Avaya G860 Installing And Operating
  1. Manuals
  2. Brands
  3. Avaya Manuals
  4. Gateway
  5. G860
  6. Installing and operating
Avaya G860 Installing And Operating

Avaya G860 Installing And Operating

Media gateway
Hide thumbs Also See for G860:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Configuration Manual
Installing and Operating the Avaya
G860 Media Gateway
© 2007 Avaya Inc.
All Rights Reserved.
03-601918
Issue 1
October 2007

Advertisement

Table of Contents
loading

Related Manuals for Avaya G860

Summary of Contents for Avaya G860

  • Page 1 Installing and Operating the Avaya G860 Media Gateway © 2007 Avaya Inc. All Rights Reserved. 03-601918 Issue 1 October 2007...
  • Page 2 Warranty Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support.

  • Page 3: Table Of Contents

    2.1.1 Avaya G860 Media Gateway ..............13 2.1.2 Avaya G860 Media Gateway Accessories Kit ......... 14 2.2 Front and Back Views of the Avaya G860 Media Gateway ....14 2.3 The Chassis ....................16 2.3.1 Earthing Requirements ................17 2.3.2 Power Requirements ................
  • Page 4 4.2.5 IEEE 802.1p QoS/CoS Layer 2 Traffic Prioritization........ 52 4.2.6 Security Profiles..................52 4.2.7 Defining IP Parameters - Avaya G860 Media Gateway......53 4.3 Environmental Requirements ..............53 4.4 Environmental Conditions ..............54 4.4.1.1 Temperature ..................54 4.5 Interfacing with the IP Networks............. 54 4.5.1...
  • Page 5 12.4 Working with VLANs ................106 12.4.1 VLAN Tagging ..................107 12.4.1.1 Defining VLANs................107 12.5 Interface Separation................108 12.6 Link Aggregation in Avaya G860 Media Gateway....... 109 12.7 Setting DiffServ Priorities..............109 12.8 Security in the Avaya G860 Media Gateway........111 12.8.1 SSL/TLS ....................111 12.8.2 SSH .......................
  • Page 6 14.4 Adding Media Gateway Boards to a Avaya G860 Media Gateway System ....................153 14.4.1 Constraints for Adding Boards to the Avaya G860 Media Gateway ..153 14.4.2 Adding the Media Gateway Board in the EMS ........154 14.5 SA/RTM Replacement Procedure ............154 14.6 Ethernet Switch Board Replacement Procedure ........
  • Page 7 15.1 Online Software Upgrade – Overview ..........163 15.2 Pre-Upgrade Configuration Backup ............. 164 15.3 Performing the Online Software Upgrade ........... 164 15.3.1 Configuring the Telnet/FTP Password of the Avaya G860 Media Gateway165 15.3.2 Starting the Online Software Upgrade Wizard........165 15.3.2.1 Welcome Questionnaire..............167 15.3.2.2 Upgrading the Secondary SC Board ..........168...
  • Page 8 Avaya G860 Media Gateway 18.1.5 Process Encoded/Decoded ini File(s)............ 202 18.1.6 Process Coder Table File(s) ..............203 18.2 PSTN Trace Utilities ................204 18.3 Enabling PSTN Trace via the Web............205 19 Appendix - Getting Started with MIBs............207 19.1 MIBS and Provisioning Options ............207 19.1.1 Configuring a Newly Inserted Media Gateway board ......

  • Page 9: Customer Support

    Notice This manual describes the installation, operation and maintenance of the Avaya G860 Media Gateway. Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, Avaya cannot guarantee the accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions.

  • Page 10: Related Documentation

    Through the EMS, the system operator can also configure the Avaya G860 Media Gateway to send all alarms set as they are to be handled according to manual or automatic rules.

  • Page 11: Introduction To The Avaya G860 Media Gateway

    The Avaya G860 Media Gateway Media Gateway is a high channel density, standards-compliant, VoIP media gateway systems. The Avaya G860 Media Gateway is a robust, scalable and modular solution, designed for a large campus and/or a large call center with demands for high availability, reliable new voice infrastructure networks.

  • Page 12: Avaya G860 Media Gateway

    Avaya G860 Media Gateway Figure 1: Media Gateway T3 Configuration Block Diagram IP Network Gigabit Ethernet Gigabit Ethernet Uplinks Uplinks Power Power Entry Push Supply Modules LEDs Tray Units Buttons Modules (PEM) Optional Optional Midplane Alarm Sync & Alarm Sync &...

  • Page 13: Hardware Overview

    2. Hardware Overview Hardware Overview The Avaya G860 Media Gateway is offered with the following hardware configurations: Avaya G860 Media Gateway Hardware The table below details the components of the Avaya G860 Media Gateway. 2.1.1 Avaya G860 Media Gateway Figure 2: Avaya G860 Media Gateway The table below details the components of the Avaya G860 Media Gateway.

  • Page 14: Avaya G860 Media Gateway Accessories Kit

    Blank panels (Full configuration): Blank panel - Panel only Blank panel - Baffled filler panel In the Avaya G860 Media Gateway, slots 5 and 6 require blank panels as part of the temperature control system. 2.1.2 Avaya G860 Media Gateway Accessories Kit...
  • Page 15 2. Hardware Overview Figure 3: Avaya G860 Media Gateway - Front View Table 1: Avaya G860 Media Gateway Front View Component Descriptions Item # Label Component Description TPM Boards Blank and Baffled Panels ESD Connectors on the Attachment Brackets Fan Tray Module with Alarm LEDs...

  • Page 16: The Chassis

    The Avaya G860 Media Gateway configuration complies with NEBS Level 3 requirements (Avaya G860 Media Gateway chassis – designed to meet - approval pending), and conforms to CompactPCI PICMG 2.0 standards. They each contain a 10-slot card cage. All component boards have a sturdy, hot-swap cPCI 6U form factor.

  • Page 17: Earthing Requirements

    National Electrical Safety Code (NESC), ANSI/IEEE C2.[36] Safety Earth Intrinsically, the Avaya G860 Media Gateway chassis must be safety-earthed using an equipment-earthing conductor. Do not depend on locknut-bushings and double- locknuts for bonding purposes. Use the earthing hardware provided with the chassis.

  • Page 18: Power Requirements

    Power Consumption DC Input Power For the Avaya G860 Media Gateway, the average power consumption for a full complement of boards is approximately 696 watts (14.5 A at 48 VDC). Two Power Entry Modules (PEM) are provided for DC connections on the rear of the chassis.

  • Page 19: Midplane Keying

    Cooling System The Avaya G860 Media Gateway components are cooled by a fan tray unit (FM), located at the left of the card cage. The fan tray unit draws cool air in through a perforated grill on the left side of the chassis.

  • Page 20: Fpm - Advanced Fan Power Module

    The clean air is drawn by the fans and passes through the entire set of plug-in front and rear boards residing in the slots, cooling each one. The air exits the Avaya G860 Media Gateway via perforated vents in the chassis.

  • Page 21: Alarm Indicators

    Reset buttons. The alarm indicators are connected to the fault detection and alarm system provided with the Avaya G860 Media Gateway. As needed, LEDs indicate critical, major or minor system faults as well as system and shelf alarms. Figure 7: FM Fan Tray Unit Panel and Alarm Indicators...

  • Page 22: Alarm Indicators

    Avaya G860 Media Gateway 2.4.2.1 Alarm Indicators The table below describes the chassis’ front panel alarm indicators. Table 5: Chassis Front Panel Alarm Indicators and Buttons Component Description Color Code Remarks SYSTEM Indicates that the Green Steady Green indicates proper SC board...

  • Page 23: Avaya G860 Media Gateway Boards

    Avaya G860 Media Gateway Media Gateway in the corresponding slot. The appropriate rear RTMs are located in the rear cage of the Avaya G860 Media Gateway Media Gateway in the corresponding slot. The figures below display the panels of the TPM board and TPM/RTM.
  • Page 24 Avaya G860 Media Gateway Figure 8: TPM Board Panel Fail Red – Board Faillure ACT Green – Installation OK Yellow - Standby PSTN – STM-1/OC-3 Link A Green - Working Link OK PSTN – T3 Yellow - Protection Link OK...
  • Page 25 2. Hardware Overview Table 6: TPM Board Panel STM-1/OC-3 Version LED Indicators (future) Group LED # LED Label Color States FAIL Normal Operation Failure Stand alone board (non HA system) Blinking Yellow Redundant board in standby mode Green Working board PSTN A;...

  • Page 26: Tpm Board Panel T3 Led Indicators

    Avaya G860 Media Gateway Table 7: TPM Board Panel LED Alarm Signals for SDH or SONET Terminology (future) Meaning of Alarm Signals for SDH or SONET (next applicable release) Alarm (Red) SDH Name Status SONET Name For Alarm LEDs Loss of Signal...

  • Page 27: Tpm/Rtm

    2. Hardware Overview Table 8: TPM/T3 Board Panel LED Indicators Group LED # LED Label Color States 1B; 2B; ALRM 3A; 3B Board Power is down Green Normal Operation SWAP READY Blue Normal Operation (see Note) 2.5.1.2 TPM/RTM The TPM Rear Transition Module (RTM) board (TPM/RTM) provides the fiber optic I/O connections for the following interfaces: STM-1/OC-3 PSTN (future) T3 (DS-3) PSTN...
  • Page 28 Avaya G860 Media Gateway Figure 9: TPM/RTM PSTN – STM-1/OC-3 1+1 Redundancy A and B Make a redundant pair ATM – STM-1/OC-3 1+1 Redundancy 1A and 1B Make a redundant pair Dust covers cover the unused receptacles PSTN – T3 A –...

  • Page 29: Sc (System Controller) Board

    2. Hardware Overview 2.5.2 SC (System Controller) Board The System Controller (SC) is a Sun™ CompactPCI™ Single Board Computer (SBC), running on the Solaris™ 9 operating system. The Solaris™ 9 operating system is pre- installed on the 40Gb HD (on-board hard disk) on the SC board, which is designed for the 7/24 carrier grade operation.
  • Page 30 Avaya G860 Media Gateway Figure 10: SC Panel 30 Installation & Operation Manual...

  • Page 31: Front Panel Ps2 Com Serial Port

    2. Hardware Overview 2.5.2.1 Front Panel PS2 COM Serial Port The figure below displays the pin assignments for the front panel PS2 COM serial port. Figure 11: SC Front Panel Serial Port Connector 7 DCD 6 RTS 8 Shield GND 4 GND 5 RXD 3 TXD...

  • Page 32: Sa Synchronization And Alarm Rtm

    Doing so can cause file corruption and loss of system serviceability. Use the correct shutdown procedure described in Shutdown Procedures. These pushbuttons are for use by Avaya Technical Support personnel only. ABORT - Pressing the ABORT pushbutton halts the normal operation of the SC software back to the “OK Prompt”...
  • Page 33 Detecting the state of front chassis push-buttons Monitoring PEM status The SA/RTMs are located in the rear cage of the Avaya G860 Media Gateway, in the respective slots 1 and 2, behind the SC boards in the front cage. These RTMs contain an RS-232 console port 9-pin female D-type connector (P2).
  • Page 34 Avaya G860 Media Gateway Figure 12: SA/RTM Panel 34 Installation & Operation Manual...

  • Page 35: Ethernet Switch Boards

    10/100/1000 24 port Gigabit Ethernet switch that is compatible with both PICMG 2.16 CompactPCI® backplanes. The ES/6600 board is accompanied by a corresponding RTM, which provides up to 7 copper-based Ethernet ports. In the Avaya G860 Media Gateways configuration, the ES/6600 board provides 18 Gigabit port connections via the midplane and 6 1000Base-T ports via a Rear Transition Module.
  • Page 36 Avaya G860 Media Gateway Figure 13: ES/6600 Panel 36 Installation & Operation Manual...

  • Page 37: Es/6600 Panel Indicators

    2. Hardware Overview 2.6.1.1 ES/6600 Panel Indicators The status of all Ethernet ports is shown by LED indicators on the front panel. Table 13: Port/Link Activity Indicators Indicator Status Function Green Link exists No Link exists Flashing Green Activity (transmit or receive) Note 1: The 10/100 Base-TX ports flash the Activity indicator when there is transmit or receive activity.

  • Page 38: Es/6600 Physical Slots To Ethernet Port Correlation - Avaya G860

    Indicator Status State Indication Blue Board can be removed or inserted 2.6.1.2 ES/6600 Physical Slots to Ethernet Port Correlation - Avaya G860 Media Gateway Note 1: The Ethernet Switches are interconnected internal Ethernet links. Note 2: Occupied in terms of the Ethernet Switch and reflected by the indicators.
  • Page 39 2. Hardware Overview Table 18: ES/6600 Physical Slots to Ethernet Port Correlation Slot 3 Ethernet Slot 4 Ethernet Slot Number Switch Port Switch Port Dedicated to Board Type aggregated with port 21 and 22 GbE port used aggregated with port 20 GbE port used aggregated with port 20 when Media Aggregation Enabled...

  • Page 40: Es/6600/Rtm

    ES/6600/RTM The ES/6600/RTM is supplied with the ES/6600 Ethernet Switch board and allows connection from the Avaya G860 Media Gateway to 10/100/1000Base-T external Ethernet equipment. The ES/6600/RTM also contains an RS-232 console port, which is used for configuration or debugging.

  • Page 41: Board Assembly Order

    2. Hardware Overview Table 19: ES/6600/RTM Port Pin Outs Pin Number Signal Name Board Assembly Order For a system configuration with less than the full complement of Media Gateway boards, the board assembly should follow the tables below. Any slot with no board assigned to it must be covered with a blank panel.
  • Page 42 Avaya G860 Media Gateway Table 20: TPM System Configuration Board Assembly - View 1 Slot # Front Board Rear Board TPM Redundant (Redundant Configuration) TPM/RTM/Redundant For ventilation purposes, blank panels are always inserted in slot 6 and underneath the lowest TPM number. For example, if there are two TPMs inserted in slots 9 and...

  • Page 43: Installation Process Flow

    The installation process flow depicted in the figure below illustrates the steps involved in the installation process. Customers should prepare the site according to the requirements described in the Site Preparation section prior to the installation of the Avaya G860 Media Gateway equipment. The Hardware Installation phase comprises: Unpacking the equipment...

  • Page 44: Installation Process Flow (Tpm Configuration)

    Avaya G860 Media Gateway Installation Process Flow (TPM Configuration) Figure 15: Installation Process Flow (TPM Configuration) START Install Install Install Prepare Configure Configure Hardware Hardware Software Site (Cont.) (Cont.) Updating Basic Full Preparing Unpacking / Configuration Connecting Provisioning Getting Started...
  • Page 45 3. Installation Process Flow Reader’s Notes Issue 1 October 2007 45...

  • Page 47: Site Preparation

    4. Site Preparation Site Preparation Physical Requirements The following describes the equipment that must be prepared on site before the Avaya G860 Media Gateway can be installed. 4.1.1 Equipment Table 22: Equipment Requirements Item Requirement L2/L3 Switch or Routers Two are required for High Availability. They must have 1 Gbps...

  • Page 48: Electrical

    Power Provide sufficient capacity for the average power consumption for a full consumption complement of boards: Power consumption: Avaya G860 Media Gateway chassis with maximum TPM boards: Approximately 696 watts (14.5 A at 48 VDC) 48 Installation & Operation Manual...

  • Page 49: Cables

    Be sure to prepare the interface connections before beginning the Avaya G860 Media Gateway installation. Note 2: For Cable pin out information, refer to the pin out tables in 'Avaya G860 Media Gateway Boards' on page 23. Table 24: Cabling Requirements...

  • Page 50: Defining Ip Parameters

    However, the MAC Address field in the table below is provided for your convenience. Note: The PC should be in the same subnet as that of the Avaya G860 Media Gateway components that communicate with the PC. 4.2.1...

  • Page 51: Vlans Configuration

    4. Site Preparation Table 26: Network Server IP Addresses Network Server IP Addresses Comment Up to 3 Syslog 4.2.3 VLANs Configuration If VLANs are used in the network, prepare the following information: Table 27: VLANs Configuration OAM Network Media Network Control Network VLAN ID 4.2.4...

  • Page 52: Ieee 802.1P Qos/Cos Layer 2 Traffic Prioritization

    Avaya G860 Media Gateway Table 28: DiffServ Priority Parameters DiffServ Class Protocol Group DiffServ Priority Name Bronze Used for long-lived TCP, and HTTP flows, such as Non time- critical OAM&P, Email, Instant Messaging Note: The priority settings assigned to a DiffServ Class name is assigned per Protocol group.

  • Page 53: Defining Ip Parameters - Avaya G860 Media Gateway

    Ethernet Switch (ES) switching Environmental Requirements The Avaya G860 Media Gateway chassis mechanical envelope complies with the requirements of NEBS GR-63-CORE, Issue 2. The table below provides a list of the mechanical requirements which were imposed on the chassis design.

  • Page 54: Environmental Conditions

    Avaya G860 Media Gateway Table 32: NEBS Requirements Physical Protection Test level Reference Requirements (GR-63 para.) Earthquake Zone 4 4.4.1 Office Vibration 5-100-5 Hz/0.1g, 4.4.3 0.1 oct/min; 3 axes Transportation Vibration 5-100 Hz, 0.1 oct/min; 4.4.4 100-500 Hz, 0.25 oct/min...

  • Page 55: Example: Without Physical Separation

    4.5.1 Example: Without Physical Separation In a configuration with the cluster of two interconnected L-2 switches, the Avaya G860 Media Gateway’s uplink is connected directly to L-2 switches. The two Ethernet Switch boards must not be interconnected externally as this, combined with the inter- communication between the L-2 switches, causes a closed loop in the network.

  • Page 56: Sdh/Sonet Network Connections (Future)

    Investigate the multiplexing hierarchy of the provided PSTN links. It should be configured the same as the gateway's links. Note that Avaya G860 Media Gateway provides one mux hierarchy (or multiplexing method) each for SONET and SDH.

  • Page 57: Clock Synchronization

    SDH links, or regular E1/T1 trunks. To accomplish this, the clock sources must be prioritized in order to achieve optimal synchronization switches. The clock synchronization of the Avaya G860 Media Gateway can operate in one of the following modes: Avaya G860 Media Gateway Configuration - uses Non-Synchronized mode only, choosing from the ATM or PSTN interface for the clock reference 4.7.1...

  • Page 58: System Configurations Only

    For the TPM + T3 System Configuration, use these guidelines: If the clock reference fails, the Avaya G860 Media Gateway automatically starts looking for the next clock reference. The search starts from the first DS1 trunk, continuing on to the last one. Therefore, the most qualified clock references should appear on the lowest trunk number of the multiplexed trunk stream.

  • Page 59: Unpacking/Checking Contents

    Carefully cut through the tape that binds the carton closed and open the top cover of the carton. Open the protective plastic covering. Grasp the Avaya G860 Media Gateway chassis with both hands and lift it from the carton. Place the Avaya G860 Media Gateway chassis upright on a stable surface.
  • Page 60 Avaya G860 Media Gateway Reader’s Notes 60 Installation & Operation Manual...

  • Page 61: Mounting The Chassis On A Rack

    The Avaya G860 Media Gateway complies with Network Equipment Building System (NEBS) requirements for racks. The Avaya G860 Media Gateway is provided with mounting flanges on either side of the front of the chassis, appropriate for standard 19-inch racks(provided by Customers).
  • Page 62 Avaya G860 Media Gateway While a technician is holding the chassis in place; a second person fastens the chassis to the rack rails using four screws (not provided), two on each side of the chassis or as appropriate for your rack type. Refer to the figure below.
  • Page 63 6. Mounting the Chassis on a Rack Note: If you are using pre-installed support studs on the rack, lift the chassis and mount in place, over the installed studs. Place washers over the studs and secure the caps. Figure 20: Installing Rack Using Pre-Installed Support Studs Issue 1 October 2007 63...
  • Page 64 Avaya G860 Media Gateway Reader’s Notes 64 Installation & Operation Manual...

  • Page 65: Earthing

    The earth connection’s resistance must not be greater than 0.1 ohm. Verify that the rack’s earthing is properly done. Earthing provisions for the Avaya G860 Media Gateway are located on the Power Entry Module (PEM) panel, as shown in the figure below. There are two earth connectors situated immediately to the right of each DC power connector or to the left of the AC power connector.
  • Page 66 Avaya G860 Media Gateway Figure 22: Earthing Connections Chassis Rear - PEM/AC 66 Installation & Operation Manual...

  • Page 67: Powering Up

    Check that the SA/RTM alarm cabling is secured to the Avaya G860 Media Gateway chassis as well as to the external equipment. Check that the Ethernet Switch fiber optic cabling is secured to the Avaya G860 Media Gateway chassis as well as to the external equipment.

  • Page 68: Connecting Power - Tpm System Configuration

    DC, each located on a PEM module. For redundant protection, each input terminals must be connected to a separate power source. Each power entry port of the Avaya G860 Media Gateway must be connected to DC mains through a 25A max double pole circuit breaker, which acts also as a disconnect device.
  • Page 69 8. Powering Up Figure 24: DC Power Connections Redundant Pair WARNING Make sure that the power connections are according to the indicated polarity. To connect the DC power to the terminals on each terminal block, take these 5 steps: Remove input terminal from the PEM. Connect two 14 AWG stranded wiring to the input, paying attention to the polarity, and tightening the upper screws.

  • Page 70: Post-Power Connection Test Procedures Checklist

    Avaya G860 Media Gateway Post-Power Connection Test Procedures Checklist To complete the installation up to this point, verify the next 6 items are correct: Check the electrical connections: • For DC power: Verify that the power connections to the DC power inputs on the PEMs have been made according to the desired configuration.

  • Page 71: Post-Power Connection Test Procedures Checklist

    8. Powering Up 8.2.1 Post-Power Connection Test Procedures Checklist Table 35: Functional Checks on Component Indicators - TPM System Configuration Functional Unit Indicator Indicator Status Description ES/6600 boards SYSTEM Yellow Basic board integrity checks were completed Green Awaiting BootP response FAULT Normally OFF LED is Red if the board fails...
  • Page 72 Avaya G860 Media Gateway Table 35: Functional Checks on Component Indicators - TPM System Configuration Functional Unit Indicator Indicator Status Description Advanced Fan Power Power Green Normally OFF Module FPM LED is Red if voltage to the fans is improper...

  • Page 73: Configuring System Controller Software For The First Time

    9. Configuring System Controller Software for the First Time Configuring System Controller Software for the First Time The System Controller (SC) software is pre-installed on the SC board. You are required to configure the preinstalled Sun™ Solaris ™ 2.8/2.9 configuration files and SC software.

  • Page 74: Defining Ip Parameters

    IP address of NTP server (if exists). NTP server is server providing time of day Note: The PC should be in the same subnet as that of the Avaya G860 Media Gateway components. Configuring the NTP Server An NTP server must be used to synchronize the date and time of the SC boards.

  • Page 75: Connecting Via An Rs-232 Terminal

    9. Configuring System Controller Software for the First Time Connecting via an RS-232 Terminal Access the SC board by connecting to the SC console using the RS-232 terminal. Use any terminal client software, such as the HyperTerminal tool. To access the HyperTerminal tool, take this step: From the Start menu in the bottom left corner of the screen, access Programs>Accessories>Communications>HyperTerminal.
  • Page 76 Avaya G860 Media Gateway Stop SC software by running tools tg dn command. Return to the console terminal and update the following network configuration information using the existing install.pl script. Note: Be sure to enter the IP addresses carefully. Errors can prevent the system from connecting to the network.
  • Page 77 9. Configuring System Controller Software for the First Time [10.6.8.33]: 10.2.229.253 IP address Enter the correct IP address for the Default router and press Enter. [10.6.0.1]: 10.2.0.1 Default router Enter the correct IP address for the Subnet and press Enter. Do the same for the Subnet mask or accept the default.

  • Page 78: Performing The Basic Sc Configuration

    Avaya G860 Media Gateway 9.5.2 Performing the Basic SC Configuration During the basic configuration of the first SC board, the IP addresses you have defined are entered at the appropriate prompts. 9.5.2.1 Basic SC Configuration on the First SC Board...
  • Page 79 At the NTP server IP prompt, enter the IP address of the NTP server. NTP server IP [10.2.229.57]: At the Enable Security prompt, to enable Security, type 1. To disable Security, type 0. For more information refer to 'About Security in the Avaya G860 Media Gateway' on page Enable Security (0-no, 1-yes) [0]: If you have enabled Security, you are prompted to enter the EMS IKE Pre-Shared Key.
  • Page 80 Avaya G860 Media Gateway Note 1: By enabling Security here, the Security features of the EMS are enabled. Note 2: The IKE Pre-Shared Key entered here appears in the EMS as the OAM Security Profile also disguised with asterisks. Note 3: Changing the IKE Pre-Shared Key can only be done using the install.pl...
  • Page 81 9. Configuring System Controller Software for the First Time >>> Update /etc/inet/inetd.conf file ... >>> Restore file /etc/inet/inetd.conf from the backup ... >>> Update /etc/inet/services file ... >>> Restore file /etc/inet/services from the backup ... >>> refresh INET daemon ... >>>...
  • Page 82 Avaya G860 Media Gateway >>> Update /etc/syslog.conf file ... >>> Make backup of modified file /etc/syslog.conf ... >>> Make record of new file /var/log/local0 ... >>> Make record of new file /var/log/daemon ... >>> Make record of new file /var/log/auth ...
  • Page 83 9. Configuring System Controller Software for the First Time >>> Tune up /tmp filesystem ... >>> Make backup of modified file /etc/vfstab ... >>> Make backup of modified file /etc/nsswitch.conf ... >>> Make record of new file /etc/resolv.conf ... >>> Extract custom configuration files ... >>>...

  • Page 84: Basic Sc Configuration On The Second Sc Board

    Avaya G860 Media Gateway The software files are updated and commence operating automatically. The following startup scripts are updated: Remove startup script for Solaris™ SNMP daemon. Add startup script for the software. 12. To perform the basic SC configuration on the second SC board, go to 'Updating the Basic SC Network Configuration' on page 78.
  • Page 85 9. Configuring System Controller Software for the First Time You will be asked for root password on 10.7.13.80. ------------------------------------------------------------------- root@10.7.13.80's password: SystemParams.ini 100% |*****************************| 5421 00:00 ------------------------------------------------ Configuration Summary: ------------------------------------------------ Global SC IP Address 10.1.2.3 Master SC IP Address 10.1.1.1 Redundant SC IP Address (or 1.1.1.1 if none) 10.6.8.29 EMS Server IP Address...
  • Page 86 Avaya G860 Media Gateway >>> Update SNMP configuration files ... >>> Make backup of modified file /etc/srconf/agt/snmpd.cnf ... >>> Update SNMP community strings ... >>> Update /etc/inet/services ... >>> Make backup of modified file /etc/inet/services ... >>> kill solaris SNMP deamon if exists ...

  • Page 87: Vlans, Interface Separation & Link Aggregation

    [y]: y Are you sure (n/y) The software files are updated and commence operating automatically. VLANs, Interface Separation & Link Aggregation The Avaya G860 Media Gateway is provided with the following default settings: Single Interface No Aggregation VLANs Disabled Issue 1 October 2007 87...
  • Page 88 Avaya G860 Media Gateway Only one uplink is enabled (port #20 for 6600) for OAM, Control and Media together. If the network requires VLAN tagging, via the SC Console, use the tools vlan script to add VLAN tag to the OAM communication. The figure below shows a Telnet session in which the command, tools vlan, is used.

  • Page 89: Software Testing

    9. Configuring System Controller Software for the First Time Software Testing To test that the software has been properly installed and configured, ping the SC boards (to both the local IP addresses and the global IP address) note if their global IP addresses can be accessed.
  • Page 90 Avaya G860 Media Gateway Reader’s Notes 90 Installation & Operation Manual...

  • Page 91: Sc Software Backup/Restore Procedures

    10. SC Software Backup/Restore Procedures SC Software Backup/Restore Procedures 10.1 Creating the SC Software Backup An offline backup of the System Controller (SC) software should be made at the following times: After completing the initial installation and configuration After making any change in the SC configuration Before performing a software upgrade download (this is to be sure that an up-to-date backup is indeed available, in the unlikely event of a problem occurring as the result of the software upgrade)

  • Page 92: Restoring Sc Software From Backup

    Avaya G860 Media Gateway What backup do you choose (1-Database/2-Full) ? 2 The Full Backup procedure is activated. You are prompted to confirm the action. Type y and press Enter. ---------------- Full Backup ----------- This tool will create a copy of complete software installation including configuration database.
  • Page 93 10. SC Software Backup/Restore Procedures To restore the SC software from the backup file, take these 11 steps: Shutdown both SC boards either using the EMS (refer to EMS documentation) or by typing the command tools tg dn at the Telnet prompt on both SC boards. You are prompted to confirm this command.
  • Page 94 Avaya G860 Media Gateway You are prompted to accept the default backup file name (Project.backup.tar) or type in the correct name for the backup file. Be sure the name you type in matches the backup tar file from which you want to restore.

  • Page 95: Cabling The Avaya G860 Media Gateway

    To assure full high-availability capabilities, the configuration of the interface to the IP backbone must include certain redundant features from which two separate fiber optic cables are incoming to the Avaya G860 Media Gateway Media Gateway. For more information on, refer to the section below.

  • Page 96: Connecting The Es/6600 Ip Network Cat 5 Copper Cabling

    PSTN connectors in the TPM/RTM/HA. 11.2.1.2 Fiber Optic Connections Avaya provides 155 Mbps Optical SFP modules for OC-3/STM-1 links. To interface with these connectors, the customer provides incoming twin fiber optic cable with LC- type plug. 96 Installation & Operation Manual...

  • Page 97: Sfp Modules

    11. Cabling the Avaya G860 Media Gateway 11.2.1.3 SFP Modules The SFP modules contain a locking mechanism that insures that the module can not be inadvertently pulled out of the port socket. There are several types of SFP modules, two of which are displayed in t.he figure below Note: The SFP modules are supplied already inserted into the TPM/RTM/HA.
  • Page 98 Avaya G860 Media Gateway Open or Normally Closed methods. See the diagram of the SA/RTM in 'SA/RTM Panel' on page 34. The SA/RTM provides two connectors – one is soldered on the SA PCB and the second is a terminal block. The Terminal block contains 3 dry contact relays for connecting to Telco alarm equipment.
  • Page 99 11. Cabling the Avaya G860 Media Gateway Figure 28: Normal Logic Alarm Connection Diagram Normal Logic Connection SA/RTM slot 1 TELCO Alarm Equipment SA/RTM slot 2 Figure 29: Inverse Logic Alarm Connection Diagram Inverse Logic Connection SA/RTM slot 1 TELCO...

  • Page 101: Configuring & Operating The Media Gateway

    VoIP Media Gateways, digital Media Servers, and the analog MediaPack Series VoIP Media Gateways. In addition, the Avaya G860 Media Gateway can be managed via either of the following: SNMP v2 Based Provisioning API - The configuration of the SC board's data base can be changed via Simple Network Management Protocol (SNMP).

  • Page 102: Basic Media Gateway Configuration In The Ems

    12.1.1 Basic Media Gateway Configuration in the EMS When the Avaya G860 Media Gateway is accessed in the EMS for the first time, the Avaya G860 Media Gateway is set as locked. This is to prevent the system’s attempt to access components according to the default IP addresses and other settings. You...
  • Page 103 On each of the ES boards, perform Unlock - unlock the ES boards one by one. Configure the MGC parameters. Add Media Gateway boards (without the redundant board) according to 'Adding Media Gateway Boards to an Avaya G860 Media Gateway System' on page Error! Bookmark not defined..

  • Page 104: Interface Configuration In The Ems

    Avaya G860 Media Gateway 12.1.2 Interface configuration in the EMS The Avaya G860 Media Gateway does not support a combination of different types of boards on the same system. Note: The Avaya G860 Media Gateway does not support a combination of T3 and STM-1/OC-3 interface types in the same system even thought the interfaces.

  • Page 105: Board Actions

    To configure the Subnets and IP addresses, take these 3 steps: On the MG Status screen of the EMS (showing a graphic representation of the Avaya G860 Media Gateway, click the Properties link. The Media Gateway Parameters Provisioning screen appears.

  • Page 106: Working With Vlans

    Avaya G860 Media Gateway For the static routes set the following parameters: ♦ Destination IP ♦ Destination Subnet Mask ♦ Gateway IP ♦ Protocol Group Type ♦ Hops Count ♦ Comment For The Default Gateway (Router) of the Control subnet, click Add Static Route.

  • Page 107: Vlan Tagging

    To modify the VLAN settings, you must first lock the Media Gateway and lock both ES boards and unlock them when you have completed your changes. If you are defining VLANS during the basic Avaya G860 Media Gateway configuration when first setting up the Avaya G860 Media Gateway the Media Gateway is initially locked already.

  • Page 108: Interface Separation

    12.5 Interface Separation The Avaya G860 Media Gateway framework allows the definition of a number of interfaces for connection to external equipment. Separate interfaces can be defined for each of the networks (OAM, Media and Control). This capability can be integrated with the definition of VLANs.

  • Page 109: Link Aggregation In Avaya G860 Media Gateway

    12.7 Setting DiffServ Priorities The Avaya G860 Media Gateway supports up to 5 DiffServ Priority Classes. All of the supported protocols are mapped within these 5 classes according to packet-loss impact, acceptable delay and jitter. The user can set the priority per DiffServ class in the EMS DiffServ Priorities screen.
  • Page 110 To set the DiffServ priorities, take these 3 steps: On the MG Status screen of the EMS (showing a graphic representation of the Avaya G860 Media Gateway, click the Properties link. The Media Gateway Parameters Provisioning screen appears. In the Parameters list to the left, select DiffServ Prioritiestab Change the value for the DiffServ priority of the appropriate classes.

  • Page 111: Security In The Avaya G860 Media Gateway

    Authentication: Username & Password, X.509 certificates 12.8.2 SSH (Secure Shell) provides secure encrypted communication between two distrusted hosts over an insecure network. SSH is the method used to secure the Avaya G860 Media Gateway's System Controller Telnet and FTP Server. Specifications for the SSH implementation:...

  • Page 112: Software Re-Installation

    Avaya G860 Media Gateway • Run installation script "/install.pl" • Choose option "3 – Change installed configuration" • Select "Enable Security – yes" • Provide IKE pre-shared key for the EMS server • Change root password to your own selection •...
  • Page 113 12. Configuring & Operating the Media Gateway ------------------------------------------------ Configuration Summary: ------------------------------------------------ Global SC IP Address 10.7.9.242 Master SC IP Address 10.7.13.45 Redundant SC IP Address (or 1.1.1.1 if none) 10.7.13.94 EMS Server IP Address 10.7.6.8 NTP Server IP Address 0.0.0.0 Enable Security 1 (yes) EMS IKE Pre-Shared Key...

  • Page 114: Disable Secure Mode

    Avaya G860 Media Gateway 12.8.3.4 Disable Secure Mode To disable Secure Mode, take these 5 steps: Connect to both SC boards via Secure Shell (SSH) Stop software on both SC boards – "tools tg dn" On the Primary SC board: •...

  • Page 115: Setting Oam Security In The Ems

    A Security Profile must be defined for each SNMP manager to be used in the system. The security profile includes the security tunnel to be used between the SNMP Managers and the Avaya G860 Media Gateway. The security profiles must be designated for each of the SNMP Managers (NMS, OSS and APS).

  • Page 116: Setting The Snmp Managers' Security Profiles

    Avaya G860 Media Gateway 12.8.4.2 Setting the SNMP Managers' Security Profiles To set the Security Profile for each of the SNMP Managers, take these 3 steps: From the Parameters List, select the Network Services tab. The Network Services screen appears.

  • Page 117: Redundancy-Related Media Gateway Board Configuration

    The two Ethernet Switch boards operate as an Active/Standby pair. In the Avaya G860 Media Gateway, the Ethernet Switch board in slot 3 is the initially Active Ethernet Switch board (in the default settings) and the Ethernet Switch board in slot 4 is the initially Redundant (Standby) board.

  • Page 118: Sc Redundancy

    Active SC board and from the popup menu, select the Switch Over option. 12.10 Clock Synchronization in Avaya G860 Media Gateway The Avaya G860 Media Gateway provides the following clock synchronization operating modes: For TPM system confurations: • ‘TP6310Mode’ – for both the STM-1/OC-3 (future) and T3 versions.

  • Page 119: Operating In 'Tp6310Mode' - For Tpm System Configurations With Stm-1/Oc-3 (Future)

    If the clock reference fails, the Avaya G860 Media Gateway automatically starts looking for the next clock reference. The search starts from the first DS1 trunk, continuing on to the last one.

  • Page 120: Configuring The Pstn Interface

    There can be multiple proxies in a signaling path. Avaya G860 Media Gateway uses proxy servers to help route requests to the user's current location, authenticate and authorize users for services, implement provider call-routing policies and provide features to users.

  • Page 121: Working With Dns Service Record (Srv)

    12.12.3 Working with DNS Service Record (SRV) In order to discover Proxy servers, the Avaya G860 Media Gateway can use the DNS Service Record (SRV) queries. If the Proxy IP address parameter contains a domain name without a port definition (e.g., ProxyIP = domain.com), an SRV query is performed.

  • Page 122: Proxy Or Registrar Registration Example

    REGISTER request is sent. 12.13 Maintenance Using the EMS Using the EMS, you can monitor the status of the various components of the Avaya G860 Media Gateway. You can also review the status of alarms through the system. 122 Installation & Operation Manual...

  • Page 123: Performance Monitoring

    Note: When making any modifications to the parameters of any component in the Avaya G860 Media Gateway via the EMS, you must first lock the component whose parameters are to be modified and then, after you have made the changes, unlock it.
  • Page 124 Avaya G860 Media Gateway To select an entity to poll, take these 2 steps: Navigate to the entity according to regular EMS navigation concepts and from the Performance Monitoring menu in the Info pane, select the Display Real Time PMs option (refer to the figure below).

  • Page 125: Viewing Historical Data

    To add a Media Gateway board, take these 6 steps: On the MG Status screen of the EMS (showing a graphic representation of the Avaya G860 Media Gateway, select the Media Gateway Board (TPM and right- click on it. From the popup menu, select the board type to are to add.

  • Page 126: Checking The Fan Speeds

    Avaya G860 Media Gateway 12.13.3 Checking the Fan Speeds You may need to check the speeds of the fans in the fan tray modules of the Avaya G860 Media Gateway. To check the speeds of the fan tray modules, take this step: On the MG Status screen of the EMS (showing a graphic representation of the Avaya G860 Media Gateway, double-click on a fan tray module area.

  • Page 127: Testing The Installed System

    13. Testing the Installed System Testing the Installed System After the hardware installation process is complete, software is configured, and the EMS has been configured, perform a test to verify that each board is operating. To ping the SC boards from the PC, take these 3 steps: From the Start menu, select RUN and at the command prompt, enter cmd.
  • Page 128 Avaya G860 Media Gateway Reader’s Notes 128 Installation & Operation Manual...

  • Page 129: Hardware Replacement Procedures

    2 steps: Locate the ESD (electrostatic discharge) connections on the Avaya G860 Media Gateway chassis. Refer to the diagrams in 'Front and Back Views of the Avaya G860 Media Gateway' on page 14. Attach a wrist strap for electrostatic discharge (ESD) and connect it to an ESD connection on the chassis using a banana plug or an alligator clip.

  • Page 130: Slot Cover Requirements

    Slot Cover Requirements Note 1: It is imperative to cover all unoccupied slots in the front cage of the Avaya G860 Media Gateway chassis and all unoccupied slots in the rear cage of the Avaya G860 Media Gateway chassis with blank panels to maintain a high, internal airflow.

  • Page 131: Sc Board Replacement Procedure

    If you require the Solaris™ 9 OS software to be installed, refer to 'Installing the Solaris™ 9 OS' on page 134. For Redundant configurations, in the event of an SC board failure, the Avaya G860 Media Gateway system performs a switchover to the standby board automatically (now making it the active board) and notifies users with an alarm.

  • Page 132: Installing The Solaris™ 9 Os

    Gateway (i.e., it must be connected to the same Ethernet Switch. The installation is to be performed on the SC board while it resides in the Avaya G860 Media Gateway chassis. In addition, the SA/RTM must also be in place behind the SC board during the installation process.

  • Page 133: Preparing The 'Install Image

    14. Hardware Replacement Procedures 14.2.1.2 Preparing the 'Install Image' To prepare the 'Install Image', take these 5 steps: In the Install Server's CD-ROM drive (the server used by the EMS is recommended), insert the Solaris™ 9 OS 'Install Image' CD. Open a terminal (via Telnet or X).
  • Page 134 Avaya G860 Media Gateway EMS-Server8:/ [root] => cd /jumpstart/Solaris_9_904_v1.0 EMS-Server8:/ [root] => ./add_client.sh sc_name sc_ip sc_mac Via the RS232 console connection on the SC board, copy the new firmware from the 'Install Image' to the local hard disk. client224:~# ~ => mount -F nfs ems_ip:jumpstart /mnt client224:~# ~ =>...

  • Page 135: Installing The Sc Software

    73, connect the console terminal to the SC board. 14.2.3 SC Installation Package The SC installation package is provided on Avaya G860 Media Gateway System Software Installation CD included in the accessory kit accompanying the Avaya G860 Media Gateway. The following is the software component on the CD:...

  • Page 136: Redundant Configuration - Installing The Sc Software

    ~> dir sc_software.tar.gz Use the ftp command to access the sun system on the SC board. Enter the default host name and IP address of the SC board provided by Avaya. ~> ftp <sc default IP address> Connected to sc.
  • Page 137 The installation procedure rewrites the “~/.cshrc” file. Example for the installation script: Entered text is shown in bold. client241::~# /install.pl Found compressed Avaya installation package - uncompress it... >>> uncompressing /sc_software.tar.gz file (this takes around 20 sec)... >>> done Verify installation package integrity...
  • Page 138 0 (no) SC Root Password ****** SNMP Read Community ****** SNMP Write Community ****** Product Type 2 (Avaya G860 Media Gateway) Call Control Proxy Type 0 (noProxy) Trunk Protocol 0 (e1) VOP Board Type 1 (TP-1610) 138 Installation & Operation Manual...
  • Page 139 14. Hardware Replacement Procedures ------------------------------------------------ You are prompted to start the configuration. Enter Y or accept the default settings to do so. [y]: y Start configuring (y/n) The following appears: >>> Update /etc/inet/inetd.conf file ... >>> Restore file /etc/inet/inetd.conf from the backup ... >>>...
  • Page 140 Avaya G860 Media Gateway >>> Make record of new file /etc/rc3.d/S91pwd ... >>> Configure NTP server ... >>> Make backup of modified file /var/spool/cron/crontabs/root >>> get current crontab configuration ... >>> No NTP server defined ... >>> reload crontab configuration ...

  • Page 141: Simplex Configuration - Installing The Sc Software

    14. Hardware Replacement Procedures script on Active SC after reboot. ********************************************************** ************************************** * IF CONFIGURATION IS DONE OK * YOU MUST REBOOT THE SC !!!!!!!!!!! * ************************************** Even though this configuration is for the secondary SC, the following is displayed: IMPORTANT: If you have second SC, DO NOT REBOOT this SC until installation of second SC already done !!!
  • Page 142 0 - Quit. Choose (0-5) : 2 ********************************************************* ********************************************************* WARNING: Installation will delete current configuration !!!! If you got new system from Avaya, it is already installed. Just run 'configure' option. ********************************************************* ********************************************************* [n]: y Do you want to install (y/n)
  • Page 143 14. Hardware Replacement Procedures >>> Make backup of modified file /.login ... >>> Set tcsh as default root shell ... >>> Make backup of modified file /etc/passwd ... >>> tcsh is already set as default root shell ... >>> Copy snmpinfo.dat file to /etc directory ... >>>...
  • Page 144 NTP server IP [10.2.229.57]: 11. At the Enable Security prompt, to enable security, enter 1. To disable Security, enter 0. For more information, refer to 'About Security in the Avaya G860 Media Gateway' on page 110. Enable Security (0-no, 1-yes) [0]: 12.
  • Page 145 14. Hardware Replacement Procedures 13. At the Product Type prompt, for Avaya G860 Media Gateway, type 2 and press Enter. Product Type (0-mediant8000, 2-mediant5000, 4-ipat5000, 6- ipmedia5000, 7-ipat8000) [2]:2 A summary of the settings is displayed. (The following is an example only.)
  • Page 146 Avaya G860 Media Gateway >>> Permit root login to SSH ... >>> Make backup of modified file /etc/ssh/sshd_config ... >>> Refresh SSH daemon ... >>> Update SNMP configuration files ... >>> Make backup of modified file /etc/srconf/agt/snmpd.cnf ... >>> Update SNMP community strings ...

  • Page 147: Media Gateway Board Replacement Procedure

    14.3 Media Gateway Board Replacement Procedure In the unlikely event of a Media Gateway board failure, the Avaya G860 Media Gateway automatically notifies users with an alarm. Replace the failed board as soon as possible to restore the system to its engineered configuration. Media Gateway...
  • Page 148 Avaya G860 Media Gateway boards are hot-swappable, meaning that the board can be inserted and removed when the Avaya G860 Media Gateway is under power. The procedure for removing and inserting the TPM Media Gateway board is identical, while removing or inserting the TPM/RTM/HA or TPM/RTM/HA/T3 includes different cabling requirements.
  • Page 149 14. Hardware Replacement Procedures Caution Laser Note for the TPM/RTM/HA the SONET/SDH interfaces contain a Class 1 Laser device. In the EMS, lock the Media Gateway board of the RTM to be replaced. For more information refer to the Element Management System User’s Manual, Document #: LTRT-910xx.

  • Page 150: Adding Media Gateway Boards To A Avaya G860 Media Gateway System

    Slots 7 to 10 are used for provisioning up to 4 TPM boards (including the redundant TPM board) according to the customer’s requirements. The corresponding RTMs are located in the rear cage of the Avaya G860 Media Gateway Media Gateway in the corresponding slot.

  • Page 151: Sa/Rtm Replacement Procedure

    14. Hardware Replacement Procedures • PSTN • Diagnostics • Board Debug Tools For attaching a customized master profile to the new board, refer to the EMS manual (Chapter 16.6.2). Unlock the board - Right-click on it. From the popup menu, select Maintenance. From the second popup menu, select Unlock.
  • Page 152 Avaya G860 Media Gateway To remove an Ethernet Switch board from the chassis, take these 5 steps: In the EMS, lock the Ethernet Switch board to be replaced. For more information refer to the Element Management System User’s Manual, Document #: LTRT- 910xx.
  • Page 153 14. Hardware Replacement Procedures To insert an Ethernet Switch board into the chassis, take these 9 steps: Hold the board Horizontal with the top of the board pointed upward. With the black ejector/injector latches in the open (pulled out) position, insert the board in the slot, aligning the board on the grooves on each side.

  • Page 154: Configuring The Ip Address Of The Es Board Software

    Avaya G860 Media Gateway In the EMS Main screen, Status pane, double click on the Ethernet Switch board of the RTM that has been replaced. In the dialog box that appears, verify that the uplink port is enabled. 14.6.1 Configuring the IP Address of the ES Board Software If the ES board fails to unlock in the EMS and remains with a Red indicator, the ES board requires that its IP address is reconfigured.

  • Page 155: Replacing The Fan Tray Modules

    Verify that the fans are functioning correctly by putting your left hand over the grill on the left side of the Avaya G860 Media Gateway chassis (when facing the front cage), and your right hand over the grill on the right side. Your left hand should feel a reasonably strong suction of the air drawn in by the fans.

  • Page 156: Replacing The Fan Power Modules

    Verify that the fans are functioning correctly by putting your right hand over the grill on the right side of the Avaya G860 Media Gateway chassis (when facing the front cage). Your right hand should feel the air blowing reasonably strongly out of the Avaya G860 Media Gateway.

  • Page 157: Replacing Air Filters

    The NEBS compliant air filters should be replaced approximately every 90 days. Air Filters - View from Front indicates the locations of the filters and shows the air filter partially removed from the Avaya G860 Media Gateway. Caution Be sure to prepare all of the equipment you need to replace the air filter before removing the existing air filter.
  • Page 158 Verify that the fan tray unit is functioning correctly by putting your left hand over the grill on the left side of the Avaya G860 Media Gateway chassis (when facing the front cage), and your right hand over the grill on the right side. Your left hand should feel a reasonably strong suction of the air drawn in by the fan.

  • Page 159: Software Upgrade

    15. Software Upgrade Software Upgrade Online Software Upgrade may be performed on both Redundant systems (with 2 SC boards available) and Simplex systems (with 1 SC board available). Online Software Upgrade on a Redundant system is described below. For 'Online Software Upgrade on Simplex systems'.

  • Page 160: Pre-Upgrade Configuration Backup

    Avaya G860 Media Gateway 15.2 Pre-Upgrade Configuration Backup Prior to performing the Online Software Upgrade, you must manually perform a full configuration backup and store it on a third-party server. This backup maintains the ability to create a recovery that may occur because of abnormal hardware and/or network failure during the upgrade.

  • Page 161: Starting The Online Software Upgrade Wizard

    15. Software Upgrade 15.3.1 Configuring the Telnet/FTP Password of the Avaya G860 Media Gateway To configure the Telnet/FTP Password, take these 4 steps: In the MG Tree to the left, select the Media Gateway on which maintenance action is required.
  • Page 162 Avaya G860 Media Gateway Figure 37: Maintenance Actions Icon and Popup Menu Select the Sw Upgrade option. The Files Management screen appears. Figure 38: Files Management Screen In the Files Manager screen, select the version file to be upgraded to and loaded to the device and click OK.

  • Page 163: Welcome Questionnaire

    15. Software Upgrade The Online Software Upgrade Wizard GUI includes Wizard Stages screen section and a 'Summary Table' screen section. The Summary Table includes a summary of the Request / Response messages exchanged between the EMS server and each of the SC boards during the upgrade process.
  • Page 164 Avaya G860 Media Gateway Running Mode - Regular is the default running mode. The Debug option is for Avaya lab use only. Figure 39: Welcome to the Online Software Upgrade Wizard 15.3.2.2 Upgrading the Secondary SC Board In the first stage, the secondary (Standby) SC board's software is upgraded. When upgrade on this board is completed, a switchover action occurs which exchanges Active/Standby status between the SC boards.

  • Page 165: Upgrading The Media Gateway Boards

    15. Software Upgrade Figure 40: Software Upgrade in Process, Managed by the SC Board 15.3.2.3 Upgrading the Media Gateway Boards The Media Gateway boards are upgraded one after another. The Media Gateway boards (except the Redundant board) are upgraded starting from the lowest slot number.

  • Page 166: Upgrading The Primary Sc Board

    Avaya G860 Media Gateway chassis. You can perform extensive testing at this point and decide whether to proceed with the Upgrade or to Rollback to the previous software configuration. 15.3.2.5 Upgrading the Primary SC Board After the secondary SC board, all Media Gateway boards and Ethernet Switch boards are upgraded, the primary SC (now in the Standby SC board) is upgraded to the new version.

  • Page 167: Software Upgrade/Rollback Troubleshooting

    15. Software Upgrade Rollback is graceful at any stage. Only those Media Gateway boards that were upgraded to the new software version are reset. The reset is done gracefully – similar to the way upgrade is performed. The Ethernet Switch boards are downgraded to the previous version automatically one by one –...
  • Page 168 Avaya G860 Media Gateway To restore the SC software from the pre-upgrade backup image, at the prompt type tools tg rs 2 and press Enter. client208::~# tools tg rs 2 If you downgraded the OS on the SC board, the above command may fail because the tools script is missing.
  • Page 169 Rollback of the Secondary SC board is similar to the rollback of the Primary SC board described above. However, it is important to rollback a Primary SC board first, which minimizes the downtime frame when the Avaya G860 Media Gateway is not functioning. If the Primary SC board has been removed, media gateway service is not restored until the rollback of the Secondary board is completed.
  • Page 170 Avaya G860 Media Gateway Reader’s Notes 170 Installation & Operation Manual...

  • Page 171: Diagnostics & Troubleshooting

    Diagnostics & Troubleshooting This section describes the recommended method for maintaining the Avaya G860 Media Gateway Media Gateways. Avaya provides a wide range of diagnostic tools to enable users to easily identify an error condition and to provide a solution or work around.

  • Page 172: Troubleshooting

    Avaya G860 Media Gateway 16.2 Troubleshooting Troubleshooting for the Avaya G860 Media Gateway Media Gateway configuration - refer to 'Troubleshooting for the Avaya G860 Media Gateway Media Gateway Configuration' on page Error! Bookmark not defined. 16.2.1 Troubleshooting for the Avaya G860 Media Gateway...
  • Page 173 Echo on the PSTN Clock Check and validate the clock terminations Synchronization synchronization of the PSTN network and the Avaya G860 Media Gateway. Refer to Site Preparation, PSTN Network Settings and 'Configuring & Operating the Media Gateway' on page for detail...
  • Page 174 Avaya G860 Media Gateway Table 39: Troubleshooting Faults in the Media Gateway Problem Possible Cause(s) What to do Refer to The configured Check the MAC address on the MAC addresses for board and make sure that they are the board are the same as listed in the wrong.

  • Page 175: Syslog Support

    Facility and Severity as described in the Examples below. The Avaya application performs as a Syslog client. Messages (currently Error Reports events) generated by the Avaya application are sent via UDP and IP to a Syslog server application. Currently there are 5 error levels reported by the Syslog client Examples: Emergency level message: <128>sctp socket setsockopt error 0xf0 [File:sctp.cpp Line:453]...

  • Page 176: List Of Alarms

    It could also contain a numerical value if relevant. For a detailed summary of the alarms supported in the Avaya G860 Media Gateway Media Gateway, refer to the Alarms and Alarm Field Descriptions Table in the Programmer’s User’s Manual, Document # LTRT-962xx, Element Management...

  • Page 177: Log Utilities In Avaya G860 Media Gateway

    Avaya technical support and field engineers to assist you. All of the Avaya G860 Media Gateway logs reside at the System Controller (SC) board level (local). There are logs collected for the redundant SC board as well. All log information is stored on the local hard disk of each SC board.

  • Page 178: Log Files Storage And Viewing

    ‘current’ – the current opened log file ‘@[serial number of the file]‘ – the older closed log file The following Log file management options can be configured by Avaya technical support only: (‘Project/bin/Sysparams.ini’, ‘logger’ section): "num_of_files" - the number of log files to keep per subject (the default is 10) "max_file_size"...

  • Page 179: Collecting Logs For Avaya Technical Support (For Troubleshooting)

    The trap logs are color-coded similar to the alarm color-codes, e.g., Red = Major, Green = Cleared, etc. 16.5.4 Collecting logs for Avaya Technical Support (for troubleshooting) When the customer is asked to collect and send all or part of the log files in the Media Gateway system for analysis, the following command should be executed at SC level: perl Project/scripts/sc_collect.pl current...

  • Page 180: Application, Solaris™ Log Files' Directories

    Avaya G860 Media Gateway M5K-CALAMA-M::~# perl Project/scripts/sc_collect.pl boards Collecting debug data mode: "boards" to file: /sc_collect_boards.tar.gz Done. M5K-CALAMA-M::~# There are also other options to filter the log information collected for transfer for analysis: #!/usr/bin/perl # This scripts collects data for debug: logs, core files etc.

  • Page 181: Information Needed When Contacting Technical Support

    16.9 Information Needed when Contacting Technical Support When contacting Avaya Technical Support (refer to the title page or last page of this manual for detailed contact information), send the following information: A detailed description of the problem. Any information obtained from the troubleshooting process, suspected component, etc.

  • Page 183: Avaya G860 Media Gateway Selected Technical Specifications

    17. Avaya G860 Media Gateway Selected Technical Specifications Avaya G860 Media Gateway Selected Technical Specifications Table 41: Avaya G860 Media Gateway Technical Specifications Function Specification Capacity Network For Avaya G860 Media Gateway Configuration: Ports/DSP Calls Up to 4 Dual STM-1/OC-3 (future) SDH /SONET Ports; APS protected;...
  • Page 184 Avaya G860 Media Gateway Table 41: Avaya G860 Media Gateway Technical Specifications Function Specification Link Aggregation Up to 3 links can be included in the Aggregation group according to IEE 802.3ad QoS IEEE 802.1p Configurable IEEE 802.1p routing and marking capabilities for Network,...
  • Page 185 17. Avaya G860 Media Gateway Selected Technical Specifications Table 41: Avaya G860 Media Gateway Technical Specifications Function Specification draft-ietf-avt-rtp-clearmode-05.txt - RTP payload format for a 64 kbit/s transparent call draft-ietf-sip-referredby-04 - The SIP Referred-By Mechanism draft-ietf-sip-session-timer-15 - Session Timers in the Session Initiation...
  • Page 186 Avaya G860 Media Gateway Table 41: Avaya G860 Media Gateway Technical Specifications Function Specification PSTN Signaling In-band/Out-of- DTMF per TIA 464B band Signaling DTMF over RTP per RFC 2833 (DTMF & Tone MFC-R2, MF-R1, MF-R1 (US) including FG-A/B/D Detection/Generati Packet side or PSTN side generation/detection of DTMF and User Defined Call Progress Tones (PSTN, IP) &...
  • Page 187 CE Mark (EN 55022 Class A, EN 60950, EN 55024, EN 300386) Environmental NEBS Level 3: GR - 63-Core, GR -1089-Core Type 1 & 3, ETS 300 019 Avaya G860 Media Gateway chassis – designed to meet; formal approval pending Specifications subject to change without notice. Issue 1 October 2007 187...

  • Page 189: Appendix - Utilities

    18. Appendix - Utilities Appendix - Utilities This section describes the functionality and operation of a list of utilities supplied with the TrunkPack software package. 18.1 TrunkPack Downloadable Conversion Utility (DConvert.exe) Figure 43: TrunkPack Downloadable Conversion Utility R2.5.2 This utility is used to generate the following: Process Call Progress Tones file(s) Process Voice Prompts file(s) Process CAS Tables...
  • Page 190 Avaya G860 Media Gateway Execute DConvert.exe and click the Process Voice Prompts file(s) button. The Voice Prompts window appears. Figure 44: Voice Prompts Screen Select the raw Voice Prompt files (created in Step 1) step either by one of these actions: Click the Add Files button in the upper right corner.
  • Page 191 18. Appendix - Utilities Select it and click the Add>> button. To close the Add Files window, click Exit button. (Press the Esc key to cancel changes.) Figure 45: Select Files Window Figure 46: Voice Prompts Window with wav Files From any location on the PC, select the appropriate files and drag-drop them into the Voice Prompts window.

  • Page 192: Process Cas Tables

    Avaya G860 Media Gateway Arrange the files as desired by dragging and dropping them from one location in the list to another location. Note: The sequence of files in the “Add Files...” window defines the Voice Prompt Use the Play button to preview the sound of the wav file. Use the Remove and Remove all buttons to remove files in the list as needed.
  • Page 193 18. Appendix - Utilities Execute DConvert.exe and click the Process CAS Tables button. The Call Associated Signaling (CAS) Window appears. Figure 48: Call Associated Signaling (CAS) Screen Click the Select File button. A Browse window appears. Navigate to the desired location and select the file to be converted. (This automatically designates the output file as the same name and path, but with the dat extension.

  • Page 194: Process Vxml File(S)

    Avaya G860 Media Gateway 18.1.3 Process VXML File(s) Note: The VXML utility is applicable to IPmedia only. To produce a VXML file, take these 5 steps: Prior to the conversion process the user should prepare a valid VXML file. Execute DConvert.exe and click the Process VXML file(s) button. The VXML file(s) window appears.
  • Page 195 18. Appendix - Utilities Select it and click the Add>> button. (To close the Add Files window, click Exit button. Press the Esc key to cancel changes.) You are returned to the Prerecorded Tones file(s) window. Figure 50: Prerecorded Tones File(s) Screen with wav Files From any location on the PC, select the appropriate files and drag-drop them into the Prerecorded Tones File(s) Screen.

  • Page 196: Process Encoded/Decoded Ini File(S)

    Avaya G860 Media Gateway 11. Click Make File(s) button. The Progress bar at the bottom of the window is activated. The dat file is generated and placed in the same directory as shown in the Output File field. A message box informing you that the operation was successful indicates that the process is completed.

  • Page 197: Process Coder Table File(S)

    18. Appendix - Utilities To Decode an ini file, follow these 4 steps: Prior to the decoding process, the user should prepare the appropriate encoded ini file either by uploading from the board or by using the encoding process on an exiting ini file.

  • Page 198: Pstn Trace Utilities

    Avaya G860 Media Gateway Click on Select File under Coder List File, and select the filename to be decoded. (This automatically designates the output file as the same name and path, but with the dat extension. An optional description may be added at the “Description” field.
  • Page 199 Determine the UDP port. Mark the PSTN Trace check box. Click the Run button. The UDP2File utility starts to collect the trace messages. Activate the Web page by entering <Avaya G860 Media Gateway IP address>/TrunkTraces and choose the Trunk Traces tab (e.g.,http://10.8.8.101/TrunkTraces).

  • Page 201: Appendix - Getting Started With Mibs

    19. Appendix - Getting Started with MIBs Appendix - Getting Started with MIBs Using the EMS to manage their Media Gateway is strongly recommended due to the efficient, comprehensive and user-friendly environment offered in the EMS. However, a customer may opt for the alternative management method using the Media Gateway’s MIB and utilizing a MIB Compiler and Browser such as those provided by, for example, MGSOFT Corporation, accessible at URL 'http://www.mg- soft.com/'.

  • Page 202: Configuring A Newly Inserted Media Gateway Board

    Avaya G860 Media Gateway When modifying the parameters of a Media Gateway, you must lock the element that you are going to configure, and all other elements related to that specific element (if any others exist). When beginning to work with the Media Gateway for the first time, all the Media Gateway’s elements are locked, allowing the SNMP Agent to start provisioning those...

  • Page 203: Modifying An Media Gateway Board Configuration

    19. Appendix - Getting Started with MIBs Unlock the locked section by setting tgBoardActionType = unlock. When these actions are complete, the specific slot is configured with a specified board type. All other board parameters are configured with the default values. Refer to the Programmer’s User Manual, Document#: LTRT-914xx, for the list and description of the board parameters and the default values.

  • Page 204: List Of Alarms

    Avaya G860 Media Gateway 19.1.3 Modifying a Trunk Configuration For a detailed description of the configuration methodology and detailed trunk parameters, refer to the Programmer’s User Manual, Document#: LTRT-914xx, for the list and description of the trunk parameters and the default values.

  • Page 205: Removing An Media Gateway Board

    19. Appendix - Getting Started with MIBs 19.1.4 Removing an Media Gateway board When a Media Gateway board is removed from the system, you must remove its MIB parameters. To remove the MIB parameters of a removed Media Gateway board, take these 3 steps with the MIB elements located under the following path: ..\tgConfig\tgModule\tgSlotTable\tgSlotEntry Remove a configured board from a chassis slot by setting tgSlotActionType =...
  • Page 206 Avaya G860 Media Gateway Reader’s Notes 206 Installation & Operation Manual...

  • Page 207: Regulatory Information

    Location I. Zusmanovich, Compliance Engineering Manager Safety Notices The protective earth terminal on the back of the Avaya G860 Media Gateway must be permanently connected to protective earth. Industry Canada Notice This equipment meets the applicable Industry Canada Terminal Equipment technical specifications.

  • Page 208: Digital Device Warnings

    Should you experience trouble with this telephone equipment, contact: Avaya Inc, San Jose, CA USA. Tel: 1 408 577 0488. Do not attempt to repair this equipment! Facility Interface Code: 04DU9.BN, 04DU9.DN, 04DU9.1KN, 4DU9.ISN...

  • Page 209: Fcc Statement

    20. Regulatory Information FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 211: Index

    Connecting via an RS-232 Terminal .... 75 AudioCodes Technical Support Log Areas .183 Connections for Non-Synchronized Mode - For Avaya G860 Media Gateway + TP-6310 Board 6310 + T3 System Configurations Only ..58 Configuration..........13 Connections for Non-Synchronized Mode - For Avaya G860 Media Gateway Boards ..23, 49...

  • Page 212: Esd Requirements

    Finish ............170 Online Software Upgrade Wizard on a Simplex FPM/5K - Advanced Fan Power Module..20 Configuration ........163, 164 Front and Back Views of the Avaya G860 Operating a Redundant System ....116 Media Gateway ......14, 67, 131 Operating in ..........119 Front Panel PS2 COM Serial Port...31, 73...

  • Page 213: Installing The Sc Software

    Welcome Questionnaire......167, 169 SDH/SONET Network Connections ....56 Working with a SIP Proxy......120 Security in the Avaya G860 Media Gateway 79, Working with DNS Service Record (SRV) .. 121 Working with VLANs ........106 Security in the Mediant 5000 ......147 Setting DiffServ Priorities ......109...

Table of Contents