Fuji Xerox DocuCentre S2010 User Manual page 170

11 Problem Solving
Unable to connect due to an
access restriction set in the
proxy server, firewall or web
server.
Unable to Connect to the Desired Web Server
The machine is not set to use
a proxy server.
The machine is set to use a
proxy server even though the
environment does not use
one.
The proxy server address
has not been set correctly.
Unable to connect because
the user name or password is
incorrect when the proxy
server requires
authentication.
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Possible Cause
Symptom
Remedy
Types of access restrictions are listed below. Check the set
access restriction.
Address (port) restriction
SSL restriction
User access (or access authority level) restriction
Content block
Scheme restriction (such as restriction on use of HTTP)
Forwarded data size restriction
Method restriction (such as restriction on use of POST)
HTTP header restriction (such as access permitted only on
certain browsers)
Time restriction (such as use permitted only during certain
time slots)
Remedy
If the machine is not set to use a proxy server in an
environment that uses one, you cannot connect to the
desired web server. Set the machine to use a proxy server.
Do not set the machine to use a proxy server in an
environment not requiring the use of one (such as an
intranet).
If the machine is set to use a proxy server, you will not be
able to connect to the desired web server if the proxy server
address is not set correctly. Set the proxy server address
correctly.
Set a user name and password in the machine that the proxy
server will permit connection for.