Contacting Fuji Xerox IMPORTANT For technical help, you must call Fuji Xerox customer service or your local Fuji Xerox dealer. Technical Support Fuji Xerox recommends the Customer first utilize support materials shipped with the product, product diagnostics, information contained on the Web, and email support. If unsuccessful, to obtain service under product warranty the Customer must notify Fuji Xerox Telephone Support or its authorized service representative of the defect before the expiration of the warranty period.
Page 3
2. Navigation 3. Summary 4. Step-by-Step Where can I find this manual? ® (Windows (Start) > All Programs > Fuji Xerox > Fuji Xerox Utilities > FX DocuPrint XXXX > Click Support > User’s Guides. ® (Windows Tap or click (Fuji Xerox Utilities) >...
Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
Compilation and Publication Notice This manual has been compiled and published to provide the latest product safety information at the time of publication. The information contained in this manual may be subject to change.
Table of Contents Basic User's Guide General Information .................... 1 Control Panel Overview.....................1 Access Fuji Xerox Utilities ..................7 Initial Setup........................8 Set the Date and Time ..................8 Adjust the Ring Volume ...................8 Adjust the Beeper Volume ................8 Adjust the Speaker Volume ................8 Paper Handling ....................
Page 7
Scan Using the Scan Button on Your Fuji Xerox Machine ........27 Scan Using the Scan Button on the Machine ..........27 Fax ........................28 Before Faxing ......................28 Set Your Station ID ..................28 Set Telephone Line Compatibility for Interference and VoIP Systems...29 Receive Modes ....................29...
When the WiFi light is on, your Fuji Xerox machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
4. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. If the machine is in Fax Mode, the LCD displays: 01/01 12:00 Fax Only a. Date & Time b. Receive Mode When you press Copy, the LCD displays: Stack Copies:01 □□■□□...
Page 10
7. Menu buttons Clear Press to delete entered data or cancel the current setting. Menu Press to access the Menu for programming your machine settings. Press to store your machine settings. d or c Press to scroll back or forward through menu selections. a or b •...
Page 11
11. Start • Press to start sending faxes. • Press to start copying. • Press to start scanning documents.
Page 12
When the WiFi light is on, your Fuji Xerox machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process...
Page 13
5. Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. If the machine is in Ready Mode or COPY Mode, the LCD displays: Stack Copies:01 □□■□□ 100% Auto a. Type of copy b. Number of copies c.
Access Fuji Xerox Choose the operation you want to use. Utilities Fuji Xerox Utilities is an application launcher that offers convenient access to all Fuji Xerox applications installed on your device. Do one of the following: ® ® • (Windows Vista , Windows ®...
Initial Setup Press a or b to display the Ring option, and then press OK. Set the Date and Time Press a or b to display the High, Med, Low, or Off option, and then press OK. Related Models: DocuPrint M225 z Press Stop/Exit.
Page 16
Press a or b to display the Volume option, and then press OK. Press a or b to display the Speaker option, and then press OK. Press a or b to display the High, Med, Low, or Off option, and then press OK. Press Stop/Exit.
Paper Handling Load Paper Load and Print using the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size.
Set the Check Size Make sure the paper is below the Your Fuji Xerox machine's Check Size setting maximum paper mark (b b b). causes the machine to display a message when you remove the paper tray from the...
• that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Fuji Xerox warranty or service agreement.
Print ® Print from Your Computer (Windows Print a Document Print on Both Sides of the ® ® (Windows Paper (Windows Select the print command in your application. Select FX DocuPrint XXXX (where XXXX is the name of your model). Click OK.
Page 21
Click OK again, and then complete your Print More Than One Page print operation. on a Single Sheet of Paper ® (N in 1) (Windows Select the print command in your application. Select FX DocuPrint XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button.
Printing on Envelopes, (For printing envelopes) Pull down the two green levers, one on the left side Thick Paper or Labels and one on the right side, to the envelope position as shown in the When the back cover (face-up output tray) is illustration.
Page 23
Push one sheet of paper or one Click the Portrait or Landscape option envelope firmly into the manual feed to set the orientation of your printout. slot. Change other printer settings if needed. Continue pushing the paper until the top edge of the paper presses against the rollers for about two seconds, or until the machine grabs the paper and pulls it...
Printing on Plain Paper, Thin Slide the manual feed slot paper guides to the width of the paper. Paper, Recycled Paper or Bond Paper using the Manual Feed Slot • Load the paper into the manual feed slot with the printing surface face up. •...
Page 25
Select FX DocuPrint XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. Click the Paper Size drop-down list and select your paper size. Click the Media Type drop-down list and select the type of paper you are using.
Copy Copy a Document Do one of the following: • For DocuPrint M225 z Press (Copy). Make sure you have loaded the correct size paper in the paper tray. Use the dial pad to enter the number of copies you want. Do one of the following: •...
Copy Settings Copy Option To change Copy settings, press the Options button. Menu selections Options Quality Auto Text Photo Receipt Stack/Sort Stack Sort Brightness Increase the brightness to make the text lighter. Decrease the brightness to make the text darker. Contrast Increase the contrast to make an image clearer.
Page 28
Menu selections Options Page Layout Off(1 in 1) 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) 2-sided (available only for certain 1sided→2sided L models) 1sided→2sided S...
Copy Multiple Pages on Do one of the following: Both Sides of the Paper • Place the document face up in the ADF. (If you are copying multiple pages, You must choose a 2-sided copy layout we recommend using the ADF.) from the following options before you can start 2-sided copying: Portrait...
Enter the number of copies. Copy a 2-sided Document Using the Scanner Glass Press Start to scan the page. You must choose a 2-sided copy layout If you are copying using the ADF, the from the following options before you can machine feeds and scans the pages and start 2-sided copying.
Press Start to scan the page. Copy Both Sides of an ID Card onto One Page After the machine scans the page, Use the 2in1 (ID) Copy feature to copy both select the Yes or No option. sides of an identification card onto one page, keeping the original card size.
Page 32
Use the dial pad to enter the number of copies you want. • For DocuPrint M225 dw Press a or b to enter the number of copies you want. Press Start. The machine scans one side of the identification card.
Click the Scan tab. There are several ways you can use your computer to scan photos and documents on your Fuji Xerox machine. Use the software applications provided by Fuji Xerox, or use your favourite scanning application. Save Scanned Documents...
Scan Using the Scan If the machine is connected to a network, press a or b to display the Button on Your Fuji computer where you want to send the document, and then press OK. Xerox Machine Do one of the following: Scan Using the Scan Button •...
Before Faxing Related Information Set Your Station ID • How to Enter Text on Your Fuji Xerox Machine on page 59 Related Models: DocuPrint M225 z Set the machine to print your Station ID and the fax's date and time at the top of each fax you send.
Fuji Xerox recommends than a traditional phone line. changing the compatibility setting to Basic (for • Fuji Xerox does not recommend the VoIP). use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine not to work correctly.
Page 37
or voice calls and handling them in one of the following ways: • Faxes will be received automatically. • Voice calls will start the F/T ring to tell you to pick up the call. The F/T ring is a fast pseudo/double-ring made by your machine.
Choose the Correct Receive Mode Related Models: DocuPrint M225 z You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you select the correct mode.
Page 39
Related Information • Fax and Telephone Problems on page 46...
Set the F/T Ring Time (Fast Set the Number of Rings Double-ring) Before the Machine Answers (Ring Delay) Related Models: DocuPrint M225 z Related Models: DocuPrint M225 z When you set the Receive Mode to Fax/Tel Mode, if the call is a fax, your machine will When somebody calls your machine, you will automatically receive it.
Store Numbers Store Speed Dial Numbers Related Models: Related Models: DocuPrint M225 z DocuPrint M225 z Use the Speed Dial numbers to store up to Store fax and telephone numbers in the 200 numbers with a name. machine for quick dialling and broadcasting faxes to groups.
Do one of the following: Do one of the following: • To change the stored name and • To change the stored fax or number: telephone number and name: a. Press 1. a. Press 1. b. Edit the name and number: b.
Related Models: DocuPrint M225 z You may be able to use the following services and connections with your Fuji Xerox machine. These are summaries of ways to connect your machine. For details about each topic, see the Online User's Guide.
Send and Receive a Fax Using Your Machine Send a Fax Enter the fax number. • Using the dial pad Related Models: Enter the fax number using the dial DocuPrint M225 z pad. Press (Fax). Do one of the following: •...
Page 45
Press Start. The machine scans and sends the document. If you placed the document on the scanner glass, follow the instructions in the table: Option Description To scan the next page, press 1 to select the Yes option, and then place the next page on the scanner glass.
Related Models: Related Models: DocuPrint M225 z DocuPrint M225 z The Fuji Xerox PC-FAX feature lets you send Use Fuji Xerox's PC-FAX software to receive a file, created in any application on your faxes on your computer, screen them, and computer, as a standard fax and even attach print only those faxes you want.
Page 47
• (Windows Vista and Windows and then press OK. Click Start > All Programs > Fuji Xerox > Fuji Xerox Utilities. If you choose On, the machine will print Click the drop-down list and select the fax at your machine before...
Troubleshooting Use this section to resolve problems you may encounter when using your Fuji Xerox machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: •...
Error and Maintenance Messages The most common error and maintenance messages are shown in the table. Error Message Cause Action 2-sided Disabled The back cover of the Close the back cover of the machine machine is not closed until it locks in the closed position. completely.
Page 50
Fax machine or to your computer before turning off the machine. • Press and hold to turn off the machine, wait a few minutes, and then turn it on again. • If the problem continues, contact Fuji Xerox customer service.
• Press and hold to turn off the machine, and then turn it on again. • If the problem continues, contact Fuji Xerox customer service. Self-Diagnostic The temperature of the • (DocuPrint M225 z) fusing unit does not rise to...
Page 52
Error Message Cause Action Size Error DX The paper size specified in Press Stop/Exit. Choose a paper size the printer driver and the supported by 2-sided printing. machine's menu are not Paper size available for automatic 2- available for automatic 2- sided printing is A4.
Fax and Telephone Problems Related Models: DocuPrint M225 z If you cannot send or receive a fax, check the following: Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall socket. If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine.
If you are using a telephone answering machine (External TAD mode) on the same line as the Fuji Xerox machine, make sure your answering machine is set up correctly. 1. Record the outgoing message on your answering machine.
Page 55
Difficulties Suggestions Vertical black lines Black vertical lines on faxes you send are typically caused by dirt or when sending. correction fluid on the glass strip. For more information, see the Online User's Guide: Clean the Scanner...
(Start) > All Programs > If the Wi-Fi light on your machine's control panel is blinking, your Fuji Xerox > Fuji Xerox Utilities. machine has not been connected to Click the drop-down list and select the WLAN access point. Set up the your model name (if not already wireless network connection again.
Page 57
If you cannot print on both sides of paper, check the following: Change the paper size setting in the printer driver to A4.
Document and Paper Jams Find the Jammed Document Clear the Document Jam or Paper If your document or paper jams inside the The Document is Jammed in the Top of the machine, the LCD message or Status Monitor will help you to find it. Open the ADF cover.
Remove Small Paper Scraps Jammed in Clear the Paper Jam the ADF Always remove the remaining paper from the Insert a strip of stiff paper, such as paper tray and straighten the stack when you cardstock, into the ADF to push any are adding new paper.
Page 60
Fan the stack of paper to prevent further Paper is Jammed in the Output jams, and slide the paper guides to fit Paper Tray the paper size. When the paper is jammed in the output paper tray, do the following: Use both hands to open the scanner.
Page 61
Paper is Jammed at the Back of the WARNING Machine HOT SURFACE If the machine's control panel or the Status Monitor indicates that there is a jam in the The machine's internal parts will be extremely back (Rear) of the machine, complete the hot.
Page 62
Switch off the product promptly and contact your local Fuji Xerox representative for more information. Leave the machine turned on for 10 minutes. This allows the internal fan to...
Page 63
Remove the toner cartridge and drum Install the toner cartridge and drum unit unit assembly. assembly into the machine. WARNING Close the front cover. HOT SURFACE Paper is Jammed in the 2-sided The machine's internal parts will be extremely Tray hot.
Page 64
At the back of the machine, pull the If paper is not caught inside the 2-sided 2‑sided tray completely out of the tray, open the back cover. machine. WARNING Pull the jammed paper out of the machine or out of the 2‑sided tray. HOT SURFACE The machine's internal parts will be extremely hot.
Page 65
Put the paper tray firmly back in the front of the machine.
Appendix How to Enter Text on Your Fuji Xerox Machine DocuPrint M225 dw When setting certain options, such as the Network Key, you must enter characters on the machine: • Hold down or repeatedly press a or b to select a character from this list: 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!"#$...
Page 67
Press button One time Two times Three times Four times Five times • Inserting spaces To enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice between characters. •...
Supplies When the time comes to replace supplies such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. The toner cartridge and drum unit are two separate parts. Toner Cartridge Drum Unit Standard Toner: CT351055...