Scan Problems; Unable To Scan - Fuji Xerox DocuCentre S2010 User Manual

11 Problem Solving

Scan Problems

This section provides possible solutions to various problems you may encounter when
using the Scan feature.

Unable to Scan

The table below lists possible solutions when you are unable to scan.
The document is
not fed properly
through the
document
feeder.
11
164
Symptom Possible Cause
The document size is too
small.
The document is not a
supported type.
The document guides are
misaligned.
There are document shreds
stuck in the document
feeder.
Remedy
The minimum size of document that can be
loaded on the document feeder is A5
The document feeder does not support
warped documents, business cards,
transparencies, thin documents, or
documents with attached stick-on notes,
paper clips or tape.
Refer to "Paper Types" (P.70).
Align the document guides properly to
match the document size.
Refer to "Placing the Document" (P.102).
Open the document feeder cover, and
remove the document shreds.
Refer to "Document Jams" (P.184).
.