AT&T Call Management System Supervizor's Manual page 8

Contents
Personalized Ringing
Telephone Programming
Telephone Programming Instructions
6 Supervising CMS
Startup Procedures
Making Agents Available for CMS Calls
Monitoring Call Management
Using the System Status Screen
Using the Split Status Screens
Using the Line Status Screen
Call Flow Information
Function Keys
Using the Events Log Screen
Function Keys
viii
Agent Telephone Button Requirements
Agent Telephone Work States
Changing Agent Status
Line Group Information
Split Information
Function Keys
Agent Status
Split Status
Call Flow Information
Function Keys
Line Status
Line Group Summary
Split Status
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5-31
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