AT&T MERLIN LEGEND Release 3.1 System Manager's Manual page 422

Index
Telephones
adapters, 2-27, 3-33–3-34
analog multiline, 3-27
analog signals, 2-6
Caller ID, 3-15
cradle, 2-5
customizing (Feature Finder), 4-15–4-16
descriptions, 3-14–3-28
digital signals, 2-6
global network, 2-2
handsets for, 3-38–3-39
history of, 2-2–2-6
labeling display features, 7-15
language selection for display, 3-15
messaging (Feature Finder), 4-17–4-19
MLX, 3-14–3-20
off-hook, 2-5
on-hook, 2-5
overview, 2-5, 2-18
Power Failure Transfer (PFT), 3-46
power units, 3-44
receiver, 2-5
rotary-dial, 2-5
single-line, 3-23–3-24
switchhook, 2-5
touch-tone, 2-5
transmitter, 2-5
troubleshooting problems, 8-1–8-22
Terminal adapters, see ISDN terminal adapters
Tie trunks, 2-12–2-13, 2-14, 5-13, 5-27
Timekeeping (Feature Finder), 4-20
Tip/ring (T/R)
adjuncts, 3-33–3-34
devices, 2-6, 3-9
General-Purpose Adapter (GPA), 3-34–3-35
Multi-Function Module (MFM) adapter, 3-33–3-34
original meanings, 2-5
Toll fraud, see Security
Toll network, 2-8
Touch-tone phones, 2-5–2-6
Touch-tone receivers (TTRs)
description, 3-9
modules with, 3-6–3-8
Remote Access feature, 4-47
Training, 7-21
Transferring calls, 5-5
Translation (backup and restore) memory card, 1-6
Trouble alarm, 3-45
Troubleshooting the system
all phones dead, 8-2–8-3
callers getting incorrect response from voice mail,
8-16–8-17
calling groups, 8-21–8-22
calls not going to coverage, 8-17–8-18
calls not going to voice mail, 8-14–8-16
cannot hear caller, 8-18
difficulty making outside calls, 8-4–8-7
Direct-Line Consoles (DLCs), 8-9–8-10, 8-21
error logs, 6-34
Information Finder, 7-16–7-17
Night Service not working, 8-13–8-14
operator consoles, 8-13–8-15, 8-9–8-12
other problems, 8-22
overview, 8-1–8-2
phone does not ring, 8-7–8-9
problems with Recall button or switchhook, 8-19–8-21
programmed button fails, 8-18–8-19
Queued Call Consoles (QCCs), 8-10–8-12
Reminder Service messages with wrong time, 8-19
single-line phones ring back, 8-12–8-13
some phones dead, 8-3–8-4
System Information Sheet, 8-1
transfer problem on outside line, 8-13
Trunk-to-trunk transfers, 4-43
Trunks
definition, 2-8
DID (direct inward dialing), 2-13
DS1 (T1 and PRI), 2-13–2-14
ground-start (GS), 2-12
loop-start, 2-12
overview, 2-12–2-16
tie, 2-12–2-13, 2-14
types of, 2-12–2-16
TTRs, see Touch-tone receivers (TTRs)
U
Uninterruptible Power Supply (UPS), 3-44, 5-5, 5-14,
5-28–5-30
Universal Paging Access Module (UPAM), 3-32, 3-36
Upgrading the system, 1-5–1-6
UPS, see Uninterruptible Power Supply (UPS)
User and operator guides, 1-3, 7-11–7-14
System Manager's Guide
IN–13