AT&T MERLIN LEGEND Release 3.1 System Manager's Manual page 152

Features
Forward and Follow Me
Forward, Follow Me, and Remote Call Forward allow a user to temporarily send
calls to another inside extension or to an outside number (Remote Call Forward,
for example, to someone's "home office"). If the user turns the feature on or off
at his or her own phone, it's called Forward ; if the person turns it on or off from
the destination extension, it's called Follow Me .
In Release 4.0 and later systems, forwarding features are useful for covering
calls regularly, rather than only temporarily. Forward, Follow Me, and Remote
Call Forward can be set up to ring first at the forwarding extension before they
are sent to the forwarded-to extension. If a call is not answered at the forwarding
extension, it then rings at the extension to which forwarding has been
programmed. The system manager programs a forwarding delay so that a calls
rings from zero to nine times before being forwarded. Other features, such as
Ringing Options, as well as line/trunk availability, affect the number of rings. For
additional information about using this feature for covering calls, see "Direct
Voice Mail," below.
When people use this feature often, they can program a button for it.
Pickup
Pickup allows users to answer calls that come in for others in a group they are
part of (called a pickup group ). It also allows individuals to quickly pick up calls
ringing at another extension or at lines that are not on their phones (called
Individual Pickup, for a line or an extension).
Generally, Pickup is used with Paging and Park. A call comes in. The person
who answers then pages the person who should receive the call, telling that
co-worker where the call is parked. The user who ultimately takes the call uses
Pickup to answer it.
You should be aware of pickup groups as an option for users who work closely
together and can hear one another's phones (when you answer a group pickup
call, you can't determine whose call you are picking up). Operators can be
members of pickup groups.
Coverage features (see below) can be used with Pickup. If someone is a
member of a pickup group, his or her calls can always be picked up by another
group member, whether or not the person at the covered extension has turned
on coverage. If coverage is off, Individual Pickup cannot be used to pick up a
call.
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Features and Applications