Secretarial Staff Needs; Secretarial Staff - AT&T MERLIN LEGEND Release 3.1 System Manager's Manual

Scenario 2: A Professional Office

Secretarial Staff

Table 5–3 describes the needs of the secretarial staff.
Table 5–3. Secretarial Staff Needs
Staff Member
Partners' Executive
Secretaries
Associates' Secretary
and General Secretary
5–10
Putting the System to Work
Needs
Answer all of their bosses' calls. Calls come directly
and through the operator. If an executive secretary
is not available, one of the other executive
secretaries answers that partner's call. If no
secretary is available to take a partner's call, calls
must be recorded in the partner's voice mailbox
with password access to messages.
If the secretary is not available, the secretary's own
telephone messages must be recorded with
password access to the messages.
Some calling restrictions
A shared Group IV fax machine
Each secretary has a PC; the local area network
(LAN) server provides access to data modules.
They share a recording device for recording
depositions.
Need to identify inside callers
On behalf of partners, need to broadcast faxes and
voice mail messages for staff
Answers associates' calls when associates are not
available.
If associates' secretary is not available, general
secretary answers associates' calls.
If the secretary is not available, calls must be
recorded in the secretary's voice mailbox with
password access to messages.
Some calling restrictions
A shared Group IV fax machine
Each secretary has a PC; they use data modules
provided by connection to the LAN.