Panasonic DP-C321 Service Handbook page 207

3. 4. 4 How to Use DC Codes
3. 4. 4. 1 DC122 Shutdown History
Description
• Displays history classifying into 3 categories: Document Jam, Paper Jam and Other Failure.
• The last 40 faults history are not available.
• Does not count faults detected in the Service Mode. Does not count the interlock
open detected while the Main Processor is stopped.
• Logs only the main cause when several faults have occurred at the Main Processor.
The main cause means the first fault that has occurred in a series of faults.
• Select [Complete the operation and exit] on the Exit Service Mode screen (DC188)
for servicing. After exiting the Service Mode, all the data in the Shutdown History
is cleared.
<Failure History>
Procedure
1. Select the "History" tab on the Service Mode screen.
2. Select [DC122] on the History screen.
3. The Shutdown History screen is displayed. (Default: Failure screen)
• The screen displays the Shutdown History of Failure based on the data obtained from
the Main Processor.
Data is obtained when the screen is opened or when entering the Service Mode (when
[Service Mode] is double clicked and with the [Z] key pressed).
• The screen displays the last 20 Faults occurred in the Customer Mode from the time
the data was cleared on completion of the previous service call up to now.
• The screen displays the Failure Name, Date & Time of Occurrence, Total Counter, and
the detailed information of Input Device, Document Size/Orientation, Paper Size/
Direction, Tray in use and Output Device.
• The Detailed Information displays the information corresponding to the failure items
being selected. The failure item being selected is displayed in blue. The first row is
selected by default.
4. Select [Close] to return to the History screen after checking of the failures has completed.
<Document Jam History>
Procedure
1. Select the "History" tab on the Service Mode screen.
2. Select [DC122] on the History screen.
3. Select [Document Jam] on the Shutdown History screen.
4. The Document Jam screen is displayed.
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• The screen displays the Shutdown History of Document Jam based on the data
obtained from the Main Processor.
Data is obtained when the screen is opened or when entering the Service Mode (when
[Service Mode] is double clicked and with the [Z] key pressed).
• The screen displays the last 20 document jams occurred in the Customer Mode from
the time data was cleared on completion of the previous service call up to now.
• The screen displays the Paper Jam Name, Date & Time of Occurrence, Total Counter,
and the detailed information on Input Device, Document Size/Orientation, Paper Size/
Direction, Tray in use and Output Device.
• The Detailed Information displays the information corresponding to the document jam
items being selected. The document jam item being selected is displayed in blue. The
first row is selected by default.
5. Select [Close] to return to the History screen after checking of the Document Jam has completed.
<Paper Jam History>
Procedure
1. Select the "History" tab on the Service Mode screen.
2. Select [DC122] on the History screen.
3. Select [Paper Jam] on the Shutdown History screen.
4. The Paper Jam screen is displayed.
• Displays the Shutdown History of Paper Jam based on the data obtained from the Main
Processor.
Data is obtained when the screen is opened or when entering the Service Mode (when
[Service Mode] is double clicked and with the [Z] key pressed).
• Displays the last 20 paper jams which have occurred in the Customer Mode from the
time when data was cleared on completion the previous service call up to now.
• The screen displays the Paper Jam Name, Date & Time of Occurrence, Total Counter,
and the detailed information on Input Device, Document Size/Orientation, Paper Size/
Direction, Tray in use and Output Device.
• The Detailed Information displays the information corresponding to the paper jam
items being selected. The paper jam item being selected is displayed in blue. The first
row is selected by default.
5. Select [Close] to return to the History screen after checking of the Paper Jam has completed.
Chapter 3 Troubleshooting