Konica Minolta bizhub C350 Service Manual page 384

Standard Controller Field Service Ver2.0 Sep. 2004
I General
1. Controller specifications ....................................................................................... 1-1
1.1 Supporting client specifications ......................................................................... 1-2
II Maintenance
1. Checking the controller firmware version ............................................................. 2-1
2. Firmware rewriting................................................................................................ 2-1
2.1 Preparations for updating the firmware.............................................................. 2-1
2.1.1 Service environment..................................................................................... 2-1
2.1.2 Application to be used .................................................................................. 2-1
2.1.3 Installing the Cygwin..................................................................................... 2-1
2.1.4 Writing into the Compact flash...................................................................... 2-3
2.2 Updating procedures of firmware ...................................................................... 2-5
2.2.1 Updating method .......................................................................................... 2-5
2.2.2 Action When Data Transfer Fails .................................................................. 2-6
III Adjustment/Setting
1. Checking the external interface operation mode setting ...................................... 3-1
2. Setting for PageScope Remote Care ................................................................... 3-1
2.1 Setting procedures............................................................................................. 3-1
2.2 "Server Set (RD)" settings ................................................................................. 3-1
2.2.1 E-mail reception settings .............................................................................. 3-1
2.2.2 E-mail transmission settings ......................................................................... 3-2
2.2.3 Checking the E-mail Transmission/Reception Settings ................................ 3-2
2.3 Supplementary information: Log check ............................................................. 3-3
2.3.1 Example of successful test transmission/reception: ..................................... 3-3
2.4 Connection with PageScope Remote Care Device Management Server.......... 3-3
IV Troubleshooting
1. Checking the system configuration ...................................................................... 4-1
2. Status codes ........................................................................................................ 4-1
3. Troubleshooting procedures ................................................................................. 4-1
3.1 Unable to print over the network........................................................................ 4-1
3.2 Unable to transmit data through Scan to FTP. ................................................... 4-3
3.3 Unable to transmit data through Scan to E-Mail/Internet FAX. .......................... 4-4
3.4 E-mail does not reach the destination when transmission through
Scan to E-Mail/Scan to Internet FAX is completed. ........................................... 4-5
CONTENTS
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