352
C
10: T
HAPTER
ROUBLESHOOTING
Telephone
Troubleshooting
Using the Telephone
Local User Interface
(LUI) Utility
If you believe that a problem is associated with a particular telephone,
use these telephone troubleshooting procedures.
The firmware within each NBX Telephone includes a telephone diagnostic
and configuration utility called the Local User Interface (LUI). You can use
the LUI to manually configure a telephone and to test the telephone
To run the LUI utility:
1 Disconnect the telephone from the LAN.
2 Cycle power to the telephone by disconnecting and then reconnecting its
power connector.
For telephones that use a powered Ethernet cable instead of a power
adapter, disconnect and then reconnect the Ethernet cable, and then
press the Program button before the telephone finishes its download of
code from the call processor.
3 To start the LUI:
On the NBX 2102 or 3102 Business Telephones, press the Program
■
button.
On the NBX 2101 Basic Telephone, press the MSG button.
■
4 The buttons you use to access and use the LUI utility vary with each type
of supported telephone:
NBX 3102 Business Telephone buttons are described in
■
NBX 2102 Business Telephone buttons are described in
■
NBX 2101Basic Telephone buttons are described in
■
Table 77
describes the LUI menu items.
Figure
24.
Figure
25.
Figure
26.