Table of Contents
Advertisement
Programming CMS Shift Configurations
Figure 3-1, "A Map for CMS Configuration Screens," shows
between the various screens used in CMS programming.
To use the map, determine which function you wish to perform, then, starting
with the CMS Main Menu, press the indicated function keys to move down the
map to the desired action. For example, to configure line groups, press the
following keys
1. [F4] -To
2. [F1] -To
3. [F1] -To
4. [F2] -To
F 1
STORED SHIFT
CONFIGURATIONS
I
CONFIGURATION
AGENT
F1
SPLITS
LINE
F2
GROUPS
C A L L
F 3
F L O W
Figure 3-1. Map for CMS Configuration Screens
3 2 .
in order:
select the Administration Menu.
go to the Stored Shift Configurations screen.
select a configuration to build or edit.
configure line groups.
CMS MENU
START CALL
ADMINISTRATION
MANAGEMENT
F2
A G E N T
ADMINISTER LINES
DIRECTORY
AND LINE GROUPS
Note: CMS does not manage calls
when programming is performed from
the Administration Menu. To create or
edit shift configurations while CMS is
managing calls, follow instructions for
"Dynamic Reconfiguration" in Chapter5.
PRINT
M E N U
REPORTS
F3
F5
SET
OPTIONS
the relationship
F 5
F6
ADMINISTER
EXCEPTIONS
Advertisement
Table of Contents
