Troubleshooting The System - AT&T MERLIN LEGEND Release 3.1 System Manager's Manual

Troubleshooting the System

Contents
All Phones Are Dead (No Dial Tone or Lights)
Some Phones Are Dead (No Dial Tone or Lights)
Difficulty Making Outside Calls
Phone Does Not Ring
DLC Console Not Ringing for Incoming Calls
QCC Console Not Ringing for Incoming Calls
Single-Line Phones Ring Back after Completed Call
Cannot Transfer Call after
Answer on an Outside Line
Night Service Not Working
Calls Not Going to Voice Mail
Callers Getting Incorrect Response from Voice Mail
Calls Not Going to Coverage
Trouble Hearing Called Party
Programmed Button Fails
Reminder Messages Received with the Wrong Time
Recall/Switchhook Does Not Work
Calling Group Members Not Receiving Calls
Other or Unresolved Problems
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8-19
8-20
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Troubleshooting the System
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