AT&T MERLIN LEGEND Release 3.1 System Manager's Manual page 4

If you have a problem with your system, you may be able to resolve it quickly and easily by
following the appropriate troubleshooting procedure in this guide. If the problem persists or is
not listed in this guide, call the AT&T Helpline at 1 800 628-2888 for further assistance.
When you call the Helpline, the AT&T representatives can better help you if you have available
the following system information and troubleshooting information. Also, obtain system planning
Form 2c, System Numbering: Trunk Jacks.
(as it appears on the equipment order)
Main Listed Telephone Number
AT&T Representative's Name and Phone Number
Type of equipment experiencing the problem (for example, MERLIN LEGEND Communications
System, MERLIN MAIL, or a particular system component):
A description of the problem:
Has this problem occurred before?
Have you attempted to troubleshoot the problem?
MERLIN LEGEND
Communications System
Releases 3.1 and 4.0
System Manager's Guide
System Information Sheet
System Information
Company Name
Account Number
(if known)
(for this location)
Troubleshooting Information
®