3Com NBX 100 Administrator's Manual page 315

Time-dependent
Figure 23 Three
Morning
Greeting
"Good morning."
12 am...
Afternoon
Greeting
"Good afternoon."
noon
Evening
Greeting
"Good evening."
6 pm
"Thank you for calling XYZ Corporation. If you know your party's
Main
extension, you may dial it now. To speak to an operator, press 0. For
Menu
Sales, press 3. For Support, press 4. To leave a message in the genera
mailbox, press 5. To reach the company directory, press 9."
"You have reached the customer support line. To speak with a support
technician about a new issue, press 1. For returns and warranty
Sub
information, press 2. To check the status of an existing support issue,
Menu
press 3. To return to the previous menu, press star."
This example uses time-dependent greetings to greet callers according to
the time of day. The main menu prompt presents callers with options for
reaching the operator, specific departments, or the company directory of
names. It also uses a submenu to direct callers to subgroups within the
Support department.
Auto Attendant
Greetings, a Main Menu and a Submenu
315