AT&T MERLIN LEGEND Release 3.1 System Manager's Manual page 195

Scenario 2: A Professional Office
Equipment. MLX telephones for each staff member, excluding four part-
time or temporary workstations in bookkeeping and word processing
areas (these use single-line telephones), modems, ExpressRoute 1000
ISDN Terminal Adapters for videoconferencing and high-speed data
communications, Group IV (G4) and analog fax machines, a recording
machine for depositions, headset for operator/receptionist, Integrated
Solutions applications package for office/system manager, PictureTel
4000 group videoconferencing system.
Covering Calls. Coverage (Individual and Group) feature with
appropriate use of Cover buttons and ringing options, SA and SSA
buttons, and voice messaging system with automated attendant and
voice mail, as well as Fax Attendant application and fax mail. Outside
regular business hours, Night Service feature with Group Assignment and
Outward Restriction; unanswered calls go to the voice messaging
system. Individuals use Forward/Follow Me features occasionally.
Cost-Effective Calling. Automatic Route Selection (ARS) for cost-
effective line/trunk selection for outgoing calls.
Restrictions on Outgoing Calls. Automatic Route Selection (ARS) with
Facility Restriction Levels (FRLs); Allowed/Disallowed Lists; remote
access barrier codes; authorization codes are mandatory for anyone
using extensions other than their own; pool dial-out code restriction to
reserve data-only lines.
Tracking Calls and Costs for Client Billback. Call Accounting System
and use of the Account Code Entry feature for tracking calls by customer
account for billing purposes.
NOTE:
Partners use the Authorization Codes feature (see the section, "Calling
Restrictions," later in this chapter) so that they can make calls from
extensions other than their own and still use their own calling privileges.
However, these calls cannot be tracked for client billback using the
Account Code Entry feature. When both Account Codes and
Authorization Codes features are used, only the authorization code is
printed on reports.
Paging. Loudspeaker paging for certain work areas; secretaries use
programmed speakerphone paging buttons to inform their bosses about
calls waiting for them.
Dialing Features. System Directory or System Speed Dial codes for all
users and devices; Personal Directories for operator, partners, and office
manager; Auto Dial buttons for MLX-28D users; Personal Speed Dial
codes for MLX-10DP telephones, modems, and fax machines.
5–13
Putting the System to Work