AT&T MERLIN LEGEND Release 3.1 System Manager's Manual page 34

Overview
Whether using a system telephone or a PC to program system changes,
you simply make selections from menus; you don't have to remember any
special commands or codes.
If you need detailed information or step-by-step instructions, the system guides
clearly describe your choices.
Although the number of system reference guides may seem overwhelming at
first, this book contains clear instructions on how to use those guides how to
quickly and easily find a solution or needed information when a problem or new
business need arises.
There are also several features that can help you manage the system, for
example, reports that provide information about how the system is set up, a
record of all incoming and outgoing calls, and an error log that describes any
system errors that occur. These reports can be viewed on screen or printed out.
If you run into a problem at any time while you're using or managing the system,
there are experienced AT&T personnel who can provide information and
instructions, including your local AT&T representative as well as the AT&T
national technical support organization at the AT&T Helpline (1 800 628-2888).
Using This Guide
This guide is specifically designed to help you fulfill your function as system
manager.
To use this guide, you need little or no knowledge of the system and no
particular technical experience or expertise. Also, wherever possible, the guide
provides quick reference tables and illustrations, so that you don't have to wade
through dense text to get the information you need.
This guide is loosely divided into two parts:
The first four chapters provide information to help you understand the
system, including its hardware components and features.
The last four chapters specifically deal with managing the system,
including how to perform the most common system management tasks,
and how to "troubleshoot" system problems, that is, what you can do on
your own before you call AT&T for help.
We recommend that you scan the first four chapters now so that you have a
general idea of how the system works. Then, if and when you need a stronger
understanding about a particular aspect of the system or a common system
management task, you can read that chapter or section more carefully.
1–2
Read This First