Fuji Xerox ApeosPort-V C3320 Administrator's Manual page 388

14 Problem Solving
Documents are
often jammed.
An edge of the
document is
folded.
Cannot copy in
color.
14
388
Symptom Cause
Are suitable types of
documents being used?
Are you trying to use irregular
shaped documents, business
cards, transparencies, or thin
documents?
Are you trying to use
documents with sticky tags,
paper clips or adhesive tape?
Are the document guides set
in the correct positions?
Is a piece of torn paper
remaining in the document
feeder?
Are you trying to copy
originals of different sizes at a
time?
Is the document curled?
Is [Output Color] set to [Black
& White]?
Is a message displayed on the
touch screen prompting you
to replace the toner
cartridge?
Is a message displayed on the
touch screen prompting you
to replace the drum
cartridge?
Remedy
Correctly load documents suitable for the
document feeder.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
Remove sticky tags, paper clips or adhesive
tape from the document before copying.
Adjust the document guide positions.
Refer to "3 Copy" > "Copying Procedure" in the User
Guide.
Open the document feeder cover and check
inside.
Refer to "Document Jams" (P.517).
The machine cannot copy original of
different sizes at a time.
Flatten the curl and load the document
again.
Set [Output Color] to [Color].
Refer to "3 Copy" > "Copy" > "Output Color (Selecting
the Color for Copying)" in the User Guide.
Replace the toner cartridge of the color
indicated in the message.
Refer to "Replacing Toner Cartridges" (P.54).
Replace the drum cartridge indicated in the
message.
Refer to "Replacing Drum Cartridges (for Customers
Having a Spot Maintenance Contract)" (P.58).