
stack of white sheets on top of the document
to flatten the document against the
document glass.
Set [Color Scanning] to [Color].
Refer to "5 Scan" > "E-mail" in the User Guide.
Set the resolution higher.
Refer to "5 Scan" > "Layout Adjustment" in the User
Guide.
Select a lower compression ratio in [Quality/
File Size].
Refer to "5 Scan" > "E-mail Options/Filing Options" in
the User Guide.
Set [Color Scanning] to [Grayscale].
Refer to "5 Scan" > "E-mail" in the User Guide.