The System Planning Forms; Upgrading The System - AT&T MERLIN LEGEND Release 3.1 System Manager's Manual

The System Planning Forms

The System Planning Forms
When a MERLIN LEGEND Communications System is installed and set up,
AT&T personnel program it to function according to the options the customer
selects and the features the customer needs. To make the programming
process run smoothly, the AT&T personnel fill out and refer to planning forms
that record all of the system's settings and features, those that affect the whole
system and those that affect individual extensions. AT&T representatives use a
book called System Planning as a guide when filling out forms at the time of an
installation or upgrade.
After the system is installed and programmed, copies of these completed
planning forms are available for you, as system manager, to use for reference
and to update as you make changes to the system. The forms are a complete
record of how your system is set up, so keep them in a safe place.
A list of the forms and a description of each form's purpose is in Appendix D.
One of the forms, the Employee Communications Survey, is included in
Appendix D. Use this form if you need to conduct a survey of your users' needs;
for example, to plan system modifications as your company's needs expand.
If you have not received the completed planning forms for your system, contact
your AT&T representative. If you need a blank set of forms, call the AT&T
Customer Information Center at 1 800 432-6600.

Upgrading the System

There are two types of system upgrades:
Feature Upgrade. To upgrade your system to the latest "release" or
version as soon as it becomes available. With little or no changes in your
existing equipment or wiring, your system can be easily adapted and
expanded as your company's business needs change and grow.
Maintenance Upgrade. To fix problems in the system.
In Release 3.0 and later, an upgrade basically involves inserting a memory card
(similar to a computer diskette) into a slot on the system's processor or "brain"
(part of the system's control unit ). For a feature upgrade, you need a new
memory card; for a maintenance upgrade, AT&T provides the memory card at
no cost to you.
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