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Network Related Problems
This section provides possible solutions to network problems.
Problems Using TCP/IP (LPD/Port9100)
The table below lists possible causes for problems that occur when using TCP/IP (LPD/
Port9100), the methods to check, and the required actions to take.
Unable to Print
Possible Cause
The correct IP address has
not been set.
An unrecoverable failure
occurred while processing a
print job.
The selected protocol is not
compatible with the PC.
How to Check
Have the Network
Administrator check whether
the machine's IP address is
correct.
Check whether an error is
displayed in the control
panel's display.
Check the selected protocol.
Network Related Problems
Remedy
Set the correct IP address in
the machine.
Turn the machine's power
OFF, wait until the display
becomes blank, then turn the
power ON again.
Select a protocol compatible
with the PC.
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