Your Role As System Manager; Related Guides - AT&T MERLIN LEGEND Release 3.1 System Manager's Manual

Your Role as System Manager

Related Guides

There are two categories of guides available for the system:
User Guides and Operator Guides. Each of these guides describes the
use and features of a specific telephone or operator console.
System Reference Guides. These guides provide detailed information
about system features and capabilities:
— Feature Reference contains information about features and
applications.
— System Programming includes detailed step-by-step procedures to
program the system.
— Equipment and Operations Reference contains information about
system equipment.
NOTE:
An additional guide, System Planning , contains information about completing
the planning forms and is used mainly by AT&T personnel.
The Feature Reference and System Programming are essential when you
perform the common system management tasks described in Chapter 6,
"Managing the System," or when you otherwise modify the system as your
company needs change and expand.
Each of these guides is described in Chapter 7, "Learning More," which will
help you quickly find what you need in each guide.
Your Role as System Manager
As system manager, you coordinate the system to ensure the best possible
benefit and performance for your company. Primarily, this involves acting as a
contact for people using the system and for AT&T personnel, as well as making
changes to the system as the needs of your company change or expand.
When the system is installed, experienced AT&T personnel complete all of the
programming required to get the system up and running. But if and when you
need to make changes to the system, you don't have to be an engineer, a
programmer, or a telecommunications specialist. It is more important that you
understand the needs of your company and the system's users.
If you like, you can use a personal computer (PC) to do the programming.
Otherwise, you can use a system telephone, with a display, for most
programming tasks. In both cases, menus guide you through the process. You
don't need to remember any special commands or codes.
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