Executive Staff Needs; Staff Needs; Executive Staff - AT&T MERLIN LEGEND Release 3.1 System Manager's Manual

Scenario 2: A Professional Office

Staff Needs

This section describes the needs of the office staff, including the executive staff,
secretarial staff, and the administrative/support staff, as well as other
miscellaneous needs.

Executive Staff

Table 5–2 describes the needs of the executive staff.
Table 5–2. Executive Staff Needs
Staff Member
Partners
Associates
Needs
Partners' calls do not ring at their phones.
Partners never answer their own phone calls; executive
secretaries answer all their calls. If a secretary is not
available, calls must be recorded in the partner's voice
mailbox with password access to messages.
A personal line
No calling restrictions
Ability to use own calling privileges at another extension
Ability to bill clients for phone time
Access to the phone system from an outside phone
Ability to forward calls to their cellular phones
Calls go directly to each associate. If an associate is not
available, one of the associates' secretaries answers. If
no secretary is available, calls must be recorded in the
associate's voice mailbox with password access to
messages.
Each has a PC with modem.
Ability to bill clients for phone time
Access to the phone system from an outside phone
Ability to forward calls to their cellular phones
Putting the System to Work
5–9